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The Network List Service service terminated with an error: Insufficient system resources exist to complete the requested service RRS feed

  • Question

  • In Vista Home Basic, I have lost my ability to share files and see other computers on my network.  The error shown in my event log says:

     

    "The Network List Service service terminated with the following error:
    Insufficient system resources exist to complete the requested service
    ."

     

    I have been unable to find a way to correct the issue and dont know or understand how or why this has occured.  I moved up to Vista from XP Pro and while I've supported XP since its release, Vista has stumped me.  I configured my network and file sharing just as I had in previous versions of WIndows and it worked fine in the beginning, but something has happened in the last few days that has changed that and I have no restore point to reference or return to. 

     

    Can anyone help me or offer some advise?

     

    Thanks,

     

    ************************************************************************************************************************************************

     

    Log Name:      System
    Source:        Service Control Manager
    Date:          10/25/2007 7:02:34 PM
    Event ID:      7023
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      GlobalServer
    Description:
    The Network List Service service terminated with the following error:
    Insufficient system resources exist to complete the requested service.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
        <EventID Qualifiers="49152">7023</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2007-10-25T23:02:34.000Z" />
        <EventRecordID>10096</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>System</Channel>
        <Computer>GlobalServer</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="param1">Network List Service</Data>
        <Data Name="param2">%%1450</Data>
      </EventData>
    </Event>

     

    Friday, October 26, 2007 11:45 AM

Answers

  •  James_478 wrote:

    The only way I have found that solves this issue completely, is Reload and DO NOT install AIM.

     

    the temporary fix atm is:

     

    >>Right click "Computer"
    >>Click "Manage"
    >>Under the "System Tools" section, Double click "Local Users and Groups"
    >>Click "Groups"
    >>Right click "Administrators"
    >>Click "Add to group..."
    >>Click "Add"
    >>Click "Advanced"
    >>Click "Find Now"
    >>Double click "Local Service"
    >>Click "Ok"
    >>"NT Authority\Local Service" should show up in the list now
    >>Click "Ok"
    >>Close Computer Management and reboot.

     

    Thx to BlueShot for this

     

    and if u don't see them options:

     

    Click the start button
    In the instant search, type "CMD"
    Right click on the Cmd short-cut, click "Run as Administrator" (If using User-Account Control)
    Type " net localgroup "Administrators" "NT Authority\Local Service" /add" (without quotes)

     

     

    This worked for me with regards to the referenced problem.  When this happened to my computer (running Home Premium), it seemed to be accompanied by several other symptoms.  Specifically, at the same time that the network information became messed up, the system information tool (relying on WMI) stopped working, and Vista's Security Center was no longer able to find my installed firewall and antivirus (which it had previously been aware of).

     

    Doing the above fixed the network issues.   To fix the system configuration issue, I believe I also had to add Network Service to the Administrators group:

     

    net localgroup Administrators NetworkService /ADD

     

    I have not yet found a fix for the security center problem (other than to tell it to stop bothering me), but I suspect that it is also related to some privelege/policy/access/security setting that is screwed up for somebody.

     

    One more thing that may (or may not) be helpful.  The problem appeared shortly after installing Windows Live Messenger and then the latest version of AIM.  I am not sure, but I may have also disabled UAC around this same time.  Since this looks likely to be a policy/privelege problem, it made me wonder whether there is some kind of interaction going on with UAC... maybe original policies for internal (non-user) accounts are not being restored to their appropriate settings when UAC is turned on/off??  It's probably a stretch, and I have absolutely no support for it, but it still makes me go Hmmmm.   Not enough to to a reinstall and test it from scratch, just enough to go Hmmmm.  Smile

     

    Monday, November 12, 2007 4:09 PM
  • please read the thread before you post.  i am eagerly awaiting a real solution and have seen nothing but this "fix" posted dozens of times.  it is, in fact, not a fix (pay particular attention to Joson's second post).  besides being a security risk, it did absolutely nothing for me besides taking away the red X and fix my sound (which seems to be otherwise fixed by going to 'control panels -> sound' and choosing 'yes' in the prompt to disable the acceleration; even this, though, is not a permanent solution).

    i would also like to second Schultzd's sentiments.  while i do appreciate your efforts, Joson, from the attention it has received on multiple forums this is a very serious problem and deserves much greater attention from Microsoft.
    Monday, November 12, 2007 6:16 PM
  • Dear Members,

    I find it curious that several of the "solutions" noted refer to right clicking on "My Computer" and selecting from the resulting menu, "Manage", then suggesting that under "System Tools" a group might exist (which I have yet to find or qualify" called "Local Users and Groups".  I know from previous work that the afore mentioned group exists readily in XP Pro but I have yet to find it in VISTA.  In fact, VISTA, like its distant cousins and predecessors only references a faction of "Users and Groups" under "Users Accounts and Family Safety" found in the Control Panel.

     

    If a solution indeed exists to this problem, it would be nice to recognize whether or not I've lost my focus or the error has somehow been misunderstood and misconveyed.  While I have indeed applied the referenced AIM on my system, I also have insured it is the most recent version (recommended for use with VISTA) and that there are no undates or problems identified by the teams of interoperability engineers who have tested the application prior to its release.

     

    To the best of my interpretation, through exploring the problem which persists on my system and seemingly a number of others, I have ALL the necessary and appropriate updates and patches applied that are available for my particular system under VISTA Home Basic.  I found no reason to bear the expense of a "greater" version of VISTA until it was established enough under the Microsoft "wing of development" that is was safe and reliable; neither of which appears to be the case at this time.

     

    If anyone has a REAL solution to this dilemma that can actually be tested on a VISTA box then I am checking every day as I search for answers to unresolved errors and concerns of other VISTA victims.

     

    Respectfully,

    GlobalGood

    Monday, November 12, 2007 8:02 PM
  • I too have the subject issue and have been able to work around it with the dubious 'fix' presented in this article. I'm not real comfortable with this, but my 15 year old has badgered me long enough as he can't use media center with his xbox. I had to use the 'net' commands to add both the NetworkService and Local Service to the administrator group.

    I had the same symptoms described; network and file sharing hangs, can't view services via one method as WMI wouldn't start. Also saw that the Network List Service was 'stopping' with no dependencies.  Uninstalling AIM 6 and installing AIM 6.5 was fruitless. I tried to see if the KB update mentioned was installed, but I can't seem to find it. I even tried to go back to a previous restore point, but since I don't know when the problem started that's a waste of time.

    I don't know when this happened as media center hasn't been used for many months. I haven't used the network shares in at least two months, so who knows when this behavior started. Once the need to use media center passes, I'm going to remove those services from the adminstrator group.

    I second many of the posts; this must be affecting many and this should move up in the priority list as the workaround results in a security exposure.

     I have Vista Home Premium and I have been letting microsoft install updates so it's up to date.



    Tuesday, November 13, 2007 1:17 AM
  • I too am having this issue.  Please try and make sure a fix is created soon.
    Tuesday, November 13, 2007 5:53 AM
  •  

    Joson

     

      We have windows vista premium at home.  We could not start the network list service in safe mode with networking. It returns the same error.

      Adding the "local service" to the administrators group allows the list service to start. So it must be a rights issue bug of some sort. We stumbled on to it only when we went to pull some files off of my daughters home computer. So we are unsure of what triggered it.

       Also I have not run across it in a business enviroment.

      

     

      Best Regards,

    Wade Wellborn

    Preferred Data Corp.

    Tuesday, November 13, 2007 6:45 PM
  •  

    I am running into this problem as well. This is on a Windows Vista Business system. Our problem started after an AIM upgrade as well.

    • Remote Desktop does not work
    • Network and Sharing Center freezes or does not display. If it does, it gives a "Server Execution Failed" message at the top.
    • Network List Services fails with the "Insufficient System Resources" error and we have 4GB RAM installed.
    • MS Outlook hangs

    I am looking for a way to get the system fully operational again without re-installing the whole machine.

     

    Thanks.

    Tuesday, November 13, 2007 9:06 PM
  • Without wanting to sound like a pessimist, and in my limited years of support for Microsoft OS, this is beginning to feel like every other Microsoft piece that is "rushed" to market.  The push seems to be toward getting it in the hands of the "end users" and having a problem identified that will increase the financial burden on the "customer". 

    Frankly, I am getting sick of trying to resolve something that ideally should have been resolved before it made it to market.

    I worked in interoperability testing for 5 years and it seems to me that if Microsoft had done the appropriate regression testing in the lab, that we would not be facing this today.

     

    I honestly am beginning to question whether or not this 'foul" is intentional or an oversight. 

    Waiting to see if a solution is prevelant or if Vista was a waste of good money.

    Wednesday, November 14, 2007 12:22 AM
  •  

    I too have been experiencing this issue. The Windows Media Extender Service cannot start as a result and there is always a red "x" over the networking icon on the taskbar. I think it is affecting Zune drivers as well.
    Wednesday, November 14, 2007 6:33 AM
  • Don't know if this will help all of you but after my son installed AIM Thursday night, his machine encountered the same issue with the Network List Service and Vista not being able to recognize that 3rd party antivirus and firewall was installed.  Before AIM was installed UAC was turned off.  The following steps were performed to correct the issue:

     

    1. Uninstall AIM

    2. Turn on UAC and reboot.

    3. Download AIM again

    4. Install AIM ... version: 6.5.5.2

    5. I turned back on Windows Security to monitor for antivirus, firewall, etc (turned this off previously ... got tired of the nagging) to see if the problem is resolved.

    5. Reboot

     

    After rebooting, the Network List Service started correctly and Windows Security is able to identify my 3rd party security products.  Haven't tried turning off UAC yet but will soon ...

     

    HTH, Mark

    Saturday, November 17, 2007 4:56 PM

All replies

  • Hi GlobalGood,

     

    From the post, I understand that the issue you faced is:

    The Network List Service service cannot  be started on the Vista Home Basic machine, the error message is: Insufficient system resources exist to complete the requested service.

     

    To narrow down the issue, please try to restart the machine to safe mode with network and check if the service can be started.

     

    If the issue persist, please log into normal mode and collect process monitor for further analysis:

    1.       Download process monitor from the following website:
    http://www.microsoft.com/technet/sysinternals/processesandthreads/processmonitor.mspx

    2.       Extract ProcessMonitor.zip and run Procmon.exe

    3.       After that, try to start Network List Service service again in order to reproduce the issue.

    4.       Once the issue occurs, go into Process Monitor window,  press Ctrl + E to stop capturing and press Ctrl + S to save the log.

    5.       Upload the log file to the following space:
    https://sftasia.one.microsoft.com/choosetransfer.aspx?key=1e6777af-29a2-4c1a-aa13-77eedea88215
    Password: 4YT^]cgqRU9yL

     

     

    Sincerely,

     

    Joson Zhou

    Microsoft Online Community Support

     

    Monday, October 29, 2007 10:15 AM
    Moderator
  • I am experiencing this same issue. I have Vista Ultimate and I cannot get the networking to work at all. The network icon in the tray by the clock says "Conneciton status: unknown. Server execution failed". When I try to open the network center the window hangs.

    I'm seeing the message regarding the network list service in the event viewier.

    I have a strong suspicion that this is from a update that I installed last night.
    Monday, October 29, 2007 5:27 PM
  • This problem is caused by the AIM client.
    Monday, October 29, 2007 6:01 PM
  •  

    This happened to me just after installing AIM and rebooting. I uninstalled AIM but still can't get it to work Sad
    Tuesday, October 30, 2007 11:00 AM
  • Any resolution to this issue? I am experiencing the same problem.....
    Tuesday, October 30, 2007 3:05 PM
  • The only way I have found that solves this issue completely, is Reload and DO NOT install AIM.

     

    the temporary fix atm is:

     

    >>Right click "Computer"
    >>Click "Manage"
    >>Under the "System Tools" section, Double click "Local Users and Groups"
    >>Click "Groups"
    >>Right click "Administrators"
    >>Click "Add to group..."
    >>Click "Add"
    >>Click "Advanced"
    >>Click "Find Now"
    >>Double click "Local Service"
    >>Click "Ok"
    >>"NT Authority\Local Service" should show up in the list now
    >>Click "Ok"
    >>Close Computer Management and reboot.

     

    Thx to BlueShot for this

     

    and if u don't see them options:

     

    Click the start button
    In the instant search, type "CMD"
    Right click on the Cmd short-cut, click "Run as Administrator" (If using User-Account Control)
    Type " net localgroup "Administrators" "NT Authority\Local Service" /add" (without quotes)

    • Proposed as answer by Z-BRA Saturday, December 13, 2008 9:28 PM
    Tuesday, October 30, 2007 3:11 PM
  • Hi James,

     

    Thank you for your information.

     

    Please understand the action that adding Local Service to Administrators group may cause potential security issue, because the privilege of Local Service will be elevated.

     

    The Local Service account is a predefined local account used by the service control manager. It has minimum privileges on the local computer and presents anonymous credentials on the network.

     

    For more information about Service account, please refer to

    http://msdn2.microsoft.com/en-us/library/ms684188.aspx  

    http://www.microsoft.com/technet/security/guidance/serversecurity/serviceaccount/default.mspx

     

    I performed some research about AIM, and it seems that they suggested updating to AIM 6.5 or higher on Windows Vista operating system.

    For detail information, please check the following link:

    http://www.aim.com/help_faq/starting_out/getstarted.adp#6_02

     

    Note. This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

     

     

    Sincerely,

     

    Joson Zhou

    Microsoft Online Community Support

     

    Wednesday, October 31, 2007 10:11 AM
    Moderator
  •  

    I did install the most recent AIM 6.5. This problem is still current.
    Thursday, November 1, 2007 8:56 AM
  • Hi, I'm getting the same problem as of today, it seems to have been the result of installing the KB940105 update.  It doesn't seem like AIM has anything to do with it.  I restored to a checkpoint once before I installed the update, and the problem was fixed.  I tried installing it again and the problem came back, except now my checkpoints have cleared and I can't restore anymore.  I uninstalled the update from Programs and Features, but it the problem won't go away from just that.

    EDIT: I find that I am still actually able to map drives to locations on the network and access other computers on the network like that, but I can't browse the workgroup or access my network and sharing center.
    Friday, November 2, 2007 4:35 AM
  • Hi, I've the same problem but flavoured with:
    Guid:{555908D1-A6D7-4695-8E1E-26931D2012F4} EventID:7024 qualifiers: 49152 and Guid:{555908D1-A6D7-4695-8E1E-26931D2012F4} EventID:7001 Qualifiers: 49152 and Guid:{1B562E86-B7AA-4131-BADC-B6F3A001407E} DCOM EventID:10005 Qualifiers: 49152
    and this is not the end Big Smile
    the firewall with advanced sec. also can't start and it says error code:0x6D9
    There's a lot of results on microsoft.com for this error code but non of them is for vista.
    Oh I've Vista Ultimate 32bit.
    Thursday, November 8, 2007 7:36 PM
  • We also have this problem but have been unable to resolve it. Another vista ultimate. Also the media center will not recogonize our tuner card anymore. This seemed to happed at about the same time. For what its worth

     

    Friday, November 9, 2007 1:00 AM
  •  

    Hi all,

     

    Sorry for the late response. For this Network List Service issue, I performed a lot of tests and installed both AIM6.5 and the KB940105 hotfix on my testing machines according to your information. Unfortunately, I cannot reproduce the issue.

     

    My testing environment is shown as below:

    1.    A clean install Vista Ultimate, 32bit version machine.

    2.    Standalone.

    3.    Windows Firewall is turned on.

    4.    No antivirus

     

    I do notice that many people encounter this issue and most of them are related to AIM. Thus I suggest performing a full backup before installing AIM so that we can restore the system once this issue occurs.

     

    Based on the current situation, please collect the following information for further research.

     

    Firstly, please confirm if Network List Service service can be started in safe mode with networking? If not, please collect MPSReport and IDNA trace:

     

    MPSReport

    ======

    1. Download the executable file from the following URL specific to the support issue being experienced. 

    http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd915706/MPSRPT_SETUPPerf.EXE

    2. Copy the file to the problematic machine.

    3. Right-click the executable to launch the report gathering tool as Administrator.

    4. After the tool completes gathering the information, a cab file is generated in the following folder: 

    C:\WINDOWS\MPSReports\SETUPPerf\cab

     

    IDNA

    ======

    1. Download process monitor from the following website:
    https://sftasia.one.microsoft.com/choosetransfer.aspx?key=1e6777af-29a2-4c1a-aa13-77eedea88215
    Password: 4YT^]cgqRU9yL

    2. Install the tool.

    3. Run Command Prompt as Administrators and locate to the installation folder of TTTSetup. The default location is %systemdrive%\Debuggers\ttt

    4. Type the following commands:
        sc config netprofm type= own
        tttracer -onlaunch netprofm

    5. After the following output appears in the command prompt, start the Network List Service to reproduce the issue
       Successfully created process:

             nirvexec.exe /quiet /duration 1 /clientname "C:\Debuggers\ttt\tttproccreatenotify.dll" /attach 624

    6. After the issue reproduce, uncheck the check box Tracing on on the dialog box svchost_netprofm…

    7. Go back to the Command Prompt window, you will see a .run file generated in the folder %systemdrive%\Debuggers\ttt. Press Ctrl + C to exit.

     

    After that, please upload the MPSReport and IDNA to the following space:

    https://sftasia.one.microsoft.com/choosetransfer.aspx?key=1e6777af-29a2-4c1a-aa13-77eedea88215
    Password: 4YT^]cgqRU9yL

     

    Important Note:

    =============

     

    Please understand that this is actually a service crash issue, and to solidly resolve this kind of issue, it is necessary to perform debugging operation. Unfortunately debugging is beyond our support boundary in the forum.

     

    I will do my best to check the MPS report and IDNA trace to see if I can find the root cause. However, to be honest, it is almost the last troubleshooting steps we can perform in the forum. In other words, if we still cannot identify the culprit from the MPS report and IDNA trace, it is necessary to debug the crashed server and you need to contact our CSS for further troubleshooting.

     

    To obtain the phone numbers for specific technology request please take a look at the web site listed below:

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

     

    I appreciate your understanding and cooperation. 

     

    Sincerely,

     

    Joson Zhou

    Microsoft Online Community Support

    Friday, November 9, 2007 10:26 AM
    Moderator
  • I do tech support and have had 2 people call in with this exact issue.  I've noticed a few things on their systems I didn't see listed yet and don't know if it'll help figure this issue out.  A symptom of the problem seems to be that the dependancies list is empty for all the services, also both users had turned off UAC before anything was installed.

    Saturday, November 10, 2007 12:17 AM
  • Jason,

     

    First I want to thank you for your efforts on this issue.  Those of us that use these forums on a regular basis depend on them to resolve issues like this, and realize that there are limits to the efforts and resource you can bring to bear here before you refer to CSS.  This however is an issue that you should take to your management and should warrant much more attention from Microsoft.  Considering that there are thousands, perhaps even ten of thousands or even more that are affected by this, and the damage that it is causing to the usability of Vista, one would think that Microsoft would want this resolve ASAP.  I have been tracking this issue since February with nothing more then a temporary fix that compromises security and a continued complaints of the same problem ad nauseam.  See thread http://forums.microsoft.com/TechNet/showpost.aspx?postid=2394917&siteid=17  One can only wonder how many others are having the same issue but are not savvy enough to check the forums for answers, and how many other related threads there are.  I for one have seen the same effect by disabling the Cyberlink DVD launcher in system startup.  Completely unrelated but it breaks the network.

     

    Please do whatever you can to get this issues resolved and the solution posted as soon as possible.  If you are unable to ascertain what is causing it, and thus a solution please take it upon yourself to escalate the issue within Microsoft so that it can be given the priority it needs.  Asking a community member to contact CSS and dumping back in thier lap is not an acceptable response.  If Microsoft is still trying to figure out why there is little to no corporate acceptance and adoption of Vista at this point, the fact that this issue still remains unsolved at this late date would be a prime example of one of the most significant reasons.

     

    Again please accept our thanks for the efforts on you and your teams part, and please make sure to pass this on to your management so they can understand the level of frustration that exists in the community with this issue and Vista in general.  I am certain that I express the feelings of many others when I say that while we remain loyal advocates of Microsoft products, we are running out of patience!

    Monday, November 12, 2007 3:59 PM
  •  James_478 wrote:

    The only way I have found that solves this issue completely, is Reload and DO NOT install AIM.

     

    the temporary fix atm is:

     

    >>Right click "Computer"
    >>Click "Manage"
    >>Under the "System Tools" section, Double click "Local Users and Groups"
    >>Click "Groups"
    >>Right click "Administrators"
    >>Click "Add to group..."
    >>Click "Add"
    >>Click "Advanced"
    >>Click "Find Now"
    >>Double click "Local Service"
    >>Click "Ok"
    >>"NT Authority\Local Service" should show up in the list now
    >>Click "Ok"
    >>Close Computer Management and reboot.

     

    Thx to BlueShot for this

     

    and if u don't see them options:

     

    Click the start button
    In the instant search, type "CMD"
    Right click on the Cmd short-cut, click "Run as Administrator" (If using User-Account Control)
    Type " net localgroup "Administrators" "NT Authority\Local Service" /add" (without quotes)

     

     

    This worked for me with regards to the referenced problem.  When this happened to my computer (running Home Premium), it seemed to be accompanied by several other symptoms.  Specifically, at the same time that the network information became messed up, the system information tool (relying on WMI) stopped working, and Vista's Security Center was no longer able to find my installed firewall and antivirus (which it had previously been aware of).

     

    Doing the above fixed the network issues.   To fix the system configuration issue, I believe I also had to add Network Service to the Administrators group:

     

    net localgroup Administrators NetworkService /ADD

     

    I have not yet found a fix for the security center problem (other than to tell it to stop bothering me), but I suspect that it is also related to some privelege/policy/access/security setting that is screwed up for somebody.

     

    One more thing that may (or may not) be helpful.  The problem appeared shortly after installing Windows Live Messenger and then the latest version of AIM.  I am not sure, but I may have also disabled UAC around this same time.  Since this looks likely to be a policy/privelege problem, it made me wonder whether there is some kind of interaction going on with UAC... maybe original policies for internal (non-user) accounts are not being restored to their appropriate settings when UAC is turned on/off??  It's probably a stretch, and I have absolutely no support for it, but it still makes me go Hmmmm.   Not enough to to a reinstall and test it from scratch, just enough to go Hmmmm.  Smile

     

    Monday, November 12, 2007 4:09 PM
  • please read the thread before you post.  i am eagerly awaiting a real solution and have seen nothing but this "fix" posted dozens of times.  it is, in fact, not a fix (pay particular attention to Joson's second post).  besides being a security risk, it did absolutely nothing for me besides taking away the red X and fix my sound (which seems to be otherwise fixed by going to 'control panels -> sound' and choosing 'yes' in the prompt to disable the acceleration; even this, though, is not a permanent solution).

    i would also like to second Schultzd's sentiments.  while i do appreciate your efforts, Joson, from the attention it has received on multiple forums this is a very serious problem and deserves much greater attention from Microsoft.
    Monday, November 12, 2007 6:16 PM
  • Dear Members,

    I find it curious that several of the "solutions" noted refer to right clicking on "My Computer" and selecting from the resulting menu, "Manage", then suggesting that under "System Tools" a group might exist (which I have yet to find or qualify" called "Local Users and Groups".  I know from previous work that the afore mentioned group exists readily in XP Pro but I have yet to find it in VISTA.  In fact, VISTA, like its distant cousins and predecessors only references a faction of "Users and Groups" under "Users Accounts and Family Safety" found in the Control Panel.

     

    If a solution indeed exists to this problem, it would be nice to recognize whether or not I've lost my focus or the error has somehow been misunderstood and misconveyed.  While I have indeed applied the referenced AIM on my system, I also have insured it is the most recent version (recommended for use with VISTA) and that there are no undates or problems identified by the teams of interoperability engineers who have tested the application prior to its release.

     

    To the best of my interpretation, through exploring the problem which persists on my system and seemingly a number of others, I have ALL the necessary and appropriate updates and patches applied that are available for my particular system under VISTA Home Basic.  I found no reason to bear the expense of a "greater" version of VISTA until it was established enough under the Microsoft "wing of development" that is was safe and reliable; neither of which appears to be the case at this time.

     

    If anyone has a REAL solution to this dilemma that can actually be tested on a VISTA box then I am checking every day as I search for answers to unresolved errors and concerns of other VISTA victims.

     

    Respectfully,

    GlobalGood

    Monday, November 12, 2007 8:02 PM
  • I too have the subject issue and have been able to work around it with the dubious 'fix' presented in this article. I'm not real comfortable with this, but my 15 year old has badgered me long enough as he can't use media center with his xbox. I had to use the 'net' commands to add both the NetworkService and Local Service to the administrator group.

    I had the same symptoms described; network and file sharing hangs, can't view services via one method as WMI wouldn't start. Also saw that the Network List Service was 'stopping' with no dependencies.  Uninstalling AIM 6 and installing AIM 6.5 was fruitless. I tried to see if the KB update mentioned was installed, but I can't seem to find it. I even tried to go back to a previous restore point, but since I don't know when the problem started that's a waste of time.

    I don't know when this happened as media center hasn't been used for many months. I haven't used the network shares in at least two months, so who knows when this behavior started. Once the need to use media center passes, I'm going to remove those services from the adminstrator group.

    I second many of the posts; this must be affecting many and this should move up in the priority list as the workaround results in a security exposure.

     I have Vista Home Premium and I have been letting microsoft install updates so it's up to date.



    Tuesday, November 13, 2007 1:17 AM
  • I too am having this issue.  Please try and make sure a fix is created soon.
    Tuesday, November 13, 2007 5:53 AM
  • Hi all,

     

    Thank you for your feedbacks. I understand that many users have encountered this issue. However, I still cannot reproduce the issue on my testing environment until now.

     

    Thus, please help to confirm if we can start Network List Service service in Safe Mode with Networking.

     

    If the issue persists in that mode, please help to collect MPSReport and IDNA for further research.

     

    Thank you in advance.

     

    Sincerely,

    Joson Zhou

    Microsoft Online Community Support

     

    Tuesday, November 13, 2007 12:01 PM
    Moderator
  •  

    Joson

     

      We have windows vista premium at home.  We could not start the network list service in safe mode with networking. It returns the same error.

      Adding the "local service" to the administrators group allows the list service to start. So it must be a rights issue bug of some sort. We stumbled on to it only when we went to pull some files off of my daughters home computer. So we are unsure of what triggered it.

       Also I have not run across it in a business enviroment.

      

     

      Best Regards,

    Wade Wellborn

    Preferred Data Corp.

    Tuesday, November 13, 2007 6:45 PM
  •  

    I am running into this problem as well. This is on a Windows Vista Business system. Our problem started after an AIM upgrade as well.

    • Remote Desktop does not work
    • Network and Sharing Center freezes or does not display. If it does, it gives a "Server Execution Failed" message at the top.
    • Network List Services fails with the "Insufficient System Resources" error and we have 4GB RAM installed.
    • MS Outlook hangs

    I am looking for a way to get the system fully operational again without re-installing the whole machine.

     

    Thanks.

    Tuesday, November 13, 2007 9:06 PM
  • Without wanting to sound like a pessimist, and in my limited years of support for Microsoft OS, this is beginning to feel like every other Microsoft piece that is "rushed" to market.  The push seems to be toward getting it in the hands of the "end users" and having a problem identified that will increase the financial burden on the "customer". 

    Frankly, I am getting sick of trying to resolve something that ideally should have been resolved before it made it to market.

    I worked in interoperability testing for 5 years and it seems to me that if Microsoft had done the appropriate regression testing in the lab, that we would not be facing this today.

     

    I honestly am beginning to question whether or not this 'foul" is intentional or an oversight. 

    Waiting to see if a solution is prevelant or if Vista was a waste of good money.

    Wednesday, November 14, 2007 12:22 AM
  •  

    I too have been experiencing this issue. The Windows Media Extender Service cannot start as a result and there is always a red "x" over the networking icon on the taskbar. I think it is affecting Zune drivers as well.
    Wednesday, November 14, 2007 6:33 AM
  • Joson, you say that you cannot reproduce.  Is your UAC enabled when you install the problematic version of AIM, 6.5.x?  If it is, then according to many users there is no problem.  But in my case and seemingly in case of all the other users who suffer from this problem the UAC was disabled at the time of AIM installation.  Many users say that it is when UAC is disabled that this severe problem occurs.

    Wednesday, November 14, 2007 3:31 PM
  • I had the same problem.  I think AOL caught on to their error.  Download the latest AOL Instant Messenger.  It was the same version I had but I guess it was updated recently.  Immediately after installing the new IM my problem was fixed.

     

    Thursday, November 15, 2007 1:31 AM
  • Hi Foghorn,

     

    Yes, I have tried to install AIM after disabling UAC, but the issue still cannot be reproduced. (I apologize that I just mentioned it on another thread http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2375891&SiteID=17).

     

    The version of the AIM installation file I used is 6.5.5.2. I recommend that you download the latest AIM to try as tims10000 suggested.

     

    To tims1000, thank you for your information.

     

    If there is anybody finds the issue can be fixed after installing the latest AIM, please let me know. Thank you in advance.

     

    Sincerely,

    Joson Zhou

    Microsoft Online Community Support

     

    Thursday, November 15, 2007 8:21 AM
    Moderator
  • I did  both of the reccomendations at the top of the page and reinstalled aim which is still 6.5.5.2 and it started to work again so i'm not sure if the aim reinstall had anything to do with it. This issue caused a lot of problems.  Windows could not install drivers automaticly, it could not even find a driver for a "USB Mass Storage Device" and my Zune drivers could not be install cause it kept getting a This device cannot start "Code 10." Window Media Extender service would not run and like another said Windows couldn't find my Security Software. This is a major issue thats needs a proper fix asap.

     

    Thursday, November 15, 2007 9:15 AM
  • Joson, if you say that you downloaded the latest 6.5.5.2 and you had no problem with UAC turned off, then the only thing that comes to mind is that AOL silently fixed this problem without changing version #.  What is amazing is that AOL is silent about all this.  I can confirm that I used 6.5.5.2 3 weeks ago or so and destroyed Windows after installing it with UAC turned off.  I cannot check again right now.  It will take some time to first re-install Windows Vista from scratch and check again.  I am wondering if this is really true that there is no longer any problem with the latest AIM.  Have anybody tried to repeat the process of installing the current AIM on a clean Vista with UAC OFF to see if AOL really silently fixed the problem?

     

    Thursday, November 15, 2007 12:03 PM
  • I tried installing the newest version of AIM and it didn't help my problem in the least.
    Thursday, November 15, 2007 8:40 PM
  • I just recently ran upon this issue on my laptop. I have combed the forums for a solution. AIM ruined my windows media center settings and even stopped my tuner card from being read. I could not connect to the server in the other room with all my media files on it. I ended up trying the solution that had been posted in this thread but it did not fix my windows media center.

     

    So finally last night I ended up backing up my data and just wiping my laptop. I do not need AIM anyways. Everything is running great. I am a little mad that this one program messed up my laptop to the point of reformatting. AOL gave no help other then the latest update had fixed the issue but that was not the case.

     

    So unfortunately I am starting new again. Best of luck to those people that have the issue. The only thing I could say is use Trillian. It is a much better program anyways.  

     

    Finally there was a comment in this thread about how its so typical of microsoft to rush vistas out. "I honestly am beginning to question whether or not this 'foul" is intentional or an oversight". This was not Microsofts fault. AOL made yet again another buggy piece of software and released it to the public. I have had nothing but bad come from AOL products. I should have known better when I decided to try the new release. So quit trying to slam microsoft of every issue that comes up. Yes vistas has some problems but they are being ironed at. But every OS has these issues at release. We are close to a year and and microsoft has improved vistas tremendously.

     

    Best of luck to all with this issue. I will keep my eye out and see if I can find a solution then I will post it here.

     

     

    Josh.

     

    Thursday, November 15, 2007 10:11 PM
  • did you have UAC on or off when you re installed AIM? I tried this with UAC off and it did nothing

     

     

    Thursday, November 15, 2007 10:20 PM
  • I originally had UAC turned off when AOL installed the first time.  I subsequently turned it back on to see if that would fix my problem.  When I reinstalled AOL it was on.  I also uninstalled Viewpoint Media Manager, although I don't think it has anything to do with this problem.  One problem that I see is that although my Network list problem was solved, I do have some services that are Automatic but do not start automatically.  Namely the Universal Plug & Play device host and a couple Windows Media Center services.  When I manually start them they start.  If reinstalling Instant Messenger doesn't fix your problems take a look at any "automatic" services that aren't starting.  Maybe Microsoft can figure out why these automatic services are no longer starting.

     

    Friday, November 16, 2007 12:31 AM
  • After reading the previous posts.

    We removed the current version of aim and restarted. Then turned UAC control back on which requires restart. Then downloaded and installed the latest version of AIM. Now the tuner card showed up and is now detected by media center again. Media center had to be set back up for the tuner card (no big deal at least it works again without reloading the OS). The network list service is started. Now to try the new Zune drivers that would not load before. But it looks like this is the fix. I never would have believed it before. The AIM version is 6.5.5.2 now. Thanks to everyone for their posts. Looks like AOL got us on this one.
    Saturday, November 17, 2007 12:06 AM
  • I have this same problem with Network List Service. My problems started a few days after I installed (for the first time) AIM 6.5.5.2. UAC was off. All the same symptoms; Network List Service wouldn't start, Security Center said I didn't have any AV when OneCare was running, iTunes and Windows Media Center won't make a peep, I could, interestingly enough, use EVDO on my Verizon tethered WM6 device and was able to get out to the network

    Uninstalling AIM seems to clear up the problem partially. Network List Service doesn't start up right away but it eventually starts running. iTunes and Windows Media Center still don't make a sound. While I can now use networking, reinstalling Vista seems about the only thing left to do to correct the rest of the problems.

    I blogged about this on my Network World blog if you'd like to read more: http://www.networkworld.com/community/node/21927
    Saturday, November 17, 2007 2:51 AM
  • since you have already removed aim try reinstalling AIM after turning on UAC, this solved it for us

    Saturday, November 17, 2007 3:55 AM
  • Don't know if this will help all of you but after my son installed AIM Thursday night, his machine encountered the same issue with the Network List Service and Vista not being able to recognize that 3rd party antivirus and firewall was installed.  Before AIM was installed UAC was turned off.  The following steps were performed to correct the issue:

     

    1. Uninstall AIM

    2. Turn on UAC and reboot.

    3. Download AIM again

    4. Install AIM ... version: 6.5.5.2

    5. I turned back on Windows Security to monitor for antivirus, firewall, etc (turned this off previously ... got tired of the nagging) to see if the problem is resolved.

    5. Reboot

     

    After rebooting, the Network List Service started correctly and Windows Security is able to identify my 3rd party security products.  Haven't tried turning off UAC yet but will soon ...

     

    HTH, Mark

    Saturday, November 17, 2007 4:56 PM
  • I was able to turn off UAC, reboot and the system started correctly ... running Windows Vista Hom Premium fully patched.

     

     

     

    Saturday, November 17, 2007 5:10 PM
  • I too have this problem, happend after installing AIM., but I just noticed someting new, SVCHost will randomly peg one of my CPU cores at 100% load. I'm running a 2.7Ghz dual core opteron processor
    Tuesday, November 20, 2007 2:43 AM
  • I just followed the last few posts here and they worked

    Uninstall AIM 6.5
    Enable UAC
    Reboot
    Install AIM 6.5

    right after installing AIM 6.5, my network icon came back to life, sound started working again. and my CPU was recognized again.

    This should be an offical fix listed on the MS site.
    Tuesday, November 20, 2007 2:53 AM
  • i can confirm that after i:

    uninstalled AIM (and everything that came with it such as Viewpoint)
    turned UAC on
    rebooted
    reinstalled AIM 6.5
    ran AIM


    everything went back to the way it was just before the problem occurred.  i make this distinction because in the days beforehand every time i started my computer Starforce (cd verification service that comes with certain programs) displayed an error saying my drivers were out of date; when the problem occurred it went away.  Maybe they're related, but more likely, this was just a symptom of the problem.

    now Steam games work, whereas they did not with the supposed "fix" that compromised security by adding Local Service as an administrator.  this gives me a lot of hope that the problem is gone for good.  i will be uninstalling AIM; if the problem comes back i will edit this post.

    *note:  the problem did not go away until i actually ran AIM, not after it was installed.  this seemed odd to me.  maybe someone else can make heads or tails of it.  also, i did have the latest windows update patch installed (believe it came out on november 13th); it might or might not have made a difference - i don't know, but i figured i'd list everything i have changed lately. 

    i hope this was helpful, this bug has annoyed me for 3 weeks.  moral of the story:  GET PIDGIN OR ANOTHER MESSENGER PROGRAM!
    Tuesday, November 20, 2007 5:46 AM
  • Hi all,
     
    I do appreciate your time and effort on this issue. Thanks you for all the information you provided. I have collected several suggestions to share with you the troubleshooting steps for this issue.


    Note.: Please perform a system backup first before installing AIM.
     

    1. Perform Windows Update
      ==================
      From AmandaLynn79

      http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2375891&SiteID=17
    2. Download the latest version of AIM from AOL. (In fact, you may also try to search AOL official website for a solution as they are responsible for upgrading their product and let it compatible with Windows Vista.).
      ==================
      From tims10000

      http://forums.microsoft.com/technet/showpost.aspx?postid=2326150&siteid=17&sb=0&d=1&at=7&ft=11&tf=0&pageid=1
    3. Turn on UAC, and reinstall AIM
      ==================
      From MAndre, Lead Head

      http://forums.microsoft.com/technet/showpost.aspx?postid=2326150&siteid=17&sb=0&d=1&at=7&ft=11&tf=0&pageid=2

      ------------------------------
      1. Uninstall AIM.
      2. Turn on UAC and reboot the computer.
      3. Download AIM again.
      4. Install AIM (version: 6.5.5.2).





    If the issue persists, after trying the above suggestions, please refer to the following workaround:
    =====================

     
    Add Local Service to Administrators group.  From BlueShot:
    ---------------------------
    >>Right click "Computer".
    >>Click "Manage".
    >>Under the "System Tools" section, double click "Local Users and Groups".
    >>Click "Groups".
    >>Right click "Administrators".
    >>Click "Add to group...".
    >>Click "Add".
    >>Click "Advanced".
    >>Click "Find Now".
    >>Double click "Local Service".
    >>Click "Ok".
    >>"NT Authority\Local Service" should show up in the list now.
    >>Click "Ok".
    >>Close Computer Management and reboot the computer.
     
    Please understand that the permission of Local Service is elevated after this workaround is performed.
     
    I will update on here once I get more information about this issue. Hope the above information is helpful.
     
    Sincerely,
    Joson Zhou
    Microsoft Online Community Support


     

    Wednesday, November 21, 2007 5:58 AM
    Moderator
  • Try this command in the command prompt

     

    net localgroup Administrators "NT Authority\Local Service" /add

     

    Wednesday, November 21, 2007 9:10 PM
  • I find that the workaround fix works, but I am concerned about the potential risks it will cause later on. Also, whenever I try to download the update I get "this update does not apply to your computer." any reasons why?


    EDIT: The AIM fix worked for me this time so yeah everyone try that it seems to work well. ALSO!!! If you already did the cmd line fix net localgroup localservice /add, you can remove it and the security issue it causes simply by typing in the command
    net localgroup localservice /delete
    . So Thanks aain for everyone who has put time into trying to help on these forums and thanks Joson for getting involved. It was just users for too long (since february), but at least microsoft got involved eventually.

    Thursday, November 22, 2007 1:11 AM
  • I looked at my friend's computer yesterday, as she was experiencing all of the above issues...and it was also caused by the latest version of AOL Instant Messenger.

    Over here, I used the following procedure.

    1. Uninstalled AIM.

    2. Used System Restore to go back to a point before AIM had been installed (this was the only option at this point, other than restoring from a month old "disaster recovery" backup, as problems observed with her system continued after AIM was removed in the normal fashion).

    3. Enabled User Account Control.

    4. Reinstalled AIM, since she still wanted the program.

    Afterwards, all was back to normal--but I'm very displeased with AOL for releasing something like this without more extensive testing.


    Sunday, November 25, 2007 10:06 PM
  • The thread header says that this problem has been answered, but it sure doesn't look like it to me.  I can't find a good logical answer anywhere in this thread.

     

    I have Vista Home Premium and just today started with many of the same symptoms described... Network List Service won't start (access denied); Defender can't talk with the security service so it can't tell if Anti-virus is installed; I can't connect to anything wireless; etc.  There are several service start failures listed in the system log -- looks like they could all be related to access rights.

     

    I've also seen some kb articles that describe similar problems, although with different services.  In those articles the fix is to go through a number of service specific registry entries and ensure that "local service" has specific rights on each registry entry.  However, since these kb were addressing services that were different than the services having problems in this thread I could not extract any value out of them.

     

    There has been some talk about this being an AIM problem, but I don't have AIM installed and never have had it installed.

     

    Also, some of the suggestions were to add "local service" to the "administrators" group... but since I have home premium it does not support group management in the Management Console (even though group security is implemented -- glaring feature oversight)  So I can't manage any of the Vista built in groups.  I did try adding it via cmd line, but it didn't seem to help.

     

    Any news on this problem???? It is still out there and for those users (seems to be a number of them) that experience it, it is close to disaster --- I have a tough time working with the system at all.

    Thursday, December 6, 2007 7:51 AM
  • My inexperience in many areas has prompted me to remain quiet throughout much of the response to this thread, but I have followed the directions and/or suggestions of user replies as they applied to my individual situation in due course.  I have seen no difference in the existence of the problem as I originally described it and it persists still.  Additionally, I have an annoying audio file that plays spuratically as if it were a default system sound.  To add a note of humor to this entire situation, the afore mentioned sound file says "...please pass the wine"  and while I've examined and cleaned my registry I've found no existence of an abnormal or anomalous audio file in any known format on my system that would produce it.  I dont know what else I can do short of a complete wipe which I prefer to avoid.  Does anyone know if a TRUE solution has been discovered, or if Microsoft has expressed any interest in the resolution of this problem?  Watching replies and exploring all options,  Thank you.

    Thursday, December 6, 2007 4:38 PM
  •  

    I am having the same problems with my vista premium. The main problems right now are the network symbol in the task bar with a red X and says "connection status: unknown" "server execution failed" security center cant find my antivirus software and when I try shuting the computer down it just sits on the "shuting down screen" and then I get the "bluescreen" and it restarts. After it restarts I get a notification that there was a problem. I then cleck the check online for solution and it says I need to reinstall a driver to a intel pro/1000 gigabit adapter which I did and still the same problems and same bluescreen and same driver. I also had a problem with audio and also my media center, but fixed that through another forum. Also to note that I do not have nor ever have installed AIM or microsoft live. Im not a computer wiz, but I think this all started around the time I shut off UAC. None of the solutions on here have helped so far. Thank you and hoping this gets resolved.
    Tuesday, December 18, 2007 3:20 AM
  • Hello, I know I am a few months late, but I just wanted to chime in that AOL has certainly NOT silently fixed this problem.  I just installed a fresh installation of Vista Ultimate yesterday.  The first thing I did was turn off UAC.  After doing all Windows Updates, I installed the latest version of AIM 6.5 freshly-downloaded from AOL.com.

    It instantly screwed up my network settings, meaning the Network Sharing Center completely freezes when trying to open it.  Other network stuff freezes too.

    Oh, and by the way, the Vista TASK MANAGER is a piece of ***, unable to shut down non-responsive programs in a timely fashion.  I was hoping this would be an improvement over the XP task manager, but it is DEFINITLY NOT.

    My, solution: I cut my losses, and re-installed.  For the record, AIM 5.9 works fine and does NOT have this problem.  Only AIM 6.x has this problem with crippling Vista.

    I can't believe, after hearing how "secure" and "robust" Vista is, that it would allow itself to be crippled by a badly-written Instant Messaging client.

    And while I'm ranting, I might as well point out that I'm not in the least bit surprised that AOL, possibly the WORST thing to ever happen to the Internet, has not only FAILED to issue an update or fix for the problem they cause, but in all this time, they have not even cared to post a "warning" statement on their site regarding the compatibility of AIM 6.x with Vista.

    Microsoft, is equally to blame.  I do not believe for a second that the TechNet moderators participating in this discussing can't reproduce this error.  Sounds to me like they are not truthfully re-following the steps given--they are probably trying to reproduce the problem on a VM, which does not use the same drivers as a native machine.

    Tuesday, December 18, 2007 4:17 PM
  •  Joson Zhou - MSFT wrote:
    Download the latest version of AIM from AOL. (In fact, you may also try to search AOL official website for a solution as they are responsible for upgrading their product and let it compatible with Windows Vista.).



    No!  One of the major marketing points of Vista is it's increased security, stability, and robustness.  Clearly, this is a serious hole.  It is Microsoft's fault for allowing a badly-written third-party software to completely break core operating system functionality.

    Instead of trying to shift blame, Microsoft should be making a priority to get a Windows Update patch deployed ASAP to correct this issue in a transparent manor.

    Tuesday, December 18, 2007 9:27 PM
  • I hope at some point this thread turns away from stating that AIM is the problem and cause of the behaviors described in this thread.  As I stated in my earlier post... I do NOT have AIM installed and I NEVER have had AIM installed  Yet I still have this problem.   So AIM just can't be the cause of this problem.

     

    Now granted, AIM may be an application that exposes a problem and thus this devistating behavior... but it is not the cause... I suspect some internal Vista problem that is exposed in some way by various programs including AIM.  For me personally, I think it was Repair Registry Pro that exposed the problem for me.

     

    I'm somewhat back operational, but I had to go through a bunch of gyrations to try and create a new user (with this problem it would not let me just create a user), starting in safe mode, setting my video to basic, etc.  Eventually I have most of my operation back, except I can't get system information to show me what kind of processor I have or what memory I have.  Plus I can't run certain system configuration diagnostics (says the service is not loaded and I can't figure out which service).

    Wednesday, December 19, 2007 12:56 AM
  • Norm, no doubt that this problem has a deeper root than just AOL.  AOL didn't maliciously try to break the OS.  A file or registry value was probably altered which had undesired effects.

    Somebody needs to take a look at all the changes AOL AIM makes and see what the problem is.  The list can be narrowed down greatly by only looking at the changes made when UAC is off when it's installed.


    Also, this is a side note, but just as important because it deals with the true cause of this problem...  The reason people turn off UAC is because it gets annoying REAL fast to be second-guessed at every minor action you try to make.  It's apparent that UAC has other security features than just "Cancel"/"Allow", as everyone who has installed AIM has obviously pushed "Allow", yet UAC continued to protect their OS from being damaged.

    In other words, even after pushing "Allow", the UAC does not give programs full access to every system file willy-nilly.  There are STILL protections in place...

    So Microsoft, why is there not a "medium" security setting for UAC that will continue to protect the OS from these sort of changes, but will not prompt the user constantly with "Cancel"/"Allow" dialogs?
    Wednesday, December 19, 2007 2:43 PM
  • Hey, I was just wondering if any one has tried downloading RC1 of Vista Service pack 1, and if they have, have they tried downloading and installing AIM?  I am very curious about this. I have SP1 RC1 on my laptop, but have not yet tried installing AIM. Any takers? My laptop got jacked  a few months ago and so did my Girlfriends, on mine I just reimaged my laptop with my most recent image because i have Vista Business, on my girlfriends I did not want to create a security hole and I had turned off System Restore, so I ended up having to rebuild her computer.
    Saturday, January 5, 2008 5:07 PM
  • Hi guys,
    Same problem here. In my case, I have Vista Home Premium and the latest version of AIM. The problem started after an attemp to change my network configuration. My solution:

    1. Uninstall AIM
    2. Registry clean (Regcleaner and CCleaner combined).
    3. Restore point to the moment before of the last Windows update.
    4. Restart.

    Sorry, I did 2 and 3 at the same time, so I am not sure if 3 is necessary or not.
    Saturday, January 19, 2008 4:48 PM
  • Add Viewpoint Media Player to the list that kills the NLS.

     

    I was car shopping on-line last weekend and installed a product called Viewpoint Media Player from Viewpoint Technology (www.viewpoint.com).  It is a link on the Toyota Web Site that allows you to view 3D exterior and interior views. 

     

    Anyway, the next time I restarted, the Network List Server was hosed.  I found this forum and used the hack for the Local Service in the Admin group and that worked, HOWEVER, it would not allow my Laptop (Dell D820) connect to our wireless lan (we have sort of auto-discovery where it just finds the network and connects).  If I took the hack out, the wireless would work, but then I couldn't sync my phone - it wouldn't connect to it. 

     

    Now at this point I didn't know about the system restore option...I took it to our IT tech support, who promptly reimaged my harddisk while I was at lunch. Now that i know about the system restore point, I set a point prior to installing my add-on programs (ITunes, etc.).  I installed Viewpoint today and it broke the NLS.  Unistalling didn't fix the NLS.  I restored to yesterday and it's working again. 

     

     

     

    Saturday, January 26, 2008 11:33 PM
  •  

    After making the security change to resolve this issue, I still cannot create accounts on my system that will work.

    Any new account I create will log on to a blank blue screen.  It seems that the new accounts do not have the privileges to run anything.

    I bring up task manager and try to run explorer, but from the run option I can't even browse.

     

    This seems to be related to the AIM issue.  As that was the first place I was fighting the issue.

     

      

    Tuesday, January 29, 2008 4:56 AM
  •  

    Using Vista Home Premium

     

    I recently had this problem but I am using AIM 5.9.6089 and it has been installed since I loaded this pc up several months ago. So I do not think AIM is a total culprit.

     

    I have had UAC turned off for about 2 months.

     

    The first symptom I noticed was the X'ed out Network Icon.

    The second was Media Center telling me my TV tumer was not installed.

    The third was the Intel Media Server would not run.

     

    I searched for answers and could not find one so I restored to the day before I had any problems. Looked good.

     

    I turned on the PC the next morning and all the problems were back again. So I restored again and made sure virus software et al were updated and created a current restore point.

     

    Looking through recent windows updates the only one at the correct time was "Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)" Not sure this is an issue but it is the common update at time of the problems.

     

    I just wanted to add my info.

     

    Thanks

     

    JoeH

    Thursday, February 21, 2008 12:54 AM
  • Hello,

     

    Considering that this thread helped me fix my laptop, here's what happened to me:

     

    A week ago I purchased a new laptop from Dell with Windows Vista Ultimate pre-loaded; it showed up yesterday afternoon.  After booting up Windows for the first time, I went to the user settings and turned off UAC (because it annoys me).  I then proceeded to run Windows Update, install a bunch of software (Microsoft Office, Visual Studio, Streets & Trips, World of Warcraft, etc), run Windows Update some more, copy files in from backups of my old laptop, more Windows Updates, and so on.  One of the last things I did was...

     

    - Installed AIM 6.5 (note that this download was yesterday, so it wasn't an upgrade to the latest version but a first-time install of the latest)

    - Rebooted

     

    When the laptop came back, my network was messed up as people have described above (the icon was x'd out even though I was online, the network list service failed to start...).  I searched online and found this thread, I then proceeded to:

     

    - Uninstall AIM

    - Reboot

    - Turn UAC back on

    - Reboot

    - Install AIM

    - Reboot

    - Turn UAC back off

    - Reboot

     

    When my laptop rebooted after the AIM install step everything returned to normal.  It remained normal after turning UAC back off.  I've been using it all day and it seems to be functioning fine, so the uninstall/UAC on/reinstall/UAC off did the trick for me.

     

    And I'd just like to add that yes, go for Trillian instead, because it's much nicer.

    Friday, March 7, 2008 10:18 PM
  •  

    Hey everyone!  I have been reading this thread trying to see if Aim or Microsoft chose to fix this---I do however have a wonder fix for having an instant messenger service---I loved AIM and was very disappointed when it wiped out my network on my laptop running vista----A friend told me about a program called Pidgin---some of you may know about it---but it will allow you to run all of your IM programs at one time.  You just download it, install it and then set it up with your user names for aim, yahoo--it's great!!!  I installed this program and thot I would wait to see if a fix was to happen and ya know what?  I don't care if they do fix it---Pidgin is better adn more reliable!!!!
    Tuesday, March 18, 2008 8:05 PM
  • I didn't install AIM, but have same problem...in my case I thought it is after installing firefox...
    Anyone can help?
    Saturday, March 29, 2008 3:31 PM
  • Same here.  I don't even have AIM installed.  I ran into this error on my vista business after a few hours of dev work with visual studio 2005 and changing authentication settings in IIS7 for a web application.  Never installed anything in that few hours.  Everything was running fine before then.  After I rebooted my machine at one point, I get this error and all the symptoms(red-x network icon, media player fails, computer properties don't display).  Adding the account local service or service fixes the problem.  But this CANNOT be the right fix.

    After reading through a number of HUGE threads, I don't even see any official acknowledgement from MS!!!  Many threads point fingers at AIM.  But AIM IS NOT THE ROOT CAUSE.

    Is this still at the point where it cannot be reproduced internally at MS? 
    Can someone from MS please respond?

    I'm holding off on upgrading to SP1 because of this.  Actually, I was hoping SP1 might solve this issue for me.  But a few threads in SP1 forum report running into this error after installing SP1.


    Tuesday, April 1, 2008 5:49 AM
  • I agree with Edward77 on this issue. MS has not responded officially that this is a problem, but only tried to pass the blame along onto AOL IM. Whether or not AOL is responsible is debatable - I have been having this problem for over a month and it is causing major headaches.

     

    I am at the point where I have recommended to friends and family that they not purchase a Vista product because of the hassles of UAC - and also because of this particular issue which I myself have not been able to solve.

     

    I am seriously thinking of turning to Mac as a result of the Vista fiasco - and have read every message in this thread in order to solve the problem of the failure of internet list server.

     

    If MS can't make this a viable product I will sell off this computer and buy into the Macworld. Better to have something that is operational on a basic level than to have the hassles of this operating system. Time to wake up MS, your loyal membership is crumbling quickly over something like this.

     

    Tuesday, April 8, 2008 5:32 PM
  • I'm seeing this problem as well ... error 1450 when trying to start the Network List Service that references that there are "Insufficient system resources" available to start the service.

    This is in a business environment, no AOL AIM present, and the patch KB940105 isn't present.  The user has been dealing with it for a few weeks but only brought it to my attention last week.

    One thing I'm noticing that I haven't seen mentioned with respect to the issue I'm seeing is that if I go to the System area within the Control panel, and look at the information under 'System' the processor and system RAM information is absent ... and the words 'Not Available' are showing.

    Is anyone else seeing that?

    [Start] > [Control Panel] > [System]

    This is on a machine running Windows Vista Ultimate, and I believe there are 3 GB of RAM that should be available.  If I look at the page file information ... (using the 'Advanced system settings' option to the left of the Systems window) it's set for a maximum of 3345-4567MB.  There's 26.6 GB of free space on the drive, and it's an 88 GB drive.


    Monday, April 21, 2008 11:07 PM
  • While I completely disagree in principle with adding the Local Service to the Admin group because of the additional security risk, it seems to be the only real fix until Microsoft examines the permission problem that certain applications cause in relation to the Network List Service service. 

     

    For those of you struggling with Vista Home Premium since you cannot directly add the localservice to the administrators group, here is the work around. 

     

    1. Reboot the computer in Safe Mode with Network Support (by pressing F8 durning the boot process)

    2. Go to a command prompt by clicking the start button and typing cmd into the search window.

    3. Type the following into the command window, net localgroup administrators localservice /add

     

    Reboot and you should be all good. 

     

     

    Friday, May 23, 2008 7:57 PM
  • Performing this fix solved the problems for me.  Then, after reading about the security issues, I went back and removed the "local service" from the Administrators group, and the problem seems to have remained solved. Very odd.
    Thursday, June 5, 2008 8:21 PM
  • Hi,

     

    I have had the same problem after I have played around with the netprofm COM interface.

    The mistake I have made was that I registered the netprofm.dll with regsvr32.exe.

    This has overwritten the registry settings for the COM class netprofm.

    I compared a old classes registry hive (backup) and a new one and discovered a missing registry entry within the netprofm key.

     

    New:

    [HKEY_CLASSES_ROOT\AppID\{C96887DA-A652-4426-905E-4A37546F847C}]
    @="netprofm"
    "LocalService"="netprofm"
    "AuthenticationLevel"=dword:00000000

     

    Old:

    [HKEY_CLASSES_ROOT\AppID\{C96887DA-A652-4426-905E-4A37546F847C}]
    @="netprofm"
    "LocalService"="netprofm"
    "AuthenticationLevel"=dword:00000000
    "LaunchPermission"=hex:01,00,04,80,84,00,00,00,94,00,00,00,00,00,00,00,14,00,\
      00,00,02,00,70,00,05,00,00,00,00,00,18,00,0b,00,00,00,01,02,00,00,00,00,00,\
      05,20,00,00,00,20,02,00,00,00,00,14,00,0b,00,00,00,01,01,00,00,00,00,00,05,\
      04,00,00,00,00,00,14,00,0b,00,00,00,01,01,00,00,00,00,00,05,13,00,00,00,00,\
      00,14,00,0b,00,00,00,01,01,00,00,00,00,00,05,14,00,00,00,00,00,14,00,0b,00,\
      00,00,01,01,00,00,00,00,00,05,12,00,00,00,01,02,00,00,00,00,00,05,20,00,00,\
      00,20,02,00,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00

     

    As you can see there are special launch permissions for the netprofm DCOM service.

     

    You can use the mmc.exe to check the settings via a GUI if you don't have experience with regedit.exe

    Within mmc.exe click "File" - "Add/Remove Snap-in..." and add the "Components Services" snap-in to the "Selected snap-ins" list. After pressing OK the snap-in should appear below "Console Root" in the mmc.exe main window.

    Navigate to "Component Services" - "Computers" - "My Computer" - "DCOM Config" - "netprofm" and open the properties window with a right click on it.

    Navigate to the "Security" tab.

    The settings that are represented by the "LaunchPermission" key in the registry is the "Launch and Activation Permissions".

    Within this section the option "Customize" should be checked.

    Click the "Edit..." button to check further details within the "Launch and Activation Permission" window.

    The users and permissions should look like following list:

    • System: Local Launch=Allow; Local Activation=Allow
    • Local Service: Local Launch=Allow; Local Activation=Allow
    • Networkservice: Local Launch=Allow; Local Activation=Allow
    • Administrators: Local Launch=Allow; Local Activation=Allow
    • Interactive: Local Launch=Allow; Local Activation=Allow

    The difference to standard settings is that "Local Service" and "Networkservice" has permissions to launch and activate the netprofm component.

     

    This solved my problem and I could remove the LocalService user from the adminitrators group.

     

    Please let us know if this entry could help anybody out there ;-)

    Monday, July 14, 2008 11:08 AM
  •  BeNnO1980 wrote:

    Hi,

     

    I have had the same problem after I have played around with the netprofm COM interface.

    The mistake I have made was that I registered the netprofm.dll with regsvr32.exe.

    This has overwritten the registry settings for the COM class netprofm.

    I compared a old classes registry hive (backup) and a new one and discovered a missing registry entry within the netprofm key.

     

    New:

    [HKEY_CLASSES_ROOT\AppID\{C96887DA-A652-4426-905E-4A37546F847C}]
    @="netprofm"
    "LocalService"="netprofm"
    "AuthenticationLevel"=dword:00000000

     

    Old:

    [HKEY_CLASSES_ROOT\AppID\{C96887DA-A652-4426-905E-4A37546F847C}]
    @="netprofm"
    "LocalService"="netprofm"
    "AuthenticationLevel"=dword:00000000
    "LaunchPermission"=hex:01,00,04,80,84,00,00,00,94,00,00,00,00,00,00,00,14,00,\
      00,00,02,00,70,00,05,00,00,00,00,00,18,00,0b,00,00,00,01,02,00,00,00,00,00,\
      05,20,00,00,00,20,02,00,00,00,00,14,00,0b,00,00,00,01,01,00,00,00,00,00,05,\
      04,00,00,00,00,00,14,00,0b,00,00,00,01,01,00,00,00,00,00,05,13,00,00,00,00,\
      00,14,00,0b,00,00,00,01,01,00,00,00,00,00,05,14,00,00,00,00,00,14,00,0b,00,\
      00,00,01,01,00,00,00,00,00,05,12,00,00,00,01,02,00,00,00,00,00,05,20,00,00,\
      00,20,02,00,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00

     

    As you can see there are special launch permissions for the netprofm DCOM service.

     

    You can use the mmc.exe to check the settings via a GUI if you don't have experience with regedit.exe

    Within mmc.exe click "File" - "Add/Remove Snap-in..." and add the "Components Services" snap-in to the "Selected snap-ins" list. After pressing OK the snap-in should appear below "Console Root" in the mmc.exe main window.

    Navigate to "Component Services" - "Computers" - "My Computer" - "DCOM Config" - "netprofm" and open the properties window with a right click on it.

    Navigate to the "Security" tab.

    The settings that are represented by the "LaunchPermission" key in the registry is the "Launch and Activation Permissions".

    Within this section the option "Customize" should be checked.

    Click the "Edit..." button to check further details within the "Launch and Activation Permission" window.

    The users and permissions should look like following list:

    • System: Local Launch=Allow; Local Activation=Allow
    • Local Service: Local Launch=Allow; Local Activation=Allow
    • Networkservice: Local Launch=Allow; Local Activation=Allow
    • Administrators: Local Launch=Allow; Local Activation=Allow
    • Interactive: Local Launch=Allow; Local Activation=Allow

    The difference to standard settings is that "Local Service" and "Networkservice" has permissions to launch and activate the netprofm component.

     

    This solved my problem and I could remove the LocalService user from the adminitrators group.

     

    Please let us know if this entry could help anybody out there ;-)


    Thank you so much, now I can see all the computers in my network!
    • Proposed as answer by jdroger2 Tuesday, April 30, 2013 11:54 AM
    Thursday, November 27, 2008 6:42 PM
  • Hey thank you sooooo much, your a life saver man, GOD BLESS and have a happe holiday!
    Saturday, December 13, 2008 9:29 PM
  • I had this issue on windows 2008 domain controller and this resolved it.  Thanks!

    J. Duke Rogers Communicore Technologies & Triangle Forensics

    Tuesday, April 30, 2013 11:55 AM