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My Computer empty and stuck searching,Control panel also empty,

    Question

  • We have a bunch of windows 7 computer (both 64 and 32bit) that are having issues with what seems like search. when a user clicks on "my computer" it turns up empty and is stuck searching. the green bar of boredom. also note that the control panel is also blank. we have run Microsoft Security Essentials and Vipre anti virus and nothing turns up. the issue seems to spread as more and more users are getting this issue. A reboot will solve the issue for a few minuets before the issue reoccurs.  


    Monday, November 07, 2011 8:46 PM

Answers

  • Hi,

    Please boot the computer in Safe Mode or Clean Boot mode to determine whether 3rd party software cause this issue.

    http://support.microsoft.com/kb/929135


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    Thursday, November 10, 2011 6:44 AM
    Moderator

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