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Windows 7 x64 - IE8 (32bit) Flickering

    Question

  • Hi All,

    Is anyone aware of an actual solution to the IE8 (32bit) flickering issue?


    Regards,
    Ben
    Friday, January 22, 2010 7:21 AM

Answers

  • Have you started IE8 with no add-ons?

    If no errors occur in No Add-Ons mode, the problem is caused by one of the add-ons that typically load together with Internet Explorer. In this case, use one of the following options.

    Option 1: Reset Internet Explorer

    Reset Internet Explorer to its default configuration. This step will also disable any add-ons, plug-ins, or toolbars that are installed. Although this solution is quick, it also means that, if you want to use any of those add-ons in the future, they must be reinstalled. To reset Internet Explorer settings, use Method 4.

    Option 2: Use the Manage Add-ons tool to determine which add-on is causing the issue
    Use the Manage Add-ons tool in Internet Explorer to individually disable each add-on to determine which add-on is causing errors. To do this, follow these steps:

    Internet Explorer 8

    1) Open Internet Explorer 8.
    2) Click Tools, and then click Manage Add-ons.
    3) On the Show drop-down menu, select All add-ons to display all add-ons that are installed on the computer.
    4) For each item in this list, select the add-on, and then click Disable in the Information window.
    5) When you have disabled all the items in this list, click OK.
    6) Exit and then restart Internet Explorer.
    7) If issues do not reoccur, repeat steps 1 through 3.
    8) Click Enable for a single add-on.
    9) Repeat steps 6 through 8 until you determine which add-on causes errors to occur.

    Access the link below for more information on the steps above.

    http://support.microsoft.com/kb/936213


    MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    • Marked as answer by Linda Yan Monday, February 01, 2010 2:55 AM
    Friday, January 22, 2010 12:44 PM
  • Hi Ben,

     

    Could you please provide us some more detailed information about this issue?

     

    ·          When did the issue first occur? Did it occur after installing some software or changing some hardware?

    ·          Does the issue occur in other applications?

    ·          Does the issue occur in all websites or certain website?


    If the issue only occurs while using Internet Explorer (IE), please try the suggestions below to see if the issue can be resolved:

     

    First Update the display card driver to the latest one which is compatible with Windows 7.

     

    If the issue persists, you can try cdobbs' suggestion and check if the issue is caused by certain add-on.

     

    Also, please disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps:

     

    1. Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter.

     

    Note: If prompted, please click Continue on the User Account Control (UAC) window.

     

    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).

    3. Click the "Startup" tab, click "Disable All" and click "OK".

     

    Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.

     

    Please test this issue in the Clean Boot environment, if the issue disappears in the Clean Boot environment, we can continue to narrow down which entry is causing the issue.

     

    Hope this helps.

     

    Regards,

    Linda

     

     

    • Marked as answer by Linda Yan Monday, February 01, 2010 2:55 AM
    Monday, January 25, 2010 6:17 AM

All replies

  • Have you started IE8 with no add-ons?

    If no errors occur in No Add-Ons mode, the problem is caused by one of the add-ons that typically load together with Internet Explorer. In this case, use one of the following options.

    Option 1: Reset Internet Explorer

    Reset Internet Explorer to its default configuration. This step will also disable any add-ons, plug-ins, or toolbars that are installed. Although this solution is quick, it also means that, if you want to use any of those add-ons in the future, they must be reinstalled. To reset Internet Explorer settings, use Method 4.

    Option 2: Use the Manage Add-ons tool to determine which add-on is causing the issue
    Use the Manage Add-ons tool in Internet Explorer to individually disable each add-on to determine which add-on is causing errors. To do this, follow these steps:

    Internet Explorer 8

    1) Open Internet Explorer 8.
    2) Click Tools, and then click Manage Add-ons.
    3) On the Show drop-down menu, select All add-ons to display all add-ons that are installed on the computer.
    4) For each item in this list, select the add-on, and then click Disable in the Information window.
    5) When you have disabled all the items in this list, click OK.
    6) Exit and then restart Internet Explorer.
    7) If issues do not reoccur, repeat steps 1 through 3.
    8) Click Enable for a single add-on.
    9) Repeat steps 6 through 8 until you determine which add-on causes errors to occur.

    Access the link below for more information on the steps above.

    http://support.microsoft.com/kb/936213


    MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    • Marked as answer by Linda Yan Monday, February 01, 2010 2:55 AM
    Friday, January 22, 2010 12:44 PM
  • Hi Ben,

     

    Could you please provide us some more detailed information about this issue?

     

    ·          When did the issue first occur? Did it occur after installing some software or changing some hardware?

    ·          Does the issue occur in other applications?

    ·          Does the issue occur in all websites or certain website?


    If the issue only occurs while using Internet Explorer (IE), please try the suggestions below to see if the issue can be resolved:

     

    First Update the display card driver to the latest one which is compatible with Windows 7.

     

    If the issue persists, you can try cdobbs' suggestion and check if the issue is caused by certain add-on.

     

    Also, please disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps:

     

    1. Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter.

     

    Note: If prompted, please click Continue on the User Account Control (UAC) window.

     

    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).

    3. Click the "Startup" tab, click "Disable All" and click "OK".

     

    Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.

     

    Please test this issue in the Clean Boot environment, if the issue disappears in the Clean Boot environment, we can continue to narrow down which entry is causing the issue.

     

    Hope this helps.

     

    Regards,

    Linda

     

     

    • Marked as answer by Linda Yan Monday, February 01, 2010 2:55 AM
    Monday, January 25, 2010 6:17 AM