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Windows vista wont start or let me use f8 to go safe

    Question

  • when i start pc all i get is compaq screen and options for boot device recovery etc and none are working cant get in safe mode with f8 key and sometimes i get this message..... the file is posibly currupt. the file header checksum does not match the currupt checksum.

    please any ideas to help let me know

    Wednesday, December 01, 2010 12:49 PM

Answers

  • Please describe what situation do you get when you failed to boot (Error message, or automatic reboot)

    Get into Recovery Mode (You will see the "Press something key" to boot into Compaq Recovery Mode)

    Click "Repair your computer".


    Ryan Kim
    • Proposed as answer by Sabrina Shen Friday, December 03, 2010 6:24 AM
    • Marked as answer by Sabrina Shen Wednesday, December 08, 2010 8:21 AM
    Wednesday, December 01, 2010 4:34 PM
  • Hi,

     

    First, I would like to confirm that if there is any programs or updates installed before the issue occurs.

     

    I suggest trying the following method to troubleshoot the issue:

     

    Startup Repair from the Windows Recovery Environment (WinRE)

    ----------------------------------------

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next. 

    4. Click Repair your computer. 

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next. 

    6. At the System Recovery Options Dialog Box, click on Repair your computer.

    7. Click the operating system that you want to repair, and then click Next.

    8. In the System Recovery Options dialog box, click Startup Repair.

     

    Please continue with the following instructions if the above suggestion does not help:

     

    1. Put the Windows Vista installation disc in the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …" appears.

    3. Select a language, a time, a currency, and a keyboard or another input method, and then click Next

    4. Click Repair your computer

    5. (Click the operating system that you want to repair), and then click Next

    6. In the System Recovery Options dialog box, click Command Prompt

    7. Type "chkdsk /F C:" (without quotation marks) and click Enter.

    8. Restart the computer and have a test.

     

    If the issue still exits, please move to the below steps:

     

    In-place Upgrade Installation

    ----------------------------------------- 

    Technically, you won’t lose any data to take an In-place Upgrade Installation. In order to avoid any unexpected problem, I suggest you backup your data before taking In-place Upgrade Installation.

     

    1. Start the computer by using the current Operating System.

    2. Insert the Windows Vista DVD in the computer's DVD drive.

    3. Use one of the following procedures, as appropriate:

        • If Windows automatically detects the DVD, the Install now screen appears.

           Click Install now.

        • If Windows does not automatically detect the DVD, follow these steps:

           a. Click Start, type (Drive: )\setup.exe in the Start Search box, and then click Enter.

    Note: (Drive: ) is the drive letter of the computer's DVD drive.

           b. Click Install now.

    4. When you reach the "Which type of installation do you want?" screen, click Upgrade to upgrade the current operating system to Windows Vista.

     

    Installing and reinstalling Windows

     

    If both of the above two methods do not work on your issue, please contact the manufacturer to check the hardware.

     

    Regards,

     

    Sabrina


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sabrina Shen Wednesday, December 08, 2010 8:21 AM
    Friday, December 03, 2010 6:36 AM

All replies

  • Please describe what situation do you get when you failed to boot (Error message, or automatic reboot)

    Get into Recovery Mode (You will see the "Press something key" to boot into Compaq Recovery Mode)

    Click "Repair your computer".


    Ryan Kim
    • Proposed as answer by Sabrina Shen Friday, December 03, 2010 6:24 AM
    • Marked as answer by Sabrina Shen Wednesday, December 08, 2010 8:21 AM
    Wednesday, December 01, 2010 4:34 PM
  • Hi,

     

    First, I would like to confirm that if there is any programs or updates installed before the issue occurs.

     

    I suggest trying the following method to troubleshoot the issue:

     

    Startup Repair from the Windows Recovery Environment (WinRE)

    ----------------------------------------

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next. 

    4. Click Repair your computer. 

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next. 

    6. At the System Recovery Options Dialog Box, click on Repair your computer.

    7. Click the operating system that you want to repair, and then click Next.

    8. In the System Recovery Options dialog box, click Startup Repair.

     

    Please continue with the following instructions if the above suggestion does not help:

     

    1. Put the Windows Vista installation disc in the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …" appears.

    3. Select a language, a time, a currency, and a keyboard or another input method, and then click Next

    4. Click Repair your computer

    5. (Click the operating system that you want to repair), and then click Next

    6. In the System Recovery Options dialog box, click Command Prompt

    7. Type "chkdsk /F C:" (without quotation marks) and click Enter.

    8. Restart the computer and have a test.

     

    If the issue still exits, please move to the below steps:

     

    In-place Upgrade Installation

    ----------------------------------------- 

    Technically, you won’t lose any data to take an In-place Upgrade Installation. In order to avoid any unexpected problem, I suggest you backup your data before taking In-place Upgrade Installation.

     

    1. Start the computer by using the current Operating System.

    2. Insert the Windows Vista DVD in the computer's DVD drive.

    3. Use one of the following procedures, as appropriate:

        • If Windows automatically detects the DVD, the Install now screen appears.

           Click Install now.

        • If Windows does not automatically detect the DVD, follow these steps:

           a. Click Start, type (Drive: )\setup.exe in the Start Search box, and then click Enter.

    Note: (Drive: ) is the drive letter of the computer's DVD drive.

           b. Click Install now.

    4. When you reach the "Which type of installation do you want?" screen, click Upgrade to upgrade the current operating system to Windows Vista.

     

    Installing and reinstalling Windows

     

    If both of the above two methods do not work on your issue, please contact the manufacturer to check the hardware.

     

    Regards,

     

    Sabrina


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sabrina Shen Wednesday, December 08, 2010 8:21 AM
    Friday, December 03, 2010 6:36 AM