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Windows Update Error 80070020

    Question

  • I keep getting errors when using windows update. Mostly error 80070020. I don't know if the updates are downloaded and can't be installed, or are not downloaded at all. I am sorry about the size of my WindowsUpdate .log file but I was hoping someone might have a look at it and see something that may help with this. I tried one work around by turning off WU then deleting temp files in datastor folder then turning WU back on but this did not work. This is some of the file.

    *******
    2007-01-28    12:24:30:951    1116    a10    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2007-01-28    12:24:30:951    1116    a10    Agent    *********
    2007-01-28    12:24:30:969    1116    a10    Setup    Checking for agent SelfUpdate
    2007-01-28    12:24:31:035    1116    a10    Setup    Client version: Core: 6.0.6000.16386  Aux: 6.0.6000.16386
    2007-01-28    12:26:45:794    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    12:26:45:794    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:26:45:794    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    12:26:45:794    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    12:26:45:794    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    12:26:45:794    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    12:28:59:629    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    12:28:59:629    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:28:59:629    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    12:28:59:629    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    12:28:59:629    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    12:28:59:629    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    12:31:13:441    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    12:31:13:441    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:31:13:441    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    12:31:13:441    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    12:31:13:441    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    12:31:13:441    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    12:33:28:339    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    12:33:28:339    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:33:28:339    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    12:33:28:339    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    12:33:28:339    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    12:33:28:339    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    12:33:28:339    1116    a10    Misc    WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab: error 0x80072ee2
    2007-01-28    12:35:42:154    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    12:35:42:154    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:35:42:154    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    12:35:42:154    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    12:35:42:154    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    12:35:42:154    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    12:37:55:957    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    12:37:55:957    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:37:55:957    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    12:37:55:957    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    12:37:55:957    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    12:37:55:957    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    12:40:09:759    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    12:40:09:759    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:40:09:759    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    12:40:09:759    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    12:40:09:759    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    12:40:09:759    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    12:42:24:618    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    12:42:24:618    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:42:24:618    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    12:42:24:618    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    12:42:24:618    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    12:42:24:618    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    12:42:24:618    1116    a10    Misc    WARNING: DownloadFileInternal failed for http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab: error 0x80072ee2
    2007-01-28    12:43:50:373    1116    a10    Misc    WARNING: Send failed with hr = 80072efe.
    2007-01-28    12:43:50:373    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:43:50:373    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://update.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efe
    2007-01-28    12:43:50:373    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
    2007-01-28    12:43:50:373    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
    2007-01-28    12:43:50:373    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
    2007-01-28    12:45:13:377    1116    a10    Misc    WARNING: Send failed with hr = 80072efe.
    2007-01-28    12:45:13:377    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:45:13:377    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://update.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efe
    2007-01-28    12:45:13:377    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
    2007-01-28    12:45:13:377    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
    2007-01-28    12:45:13:377    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
    2007-01-28    12:46:38:369    1116    a10    Misc    WARNING: Send failed with hr = 80072efe.
    2007-01-28    12:46:38:369    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:46:38:369    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://update.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efe
    2007-01-28    12:46:38:369    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
    2007-01-28    12:46:38:369    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
    2007-01-28    12:46:38:369    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
    2007-01-28    12:48:05:677    1116    a10    Misc    WARNING: Send failed with hr = 80072efe.
    2007-01-28    12:48:05:677    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:48:05:677    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://update.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efe
    2007-01-28    12:48:05:677    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
    2007-01-28    12:48:05:677    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
    2007-01-28    12:48:05:677    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
    2007-01-28    12:48:05:678    1116    a10    Misc    WARNING: DownloadFileInternal failed for http://update.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab: error 0x80072efe
    2007-01-28    12:48:05:679    1116    a10    Setup    WARNING: Failed to obtain the authorization cab URL for service 7971f918-a847-4430-9279-4a52d1efe18d, error = 0x80072EFE
    2007-01-28    12:50:19:590    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    12:50:19:590    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:50:19:590    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    12:50:19:590    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    12:50:19:590    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    12:50:19:590    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    12:52:35:394    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    12:52:35:394    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:52:35:394    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    12:52:35:394    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    12:52:35:394    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    12:52:35:394    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    12:54:49:207    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    12:54:49:207    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:54:49:207    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    12:54:49:207    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    12:54:49:207    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    12:54:49:207    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    12:57:03:026    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    12:57:03:026    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:57:03:026    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    12:57:03:026    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    12:57:03:026    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    12:57:03:026    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    12:57:03:026    1116    a10    Misc    WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab: error 0x80072ee2
    2007-01-28    12:59:16:894    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    12:59:16:894    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    12:59:16:894    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    12:59:16:894    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    12:59:16:894    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    12:59:16:894    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    13:01:31:698    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    13:01:31:698    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    13:01:31:698    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    13:01:31:698    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    13:01:31:698    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    13:01:31:698    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    13:03:46:498    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    13:03:46:498    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    13:03:46:498    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    13:03:46:498    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    13:03:46:498    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    13:03:46:498    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    13:06:02:303    1116    a10    Misc    WARNING: Send failed with hr = 80072ee2.
    2007-01-28    13:06:02:303    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    13:06:02:303    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072ee2
    2007-01-28    13:06:02:303    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2007-01-28    13:06:02:303    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2007-01-28    13:06:02:303    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2007-01-28    13:06:02:303    1116    a10    Misc    WARNING: DownloadFileInternal failed for http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab: error 0x80072ee2
    2007-01-28    13:07:25:482    1116    a10    Misc    WARNING: Send failed with hr = 80072efe.
    2007-01-28    13:07:25:483    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    13:07:25:483    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://update.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efe
    2007-01-28    13:07:25:483    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
    2007-01-28    13:07:25:483    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
    2007-01-28    13:07:25:483    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
    2007-01-28    13:08:51:405    1116    a10    Misc    WARNING: Send failed with hr = 80072efe.
    2007-01-28    13:08:51:405    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    13:08:51:405    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://update.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efe
    2007-01-28    13:08:51:405    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
    2007-01-28    13:08:51:405    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
    2007-01-28    13:08:51:406    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
    2007-01-28    13:10:13:878    1116    a10    Misc    WARNING: Send failed with hr = 80072efe.
    2007-01-28    13:10:13:878    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    13:10:13:878    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://update.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efe
    2007-01-28    13:10:13:878    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
    2007-01-28    13:10:13:878    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
    2007-01-28    13:10:13:878    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
    2007-01-28    13:11:37:102    1116    a10    Misc    WARNING: Send failed with hr = 80072efe.
    2007-01-28    13:11:37:102    1116    a10    Misc    WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2007-01-28    13:11:37:102    1116    a10    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://update.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efe
    2007-01-28    13:11:37:102    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
    2007-01-28    13:11:37:102    1116    a10    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
    2007-01-28    13:11:37:102    1116    a10    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
    2007-01-28    13:11:37:102    1116    a10    Misc    WARNING: DownloadFileInternal failed for http://update.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab: error 0x80072efe
    2007-01-28    13:11:37:104    1116    a10    Setup    WARNING: SelfUpdate check failed to download package information, error = 0x80072EFE
    2007-01-28    13:11:37:104    1116    a10    Setup    FATAL: SelfUpdate check failed, err = 0x80072EFE
    2007-01-28    13:11:37:112    1116    a10    Agent      * WARNING: Skipping scan, self-update check returned 0x80072EFE
    2007-01-28    13:11:37:438    1116    a10    Agent      * WARNING: Exit code = 0x80072EFE
    2007-01-28    13:11:37:438    1116    a10    Agent    *********
    2007-01-28    13:11:37:438    1116    a10    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2007-01-28    13:11:37:438    1116    a10    Agent    *************
    2007-01-28    13:11:37:438    1116    a10    Agent    WARNING: WU client failed Searching for update with error 0x80072efe
    Sunday, February 04, 2007 9:09 PM

All replies

  • I am getting the exact same error when trying to update and it really is bugging me now.

    Here's the updates Vista has failed to install:

    KB930857
    KB928089
    KB929427
    KB931573
    KB929735

    And I get this message:

    Error(s) found:

    Code 80070020   Get help

     

    ... So I click on Get help, follow instructions, search Microsoft Knowledge Base, search Google in case anyone else has had same problem - and I find this thread which seems to be my only hope of actually being able to update.

    Oh, and just so you know - I have downloaded the updates directly from Microsofts website and tried installing them that way ... still no joy!

    Tuesday, February 06, 2007 9:38 PM
  • I am in the same boat.  I get the same error. So far I have not been able to find a solution to this.  This forum is the only that I stumbled upon.  Hopefully someone will respond with a solution.  So far I have had more problems with Vista than any other Windows OS before.
    Wednesday, February 07, 2007 7:03 AM
  • Same problem here.  It started a week ago about the same time my IE began to crash sporadically.  Prior to receiving the 80070020 error I was getting one stating I did not have permissions to perform windows update, a reboot then brought me to this one.
    Wednesday, February 07, 2007 3:36 PM
  • My problem turned out to be my antivirus software (bitdefender). Once I turned off realtime scaning updates worked. I didn't think about it because I didn't have firewall with the antivirus software but that did it! The 80070020 error is very vauge, I searched everywhere and found very little on the web. Basicaly this error meams two processes are trying to access the same resource. Hope this helps
    Thursday, February 08, 2007 12:54 AM
  • Interesting, I have BitDefender too so will try that one!  Thnx :)
    Thursday, February 08, 2007 5:23 PM
  • Just wondering how you made out. BTW I really like bitdefender but I am going to use Live Onecare, only because I was a beta tester for live and microsoft gave us a great deal  (three computers for $19.95) for a year. hope you made out OK.
    Friday, February 09, 2007 12:16 AM
  • I had bitdefender too and thought I had stopped all the Antivirus processes...After an uninstall and reboot everything worked fine.  I am also using OneCare now.

    Thx!!

    Friday, February 09, 2007 1:58 AM
  • Disabling the real-time protection did resolve the issue thanks :-)  But I think I will stick to BitDefender for the time being, though I may try OneCare just to see what it's like.

    Friday, February 09, 2007 8:06 AM
  • Thanks guys, you also solved my problem.  I thought my entire installation was screwed up.  I just turned Bitdefender off during the update process and then turned it back on afterwards. 

     

    Thanks!

    Friday, February 09, 2007 8:35 PM
  • Glad that worked for you too :)  I'm now trying OneCare out and I gotta say that so far I'm impressed.

    I love Vista and I think after my three months trial of OneCare is up I may buy that too ... but we shall see how it pans out.

    Friday, February 09, 2007 11:11 PM
  • Thanks to the bitdefender contributers, turning it off also worked for me.
    Monday, March 19, 2007 1:10 PM
  • To everyone getting error 80070020 when doing windows Vista updates and using Bitdefender. I have been in contact with Bitdefender support, and a fix patch for this problem will be included in their auto update during the next week!!
    Tuesday, March 27, 2007 8:39 AM
  • SWT~ thx top! Im also facing this problem, after i read this thread, i just uncheck the BitDefender real-time protection, i can install the windows updates^^.
    Wednesday, March 28, 2007 7:29 AM
  • Big Smile Also using BitDefender, solution works. Note: turning off BitDefender doesn't work, only turning off Realtime Protection by removing the tick from the Realtime Protection checkbox inside the BitDefender main window solves the problem!
    Thanks
    Monday, April 09, 2007 12:36 AM
  • Bitdefender  was my problem also.  You must turn off real time protection.  Thks for the info
    Wednesday, April 11, 2007 11:52 AM
  • Thanks this worked. My first problem with Bitdefender. I tried using PC-cillin with VISTA and got a Crash about every 2 hours.
    Friday, April 13, 2007 12:17 PM
  • i turned off my zone alarm.  turned off my anti spyware (spybot).  turned off pest patrol.  still get this error!  and it is driving me bananas......
    Tuesday, April 17, 2007 7:34 AM
  • Hello, first of all thanks for the fix.  I was just about to throw this computer out the window.  I turned Bitdefender off and all is well and my computer is still in one piece!  However, I update my bitdefender everyday.  I don't think i have this fix patch.  Do you know if it was released?  And if so, how i can get it.
    Saturday, April 21, 2007 4:04 AM
  • Hi,

     

    I have BitDefender Antivirus Plus 10.2.  I am having the 80070020 error, too.  The OS is a clean install with only the OS, basic drivers,  and Bitdefender installed.  I got it on the very first Windows Update. 

    I have also noticed that the crash is associated with "wuaudt.exe".  I can not find it in the Windows' system directory.  Can it be an IE plugin for Windows Update?  It only appears in the memory during the download/install.  Can it be damaged,  or a wrong version?  What if we can find it and delete it.  Won't it force the Windows to re-download the file and fix our problem? 

    PS.  Today is April 22, 2007.  Where is the Bitdefender patch to fix the problem mentioned in March? 

     

    Johnnie

    Monday, April 23, 2007 3:17 AM
  • Johnnie,

     

    This file c:\windows\system32\wuauclt.exe is the Vista update file (I am informed by the BitDefender Forum).

    I allowed this file to communicate in BitDefender Security Suite Version 10.2 firewall settings - but still no joy with my updates.

    I still had to disable antivirus real-time protection for the duration of the updates download.

    I will ask BD support for further advice.

     

    Regards,

    Scotty60 

    Monday, April 23, 2007 4:20 PM
  • Hi,

     

    Is it "wuauclt.exe " and not "wuaudt.exe" that I saw in the Task Manager?  

    Anyhow, I did more digging after my post.  I found that the problem was known a long time ago.  "Error 80070020" is a file sharing error.  It would happen to different applications and OS.  Right now, it is just more common with Vista.  In our case, I think, the Windows Update program and the realtime anti-virus program are fighting for the access to the files downloaded from Microsoft by the Windows Update. 

    Does anyone know where the Windows Update's downloaded files are located or their extension?  Maybe we can exclude them in BitDefender?

    Thanks.

     

    Johnnie

     

    Monday, April 23, 2007 7:16 PM
  • I have done the same, turned everything off and I still get it, but I also can not access certain webpages like CNN etc....It all started when I was downloading an update for batch of five Vista updates and the connection got interupted...Does anyone have that problem as well or is it just with updating vista?

    /c

    Monday, April 23, 2007 9:35 PM
  • Thanks for the info, I was also havivg the same problem. I Had to turn all the bit defender processes off in task manager to get the updates to work.Onse that was done it worked fine
    Wednesday, April 25, 2007 12:18 PM
  • Hi,

     

    My Windows Update is working.  I downloaded and installed Visual C# Express Edition, then I ran Windows Update.  It worked. 

    To confirm it, I tried it with Visual Basic Express Edition and J#.  The Windows Update still worked. 

    Is the updates for the Visual Studio Express different from the updates Windows?

     

    Johnnie

    Wednesday, April 25, 2007 3:10 PM
  • Same problem for me.  i Disabled PCTool's Spyware Doctor and it installed fine.
    Saturday, April 28, 2007 2:08 PM
  • Thanks, turned off real time scanning on Bit Defender and dowloads were successful!
    Monday, April 30, 2007 2:49 AM
  • I have uncheck the Realtime Protection as well as antivirus, antispam, antispyware, firewall on Bitdefender Antivirus Plus V10.

    However I still get the same Error code.

     

    Is it due to I am still using normal dial-up connection at 28.8kbps?

    Tuesday, May 01, 2007 3:18 AM
  • I have had the same problem for the past 2 weeks and have struggled to resolve it.

     

    Looks like you guys have cracked it, I temporarily stoppped BitDefender and all outstanding updates loaded fine.

     

    Not the best practise to shut down your virus protection during downloads though, I assume BitDefender will be investigating this issue with a view to providing a fix, we will see.

    Sunday, May 06, 2007 9:51 AM
  • I was on the phone with Microsoft tech support for 3 hours trying to fix this problem. (not installing updates) Then I read the entry about Bitdefender....PROBLEM SOLVED!!!. Yes, unchecking the real-time boxes is the key. I also had thought about One Care but after reading Consumer Reports...(no ad's, no bias) they ranked BitDefender #1 and Windows Was ranked almost last. I decided to go with BitDefender. For better or worse. Thanks for the solution!!!
    Wednesday, May 09, 2007 4:37 AM
  • Thanks, Zoltan. I turned off Bitdefender RealTime Protection as instructed and it seamlessly solved my Vista Update problem.
    Wednesday, May 09, 2007 8:59 AM
  • I too get the same error messages 80070643 and 80070020 always when I try to install any Office 2003 updates. I am running Vista Home premium with AVG. I have tried un-installing Office 2003 and re-installing but still get the same errors and cannot install any of these updates

     

    What can I do

     

    Ps I am a complete novice

    Wednesday, May 09, 2007 8:16 PM
  • I am also using bitdefender 10 plus and I was able to work around the problem by doing the same thing with removing the tick on real time scanning.  Windows Vista seems to be alittle stubborn compared to what I was used to with XP.
    Thursday, May 10, 2007 12:42 AM
  • After I read all the replies about bitdefender, I did the same thing. It worked. Thanks!

     

    Friday, May 11, 2007 8:44 PM
  • I also had to disable BitDefender Anti-virus Real-time protection; then the updates downloaded and installed OK. I have sent an e-mail to BitDefender tech support. Has anyone using BitDefender received a patch for this?
    Monday, May 14, 2007 11:51 PM
  • I have BitDefender V10 Build 247 and I still have to turn real time scanning off to get updates to work.

    Monday, May 21, 2007 1:11 AM
  • Yep, had this error happening to me too.  After Googling it, I found a lot of people who have BitDefender had to disable Real time protection (simpling exiting BitDefender won't work) allowed me to complete the update process.

    Tuesday, May 22, 2007 6:06 AM
  • Hi there cfrank...just wanted you to know (plus all the other helpful people out there!) that the tip re: BitDefender was spot on... I had tried various things to get around the problem, including one from Microsoft regarding old temp files etc... needless to say I am glad to be back on track with updates. As for your comment about OneCare v.s. BitDefender. I have been involved with PC's for 25 years and have tried almost all the known anti-virus programs. When I began beta testing Vista (32 & 64bit) I was sad to discover the BitDfender was not compatible. I had been won over by it's rock solid performance. I trusted OneCare for about 4 months but when I began to get bad vibes I tried 3 other anti-virus programs and they discovered (between all 3) a total of 13 infestations... OneCare had let them all in unscathed. So now BitDefender is back on guard and I'm certainly glad to have the peace of mind it provides! Thanks again...
    Thursday, May 24, 2007 4:58 AM
  • Make shure you have your firewall disabaled, or to allow all, I was getting the same error in XP pro, after doing an allow all(because I use Sygate firewall) I was able to download updated for windows defender.
    Monday, June 04, 2007 11:40 PM
  • all complete , http 405, microsoft front page etc
    Tuesday, June 05, 2007 2:08 PM
  • Lors d'installation avec l'erreur 80070020 il faut simplement arrêter les antivirus, pare-feu, antispam,antispyware etc...

    Et tout fonctionne parfaitement.

    Installer bien évidemment en tant qu'administrateur, mais en tant que le VRAI administrateur... Et oui c'est vista...

    Salutations

     

    Monday, June 11, 2007 3:45 PM
  • Disabling the real-time of bitdefender reat-time protection did resolve the issue. thanxSmile
    Saturday, June 16, 2007 2:56 PM
  • Also had problem.  Had to disable "File Guard" on PC Tools Spyware Doctor.  Then download/install went fine.

     

    Friday, July 27, 2007 9:51 PM
  • I encountered the same error when updating my Windows XP SP2. I tried disabling my anti-virus (Norman Anti-Virus) and my firewall (Comodo Firewall) but it did not solve the problem. When I disabled Spybot-Search and Destroy, it did the thing. I can now update my Windows XP system.

     

    Tuesday, August 14, 2007 2:57 AM
  • I am using CA ANtivirus and I did the same thing (disable Real Time Protection). My update installed successfully.
    Wednesday, August 22, 2007 9:42 PM
  • So,have you sorted out the error?Because i have the same problem

    Tuesday, August 28, 2007 9:44 AM
  • MAKE SURE CLIENT SERVICES  ARE INSTALLED IN THE LOCAL AREA CONNECTION

    .

    Wednesday, October 24, 2007 6:52 PM
  • I got the same error...80070020. 

    I am running Kaspersky v7.0 AV software...by disabling Kaspersky I was able to successfully update, turned it back on afterward.  Hope this helps...

    RW

    Thursday, November 15, 2007 11:34 AM
  • 80070020
    Thursday, November 15, 2007 4:04 PM
  • I had problems installing Microsoft update KB941649 and I also got the 80070020 error code (5 other updates I downloaded with it using Windows Update installed fine). Digging around led me here. I don't have Bitdefender on my PC, but I tried temporarily disabling my Antivirus and Antispyware software and the update installed ok! I also had problems with another update and discovered that my system needed to validate my version of Windows with "Genuine Windows Advantage" before installing the update. Thereafter everthing worked smoothly. Bar a few minor glitches Vista has impressed me.

     

    Friday, November 16, 2007 4:40 AM
  • Majkmil,

     

    I am not a technical expert, but like you I had terrible problems trying to download Vista SP1. It always failed at 89%.

     

    You will know if you were successful as the download automatically goes into installation mode and installs 3, one after the other.

     

    Reading on other forums that some programmes can cause problems I contacted my security provider, Bullguard, and they recommended that I disable the anti-virus and spyware module. This worked. So your own problem may be similar. I trust this helps.

    Friday, March 21, 2008 11:22 AM
  • tjb1945

     

    After reading your answer on the forum as I also have Bullguard. Vista sp1 is now loading this is is on a machine with Vista home premium with the anti-virus disabled. I also have a machine with Vista business also running Bullguard this updated no problem, without disabling the anti-virus. Thanks for the tip.

    Sunday, April 06, 2008 7:48 PM
  • I've tried turning off Realtime Protection in Antivirus 2008 and still am unable to download the updates.

     

    Friday, July 11, 2008 5:51 PM
  • I followed the instructions for a clean boot found here ( http://support.microsoft.com/kb/883825 ) and successfully completed the update (then reversed the instructions to get a normal boot).
    Friday, July 11, 2008 6:58 PM
  • i found error in my p c  can you sent to me  to fix the problem

    Sunday, July 20, 2008 11:30 PM
  • What I have found is that windows installer 3.1 is effected.

     

    I had to do a rollback & then downloaded windows installer 3.1 again without using window update.  NOw all working.

     

    Just another suggestion for the people who have done a roll-back.

    Saturday, August 09, 2008 2:20 PM
  • pues hay un problema en la actualizacion de windows vista q dice q es importante

    Monday, September 22, 2008 10:15 PM
  • I was also using CA antivirus, also disabled it, and that did not solve the issue.  Is there anyone else with this problem?
    Tuesday, October 21, 2008 10:59 PM
  • I have same problem trying to download kb931573. I have tred all fixes in knowledge data base, disabled all security software and antivirus (McAfee) with out any joy. Maybe i should change laptop to another operating system as not getting anywhere with windows !!!!!!!!!!!!!!!
    Saturday, March 20, 2010 5:29 PM
  • Please try this.
    Sunday, March 21, 2010 9:36 PM
  • have tried this fis a number of times - does not work
    Tuesday, March 23, 2010 8:01 PM
  • hi, im getting the same error code, and we run kaspersky internet security 2010. ive tried shutting down all firewalls, all internet functions, everything. still cant get updates. can anyone help?
    Friday, August 13, 2010 4:25 PM
  • Do you still have this problem?


    If so, run the kapersky root killer tool suggested in the secont post - the tdssrootkiller.exe  

    http://social.technet.microsoft.com/Forums/en-US/itprovistaie/thread/0ce7c1e6-7ef2-48e1-b7c9-c8f1e97c71d5/

    It is safe, fast and only two steps - scan and cure (if a trojan is detected).    Read the happy testimonies in the second half of that thread.  Be happy.

    Monday, October 18, 2010 1:52 AM
  • If you haven't already changed windows, see my post today to vistahater1 - run the kapersky rootkill tool. 
    Monday, October 18, 2010 1:55 AM
  • I had the same error code (80070020). After reading all the emails in this chain... I shut down my virus software (Cyberdefender) while I downloaded the update and was finally able to install the download.  thanks to everyone for all the great comments.
    Monday, January 23, 2012 3:56 PM