Blue Screen in Vista?


  • I received BLUE SCREEN of death from a driver issue.  It disappeared before I could get info.

    I thought BSOD died with XP.

    MSFT: at least change color to yellow or red to be different...

    Tuesday, June 20, 2006 7:12 PM

All replies

  • Ya u can go to Microsoft download site & get the Windriver Beta pack or u can just set ur Apps & drivers to XP compat mode.....Hope this Helps...

    Wednesday, June 21, 2006 5:50 AM
  • I'm getting BSOD upon waking the computer from sleep state each morning. (Build 5456)
    Friday, June 30, 2006 1:52 PM
  • U don't have to use SLEEP Mode ..just disable that ..& shut ur Monitor OFF when u go Sleepy..that what I
    Friday, June 30, 2006 5:37 PM
  • Drone1x,  I have been to microsofts download site and al over microsoft I can't find any thing about the windriver beta pack could you please tell me more about this driver pack.


    Friday, June 30, 2006 7:08 PM
  • This forum is for the Application Compatibility Toolkit (ACT). I am moving your thread to the Hardware forum where they should be able to provide some guidance
    Friday, July 28, 2006 10:41 PM
  • Ooooops Sorry 4 that I send U to WRONG site..."my Bad"


    the correct link is:



    Hope this Helps.. :

    Saturday, July 29, 2006 3:04 AM
  • Hi Liz,

    Sorry to question after the repost but is the ACT going to helpo with the Blue Screen of Death for build 5472 for systems with ATI Radeon 9700 which has driver problem !?!

    Thanks a tons
    Monday, August 21, 2006 1:47 PM

    Hey I have the same problem with my new pc, will system restore fix the problem , this is like  1 month old HP


    Saturday, September 08, 2007 12:24 AM
  • Try to run the crash analysis tool and see if it can give you an excat idea of what is causing the problem. Take down a few important info and advise.


    1) What is the error code ( this is the one on the top which is in caps and may have _ in between the words)


    2) Note down the message after the Stop.


    3) Any file names on the screen.


    Just mention all these things here and we can work on this further.

    Wednesday, September 12, 2007 8:10 PM
  • I have also a problem with BlueScreen with my Sony VGN FZ140E laptop.

    it comes often.

    Could anyone help me about the cause?

    the message given is:


    Problem signature:

      Problem Event Name:                        BlueScreen

      OS Version:                                          6.0.6000.

      Locale ID:                                             1033


    Additional information about the problem:

      BCCode:                                               a

      BCP1:                                                    00000064

      BCP2:                                                    00000002

      BCP3:                                                    00000001

      BCP4:                                                    81FA4DAE

      OS Version:                                          6_0_6000

      Service Pack:                                       0_0

      Product:                                               768_1



    Monday, November 05, 2007 12:27 AM
  • Would you tell me how frecuently does it happen? I bought a Sony FZ 140B like two months and a half ago and I got the same problem today... I donno if it is related to Windows Vista, but I have heard that it is called Blue Screen of Death... sounds serious so... if some of you guys know how to solve it, I would appreciate a lot if you tell me how!!



    Problem signature:

      Problem Event Name:                        BlueScreen

      OS Version:                                          6.0.6000.

      Locale ID:                                             1033


    Additional information about the problem:

      BCCode:                                               a

      BCP1:                                                    00000064

      BCP2:                                                    00000002

      BCP3:                                                    00000001

      BCP4:                                                    81FA4DAE

      OS Version:                                          6_0_6000

      Service Pack:                                       0_0

      Product:                                               768_1

    Thursday, November 15, 2007 10:21 PM
  • I have the same issue - I think.  Nothing shows up in maintenance though for me.  I'll be plugging along and all of sudden the screen goes dark - no error message - only thing to do is shut the system down and reboot - when I do this I get the screen that tells me that windows was not shut down properly.. very frustrating. 


    Thursday, November 29, 2007 9:52 PM
  • I can start up the computer and it works fine, until i get to the login screen.

    i sign in but i get a blue screen right away.
    i dont know what causes the blue screen, because i get no error messages or error prompts
    its just a blue screen

    and i am having trouble with random shutoffs

    Wednesday, December 26, 2007 7:43 PM
  • Mine too!  Vista Home.  I have the Vista license decal on the sytem I bought so I assume it is a legit copy, but do you think this has something to do with the licensing?  Surely Microsoft would not do this?  My blue screen started happening about a week ago and I suspect a recent Microsoft patch.  Why...I did a system restore back to the original OEM and now, I'll sometimes get a blue screen (no error's or nothing, just BLUE)...but I can get everything working up to 1-3-08 restore point, but if I install the latest MS hoses my system again.

    Monday, January 07, 2008 9:45 PM
  • I've had this issue too Lisa.  I did a system restore and then reinstalled programs.  I get to the point of MS latest updates and do NOT install those because I think those caused the problem.


    Monday, January 07, 2008 9:47 PM

    hello it seems i am not alone

    even i have  a bluescreen and more over its frequency is increasing day by day now i get min 10 bluescree a day i had both the stuff as mentioned in above message use to put my laptop on torrent downloads and go to sleep my lappy lid use to be down but not on sleep but as you open the lid and either it would be restarted and my bios password window present over there

    more over and it started as i increased the number of downloads and my lappy is also connected to net over wireless

    here is what i get help




    Shut down unexpectedly


    12-01-2008 08:51 PM


    Report Sent

    Problem signature

    Problem Event Name: BlueScreen

    OS Version: 6.0.6000.

    Locale ID: 16393

    Files that help describe the problem (some files may no longer be available)




    Extra information about the problem

    BCCode: 50

    BCP1: B1253001

    BCP2: 00000000

    BCP3: 82483692

    BCP4: 00000000

    OS Version: 6_0_6000

    Service Pack: 0_0

    Product: 768_1

    Server information: a9c80f93-bbb3-41b2-9410-3c4183950416


    anyone with Ne help please let know cause vista people suck big time i have mostly shifted to linux ubuntu but for my college i need vista not xp!!

    installing mac soon but i need vista to work i can't surrender and nor can i rest till i solve my prob i have already restored my computer fully once and lost 160gb data in this panga and win32bronktonk virus wich a** f****** norton was also not able to remove

    Saturday, January 12, 2008 3:59 PM
  • Same problem -- just started recently (last 2 weeks or so).  Seems to go into sleep mode and not come out; have also had several shutdowns while using.  Microsoft has no fix, just says probably a bad driver.  Updated as many drivers as I could this weekend, but still not fixed. 


    Norton says system clean... hopefully it's correct.
    Monday, February 11, 2008 5:06 PM
  • Thanks for the tip but:

    1. Where or how do you download Windriver beta pack; and/or

    2. How do you set Apps & drivers to XP compat mode?


    I've got a Toshiba laptop and I've been getting a blue screen for 3 months. Toshiba's technical support is totally clueless. I've sent the computer back 4 times already.




    Kevin Mix





    Wednesday, February 27, 2008 9:23 PM
  • Mine did the same thing "...Seems to go into sleep mode and not come out; have also had several shutdowns while using. ...".  I seemed to have fixed it by uninstalling programs and turning off start up items, but I couldn't tell you what I did for sure.  Sorry.  Maybe MS put out an update that my system automatically picked up and that fixed it (I'm leaning with that).

    Wednesday, February 27, 2008 9:34 PM


    I have been having the same problems as everyone else for the last few weeks on 2 Vista machines. After reading that so many people had the same problem I went on a mission to fix it....


    It turns out that Adobe Reader 8.1.1 installed on our machines as an autoupdate around the same time. After trying to remove Adobe Reader the machine BSoD'd half way through and then went in to a BSoD loop... I eventually had to boot from the Original Vista Installation Disc and use repair to set the syatem back to a week old restore point, then boot in safe mode, then remove everything Adobe in the registry and now both PC's boot fine and I have not had a crash or error message so far.


    Things to think about:


    DO NOT try and remove Adobe Reader using add remove programs as this will cause you a bigger head ache.

    DO edit the registry and stop Adobe Reader from starting up any components, also take the chance to remove any other bits of software you dont really want filling up your systems memory.


    Next, you should be able to remove adobe reader with out problems, I don't know this for a fact as I now don't have a broken machine to play with.


    If you do find this as being your problem and you work out a way to fix it without huge hassle and time... PLEASE LEAVE FEEDBACK... don't forget the rest of us that are still suffering!


    I am now off to write a nasty email to Adobe - Adobe Reader is also causing crashes on my XP machines, just not blue screens. Keep it in mind if you are having XP problems (especialy GFX drivers).


    Jon Moss

    Monday, March 03, 2008 2:02 PM

    blue screen, try deleting zonealarm, it worked for me, use comodo, just try it and spread the word, every time i used zonealarm fire wall it crashed the computer, if not its another programe your running

    Wednesday, March 19, 2008 8:09 PM
  • Didn't work for me.  Can you say install XP?  That is working for me now.  :-)


    Wednesday, March 19, 2008 8:13 PM
  • I have to agree with Jon Moss abt the Adobe Reader.

    I have replaced that program with the Foxit Reader.


    Adobe was present at the time of problems on XP.

    I have no doubt that it will likely be as "reliable" under Vista.


    Meanwhile I have one Vista system that keep BlueScreening

    Very annoying that this BS is hard to track down to a specific

    source.  One system is perfect, its twin BSes frequently.

    We are in the process of installing Service Pack 1 on

    the BSer via a CD which I cut today.



    Saturday, March 29, 2008 6:39 AM
  • I got a hiber_iastor.sys error along with driver_unloaded_without_cancelling_pending_operations  where can I find out what that is and fix it to stop getting the BSOD?

    Friday, April 11, 2008 1:43 PM
  • Since yesterday for some reason my Vista 32 Home Premium laptop has decided to crash at some random interval after logging on. Some times you can see a blue screen but all the time its screws up the graphics to make it look like this:

    or it does something similar but you can still see my desktop/windows behind it.

    Event viewer didn't seem to help nor did installing the latest graphics drivers.
    Any ideas?
    Saturday, April 26, 2008 5:03 PM
  • Hi Nick,

      "...random interval after logging on..."  So you are saying that it happens "during" log in?  If you are already logged in say for 30 minutes and just let it set or use it, will it some times do this problem too?  A couple of thoughts but I think this is a hardware problem.


    Test for bad monitor:

    My guess is you have hardware problems.  I'd first try a different monitor if you can and turn your laptop monitor off so it is not in the test. 


    Test for resolution problems:

    Turn the resolution, screen refresh, everything, down to the bare minimums.  If it does not blow up on you here, then your video card is going out.



    When did this start and what has changed?  Roll back to a good driver that was known to work or try a different driver entirely.



    Heat causes a wide variety of problems.  It would be great if you knew how to dupe this within a set timeline.  That way you could see if you kept the system cool and it fixed your problem (keep laptop cool...put a desktop fan pointed on the laptop and keep the laptop well vented).

    The picture you provided actually looks like a bent pin problem one might get with a VGA connector.  Since this is a laptop, it might be a loose wire or other short being exploited when it heats up.


    Did this Vista Home ship on the computer?  If it did you would probably be able to return the system under warrenty.


    Good luck and may the force be with you.

    Monday, April 28, 2008 1:47 AM
  • Hi,

    Sometimes it happens just after I have logged on and other times it just happens randomly when I'm watching a video or browsing the web. One time I just left it downloading an iTunes update, came back 20mins later and it had crashed. After it happens and I restart it tends to do the same to the BIOS loading (Dell BIOS logo, loading, etc..) screen (make it look weird like the pic.) till I force it to shutdown then boot it up again which usually clears it. That pic I took was not what happens when it freezes but during a boot up after the initial crash.

    I forgot to mention that when I was in safe mode (for an hour or 2) it didnt crash but that may just have been good luck!

    I'm currently at uni and so dont have access to another monitor but I will try when I get home

    I'll change the resolution and see how it goes.

    I'm not really sure what changed, I updated the graphics drivers AFTER the problem started in order to try and fix it.

    I installed speedfan and it tells me HDD1@ 47C, Temp1@ 70C, Core0&1@ 60-65C which seems rather high! (Intel  Core 2 Duo CPU T7500 @ 2.20GHz). I have aimed a large desk fan at it and we'll see if that brings them down.

    It did indeed ship with Vista Home Premium but I am reluctant to return the laptop as its such a hastle especially since I'm at uni.. I may just wait it out till I finish for the summer. I have sent a support request to dell but have yet to hear back.

    Incase its useful my graphics card is an NVIDIA Ge8400M GS and the laptop is a Dell XPS M1330.

    Thanks for the help,
    Monday, April 28, 2008 5:17 PM

    Well, if you can dupe it every day then I would suggest running it all day in Safe Mode if you can.  If you can not duplicate in Safe Mode after a day (or whatever time frame it dies on you) then it is probably not your monitor going out (this is good).  This would leave other things to troubleshoot at that time (drivers, bad vid card, heat, etc.).
    Monday, April 28, 2008 5:21 PM
  • Finally I managed to find out what it is. This time when it happened it actually showed me the bluescreen and I could make out what the problem was, its a memory issue. I'm going to run Vistas memory diag tool and see what happens.
    Monday, April 28, 2008 6:28 PM
  • I'm going to guess your vid card memory is bad (ugh).


    Hopefully it is your mobo memory and not vid though.  If you have two or more sticks of memory for the mobo, just take all but one out and try to dupe with one stick at a time.  I had a laptop that memory went out on (not the vid memory though).  And trouble shooting by running it on one stick at a time worked well to find the bad stick of memory. 


    Good luck! :-)


    Monday, April 28, 2008 6:34 PM
  • Thanks for all your help, Dell support finally got back to me and I'll see what they say.
    Tuesday, April 29, 2008 2:40 PM

    is anyone still having this problem? my new(ish) laptop just started to do it yesterday...


    i have adobe 8.1.2? i think


    please help as this is frustrating

    Monday, May 05, 2008 10:17 AM

    I still get it, mines caused by "NMI: Parity Check / Memory Parity Error"... ie my mobo/graphics card/system memory.. dell are coming to replace them soon!
    Monday, May 05, 2008 7:19 PM
  • I hate Adobe, specially their UPDATES. I have uninstalled Adobe and using Foxit, much better, but i still having BSOD's.
    I can't figure out when i'm getting them, when i working it's doing fine, when i come back, i see that my PC was rebooted.
    Friday, May 23, 2008 1:37 AM

    All those who are encountering BSOD try uninstalling Windows Live messenger!

    problem will be solved.

    few days back i encountered it nearly 20 times in just few hours actually.

    today i got it nearly 5-6 times.


    so i uninstalled live messenger. it worked without any problem untill few minutes back when i started re-nstalling the messenger and during installation i got BSOD


    u all try it once and if it works we can solve problem for many users.



    All d best

    God Bless

    Thursday, June 12, 2008 2:43 AM
  • This does seem to be the fix:


    1. uninstall live messenger

    2. reboot

    3. apply all Vista updates via updater

    4. reboot

    5. re-install live messenger (if you want to)


    I'm speculating that this was some sort of driver conflict with hardware, the os, and live messenger or the problem would have been very wide spread.


    Thursday, June 12, 2008 12:48 PM
  • I have BSOD as well, and I've been looking for solutions and found a very useful page about BSOD... I think this will help me... at least as a good starting point...




    Tuesday, June 24, 2008 6:59 PM

    Within the past few days, I've gotten the BSOD whenever I try to start a graphical program (i.e. video games).  I have 64-bit Vista.  The error message is below.  Does anyone have any ideas?  Thanks!



    Problem signature:

    Problem Event Name: BlueScreen

    OS Version: 6.0.6001.

    Locale ID: 1033

    Additional information about the problem:

    BCCode: 50

    BCP1: FFFFF900C0149CE8

    BCP2: 0000000000000000

    BCP3: FFFFFA6002031309

    BCP4: 0000000000000007

    OS Version: 6_0_6001

    Service Pack: 1_0

    Product: 768_1

    Files that help describe the problem:




    Wednesday, June 25, 2008 2:03 AM
  • Can Anyone Please tell me whats wrong with my laptop its Dell 1525 vista business n , i get random BSOD 0c1 , 0c5, 0 c2 ,


    Shut down unexpectedly

    6/29/2008 12:58 AM

    Not Reported

    Problem signature
    Problem Event Name:    BlueScreen
    OS Version:    6.0.6000.
    Locale ID:    1033

    Files that help describe the problem (some files may no longer be available)

    Extra information about the problem
    BCCode:    c2
    BCP1:    00000007
    BCP2:    0000113D
    BCP3:    00000000
    BCP4:    BA1D9008
    OS Version:    6_0_6000
    Service Pack:    0_0
    Product:    256_1

    Saturday, June 28, 2008 7:33 PM
  • Hi fellows,


    Its been a while since i came on this forum. But i have been following the talk around. I could try helping you out with a few information if i can get in advance (else we may be chatting for a while).


    1) What is the mesage u get in the BSOD.

    2) What does it say in capitals on the top of the screen it may have an _ in between the words.

    3) What is the first set of numbers after the stop message in the technical information.

    4) Any file names mentioned on the screen.


    If you are thinking that the computer restarts and u are not abel to get the message then do this.


    1) shut down the computer.

    2) remove the power supply (both the power cord and the battery for laptops)

    3) press the power button to release excess power. Plug in the power cord.

    4) restart the computer and start taping on the F8 on the top row of the keyboard.

    5) using the arrow keys highlight the option of do not automaticaly restart the computer on shut down.

    6) Press enter


    Now if the computer shuts down because of the BSOD the computer will not restart on its own. Get all the details from this screen and then post it here and we could always find out some answers for you.



    Hope this helps.


    Just one more thing. If you could mention the system configuration it would give us almost all the information we need.

    Thursday, July 03, 2008 7:39 PM
  • I am Getting A BAD_POOL_CALLER    , BAD_POOL_CORRUPTED_MEMORY(I am not sure if this is what it exactly said )
    and 00000x02C i can't remember the numbers in the bracket
    Thursday, July 03, 2008 7:52 PM
  • Great to get the details. The basic reason you are getting this message is because BAD_POOL_CALLER is a stop error message that is caused because of problems with the memory management.


    Now to solve this if you have installed any new software or hardware remove it. Go to safe mode from F8 and then try to remove the software installed. Or you can do a system restore for the computer.


    You could also run something called as verifier which is a part of the OS and you can run this from start -> run in xp and start and start search in vista. just keep clicking next till you reach the end and then click finish. do not do any changes in between. once this is completed restart the computer.


    Hopefully you should not face any more problems.


    Please do provide a feed back if this was sucessfull for you.

    Thursday, July 03, 2008 8:09 PM
  •  macking104 wrote:

    I received BLUE SCREEN of death from a driver issue.  It disappeared before I could get info.

    I thought BSOD died with XP.

    MSFT: at least change color to yellow or red to be different...

    Saturday, July 05, 2008 5:31 AM
  • Dear Sir,

    I have same problem with my TOSHIBA LAPTOP A200-24A.

    Please mail me if you have solution for the problem.

    Thanks & Best regards



    Saturday, July 05, 2008 1:02 PM
  • Please send me if you have got the soloution as i have also the same problem with my Toshiba laptop.



    Saturday, July 05, 2008 1:19 PM
  • Hi Smile

    I got my Toshiba satellite last year for my birthday and have had nothing but trouble with live messenger since I got it, to the point where I've had to eave it off line all the time so people cant try to contact me. It hasn't mattered because it always stops responding after a little while anyway even though I'm not actively using it. Even hotmail has been a problem!

    I've just uninstalled those as someone suggested so hopefully that will help.

    More recently I installed SP1 and my programs started randomly closing, no warning or error message they just closed, again it asked if I wanted to search for a solution online bt that has never worked even once.

    Then yesterday I started getitng blue screens.

    The only changes I'd made before were installnig new RAM, I installed 2GB because on 1GB it used to get so hot the air blown out would burn me and it even smelt like it was burning glue. It's not getting nearly as hot since upgrading the RAM.

    The following day I installed SP1 and that's when all the real problems seemed to start.

    Also use AVG.

    Almost everyone who's posted a fix has mentioned one of these problems so does anyone have any idea which is going to be most likely to be the problem? I really have no idea where to start Sad

    I've had two BSODs today, so far, although not had one for half hour. The last one I had only just restarted after doing a memory check and hadn't even touched anything since it had booted into my desktop.

    Sorry for typing so much on my first visit here :/
    Sunday, July 06, 2008 4:02 PM
  • I forgot to mention!

    When I installed SP1 my sound icon and a couple of other buttons disappeared from my tool bar! I had some sounds muted at the time and now cant get them back because windows defender wont classify the volumecontrol.exe! It also seems to be blocking it's own botton now!

    Will uninstalling SP1 cause me even more issues thatn I'm already having?

    I feel like I'm living in Lost & Confused :/
    Sunday, July 06, 2008 4:09 PM
  •  Any1 know how to unistall adobe reader 8.0 succesfully, when i try to unistall it by add and remove, the blue screen pop up...
    Tuesday, July 08, 2008 12:51 AM

    Hey Wizwoz, the best option right now is to go ahead and remove the SP1 from the comp. To do this go to safe mode and then remove it. I believe the sp1 did not install properly on your computer. And the next time you get the bsod try to get the information on it and post it here which will give us more information.
    Saturday, July 12, 2008 2:23 AM

    Try going to safe mode to remove the adobe from the comp. Also try to note down the bsod message and post it here which will give us more info.
    Saturday, July 12, 2008 2:25 AM

    Hello Guys,

    I bought new Dell inspiron I1420 with vista basic.

    It suddenly shown blue screen error and restarted, The log says event name is blue screen. I could read last line on blue screen before it started that read "Memory dumping". After that its fine and I am using for last two days wthout problem.

    Whats your Idea? Should I contact Dell to check the problem or let it go if it doesn't appear again......

    I was running Adobe 9.0 at that time but still I am using it without problem....

    vinod kumar  

    Saturday, July 12, 2008 6:25 PM
  • U can leave it as it is. If it happens again the best option is to get help on the forums and other places. calling dell will not help you as they have no idea.

    Monday, July 21, 2008 4:15 AM
  • I could really use some help.  My computer has become unusable because of the constant crashing and blue screens.  I have gotten several different error reports.  Sometimes it happens during startup, other times after a few minutes of use, other times not for close to an hour of use.  Any help would be appreciated.

    I am running an Intel Core 2 6300 @ 1.86 GHz with 4gb DDR2 OCZ memory. My motherboard is a Gigabyte P965-DS3.
    I am using Vista 64-bit with SP1.

    Here are the 4 different blue screens I have seen...
    Stop: 0x0000001E
    Stop: 0x0000001E
    Stop: 0x0000003B
    Stop: 0x0000003D

    I uninstalled Adobe Acrobat Reader from the windows uninstaller and Windows Live Messenger was never installed.

    Please, any help would be greatly appreciated. If you need any more information let me know. Thanks.
    Friday, July 25, 2008 12:13 AM
  • I have gotten 2 of these in the last week. They just started and I have had my HP Pavilion dv6449us Notebook PC for about a year now.


    It restarted before I could get all of the information but it was the Blue Stop Screen with 0x0000007e. I don't know what will fix it. Any ideas?

    Wednesday, July 30, 2008 8:57 PM

    Hey  slikazsilk13,


    The BSOD that you are getting is because the operating system is not installed properly. Did you try to install the os on your own. If the os came pre installed get in touch with the manufacturer and get the os reinstalled. If you have done the reinstall then clean out the os and reinstall it. The file names mentioned are critical files for the os.


    Just for information that all the BSOD's are not caused by adobe and win live. cause i also have a vista computer 32 bit with adobe and win live installed and so far it has been 6 months and i have not had a BSOD come on my computer.




    Ps: you can also check the link for more info regarding the bsod you have got.

    Sunday, August 10, 2008 12:59 AM
  • hi
    i have also experienced the BSOD  and have restored system settings to factory defaults, reinstalling windows (vista home premium64 bit), i have tried formatting both of my hard drives but still get the same thing. i have read that by cleaning up the windows registry it can sort this problem out. is it true? and what software is best at this?
    i read this post and well when it happened to me again (BSOD), i took down this info. i havent read any further into the thread but here is my error msg:


    *** STOP: 0X0000003B (0X00000000C0000005, 0XFFFFFA600290DAA2, OXFFFFFA6003AB5090, 0X0000000000000000)

    *** dxgkrnl.sys - Address FFFFFA600290DAA2 base at FFFFFA6002858000, DateStamp 479193e6"

    thats the msg word for word. can ne1 help with it? any help would be truly appreciated.

    thank you regards
    Tuesday, August 12, 2008 7:33 AM
  • I had the same problem with the BlueScreen with my Toshiba Satellite A200 Laptop every time I pressed the FN button. Eventually I realized it was Commodo's Firewall fault...
    Saturday, August 30, 2008 8:16 AM
  • my vista gte a bsod every 10 min the reaport says



    Shut down unexpectedly

    9/19/2008 8:11 AM

    Not Reported

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.
    Locale ID: 1033

    Files that help describe the problem

    Extra information about the problem
    BCCode: 1000007e
    BCP1: C0000005
    BCP2: 818526B7
    BCP3: 8815FBDC
    BCP4: 8815F8D8
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1

    Friday, September 19, 2008 5:43 AM
  • I have a new Dell Latitude D830 and I'm getting the same errors....I'm running Vista Business SP1, I've also reloaded my PC....same thing. Help Please!!!

    Wednesday, October 08, 2008 1:38 PM
  • Microsoft sucks. Apple for me next time. I just bought a desktop and was stupid enough to buy Vista 64 with it. Now I'm getting BSOD intermittently, no pattern, no discernable reason or activity taht makes it happen (even just letting it sit there I get it). my report says

    Problem signature

    Problem Event Name: BlueScreen

    OS Version: 6.0.6001.

    Locale ID: 1033

    Files that help describe the problem (some files may no longer be available)




    View a temporary copy of these files

    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem

    BCCode: a

    BCP1: FFFFFA000330C850

    BCP2: 0000000000000002

    BCP3: 0000000000000000

    BCP4: FFFFF80001EF96EF

    OS Version: 6_0_6001

    Service Pack: 1_0

    Product: 768_1

    Server information: 62ec7830-1d21-4e9a-ab57-04b24d3ed64b


    Wednesday, October 15, 2008 5:26 PM

    lol.  I must speak up on this.  People tend to bang around MS way to much.  I've done it too, but come on...

    Apple gets error's too.  MS has historically received more error's and that is part of their success.  Follow this logic: MS allowed their operating system to be available with all kinds of different hardware.  Conversly, Apple had restricted their hardware use.  Thus, MS was more widely attractive and took off fast and deep into the market.


    It's like having a corvette, but then putting mud tread tires on it and expecting to have performance at 100mph.  MS allows you to put the tires on, and Apple does not.  Since Apple does not, you will not even have the problem.


    Want MS without blue screen?  Go 64bit where you must comply to their Hardware Compatibility List and say good by to versitility that you are used to with plug and play any off the shelf hardware or software. more blue screens.


    All this being said, if Apple were cheaper I too would drive Apple.  My first system TI/99...sweet.  Apple II/e. Mac.  PowerBook Mac.  Then, Apple and I had to part ways with their PowerPC which rocked but was twice as much as a PC.  I've been PC ever since because of the cost factor.  P. S. Apples can run Vista on top of the Apple operating system :-) So you can have the best of both worlds for $$$.


    If you are very specific to what you need a computer for and an Apple does it, then you should get an Apple as I've found them always very user friendly and stable.  Otherwise, Vista is the best MS OS they have ever produced for the end user...just have to run it with the right hardware and enough resources.



    To your problem:  What changed?  It was running fine for a while.  What changed and that is probably your answer.  Have you tried to restore back to an earlier point?  Have you msconfig and stopped all start up items?  Have you booted to VGA and tried to get the blue screen?

    Wednesday, October 15, 2008 5:44 PM

    Here is the message I get when the computer re-starts:

    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.0.6001.
      Locale ID: 1033

    Additional information about the problem:
      BCCode: f4
      BCP1: 00000003
      BCP2: 885804A8
      BCP3: 885805F4
      BCP4: 81A5D430
      OS Version: 6_0_6001
      Service Pack: 1_0
      Product: 768_1

    Files that help describe the problem:

    Read our privacy statement:


    At the blue screen I get this info:

    0x000000f4 (0x00000003, 0x860fea80, 0x860febcc, 0x81a4a430)


    I have tried many different solutions and 3 different registry programs and nothing has helped!!  Please someone tell me how to stop this.

    Monday, November 10, 2008 5:01 AM
  •  kunzang26 wrote:

    I have also a problem with BlueScreen with my Sony VGN FZ140E laptop.

    it comes often.

    Could anyone help me about the cause?

    the message given is:


    Problem signature:

      Problem Event Name:                        BlueScreen

      OS Version:                                          6.0.6000.

      Locale ID:                                             1033


    Additional information about the problem:

      BCCode:                                               a

      BCP1:                                                    00000064

      BCP2:                                                    00000002

      BCP3:                                                    00000001

      BCP4:                                                    81FA4DAE

      OS Version:                                          6_0_6000

      Service Pack:                                       0_0

      Product:                                               768_1



    Monday, November 10, 2008 8:42 AM
  • The same problems happened to me numerous times.  Sometimes I didn't even have to do anything to have the system suddenly turned into blue screen.  I have read through all the replies in this thread and I have yet the answer to my recurring problem. I don't have this sort of problems with XP though.  I really hope that Microsoft will fix this bug soon.  I don't think the users are willing to go through the blue screen error keep recurring everytime.  I am one of the technical support in my organisation and we have acquired quite a number of computers with Vista installed as the OS.  What do I tell my users?
    Thursday, November 13, 2008 2:16 AM
  • Here's some help for the dreaded BSOD for PC users - after much analysis, these adjustments worked for me.

    1) RAM: Make sure your USB subsystem isn't using SHADOW RAM. (BIOS setting) In most cases you don't want Shadow Ram anyway.

    2) AERO:  DISABLE forever the "Vista Aero" feature. It is the handiwork of the Devil and should be sent back to him.

    3) Despite what MS says, the problem usually isn't device drivers. I have loaded and re-loaded them all dozens of times in an effort to trouble-shoot Vista BSODs.  The only things that worked are listed above. (Even if it were incompatible device drivers, doesn't MS certify them after extensive testing? What good is an expensive operating system that is incompatable with common device drivers? And how can BSOD's be explained when they frequently occur with Microsoft's own applications?)

    Optional Commentary - read if you have time or care to.

    Aero is a useless, silly, play-pretty gimmick designed to appear to be a new and important and usefull feature thereby justifying the cost of Vista, but is in reality the work of the Devil's own coders working under exclusive contract to Microsoft.  Almost without fail, It  causes  vomit-provoking crashes  at the worst possible moment, usually in Word or Excel, and sometimes in Outlook, or other applications.

    If you listen closely you can hear the distant echo of Satan's hideous, metalic laughter every time the BSOD appears.

    Long ago BSOD should have been relegated to the archive of history's bad memories, but like the '57 Edsel, Microsoft can't seem to let this one go. I wonder if Bill Gate's whole house shuts down every time the BSOD appears with Vista like it did with Windows '95? Maybe if Melinda made him sleep on the couch every time she got a BSOD while fixing cucumber sandwiches in the kitchen it would finally be fixed once and for all. Are you listening Melinda? Can you help us??

    Microsoft needs to please just make an operating system that just works, like a '60 VW bug. Rock-solid and reliable. No cutsie or flashy stuff, just good basic programming focused on hard-core reliability and stability. XP was much more user friendly and condusive to actually doing work without the cardiac-arresting experience of freezes or BSOD's.

    Vista is a neon mess, so unnecessarily  confusing and incredibly incomprehensible, even to pretty skilled users. And of course we have the  the BSODs which MS blames on device drivers instead of looking internally.

    Sorry Microsoft, these are just the facts. I only use PC's and MS products, so consider my "Dutch Uncle" comments to be a little "tough love." Hopefully MS will make the next operating system iteration one which is user-friendly and reliable.

    I don't mind paying for MS  products, but I expect reliability, especially when I am in the midst of a critical project. No more freezes or BSODs. You have had enough time to build a good product.  Projectile vomiting every time a BSOD pops up on the screen is not a good habit for your customers to develop, it is especially hard on monitors and keyboards and the sanity of users.
    Friday, November 28, 2008 6:58 PM
  • I deleted adobe viewer, no change. I changed all of the power shutdown options off regarding sleep mode to never . I then uninstalled ZONE alarm. I now get faster boot ups and the computer shuts down fairly quickly. I think Zone alarm was the culprit for me.

    Have not had a blue screen for three days, when I used to get one almost everytime I tried shutting down, if it would let me shutdown at all from the menu bar.
    Monday, December 01, 2008 12:00 AM
  • I use System Optimizer suite.
    System Optimizer suite
    It helps me to prevent my Vista from Blue Screen. Of cause if use it on a regular basis.

    wayang tong
    • Edited by wayangtong Tuesday, December 23, 2008 6:45 AM wrong code
    Tuesday, December 23, 2008 6:42 AM
  • HELP!!!!
    i just have a 2 month old laptop: Sony VGN-TZ33B and suddenly one day i had an BSOD!!!!
    here is the code error:

    i searched microsoft and it said something about a FAt error. it happened after i inserted my 8GB USB with readyboost enabled. is it corrupted? is that why?

    fortunaetly my second laptop, a A200 toshiba got reformated 2 times and i have an home basic and home preimum OEM disks fro msony and toshiba.

    what should i do? please help!!!!!!!!!
    will it happen again?

    please reply its a very expensive laptop ($3000 AUD / Australian )

    thank you.

    WINDOWS VISTA HOME BASIC (by default when u buy it its business but i choose basic. is the business more stable?

    Saturday, January 31, 2009 6:27 AM
  • heres the crash info


    ***STOP: 0x0000007E (0xC0000005, 0x82229AE8, 0x8074A20, 0x9074871C)

    i hope that helps im not sure if its the right code for the problem
    Saturday, April 25, 2009 2:54 PM
  • Hi everyone!

    I too have been getting BSOD's lately. The funny thing about my Vista Ultimate 64-bit is that the I only get the blue screens on one of the two accounts I have on my pc. Naturally it's the account with all the programs and games installed.

    The error I get is RDR_FILE_SYSTEM with a stop code: "STOP: 0x00000027" and the blue screen on the original account comes pretty much within the first couple of minutes the system is up'n running. I've already tried removing all the updates and installations of late as well as all Adobe software.

    I'm totally at loss here... Google says it might be a faulty memory module. Why would the system work with one account and not the other if it were a HW fault? I'd imagine a broken memory dimm would hurt the system on both accounts. Memory Diagnostics says everything's cool.

    Also I've ran Ad-Aware and F-Secure scans on the whole system with zero evil results.

    I'd really hate to reinstall the whole system again. I was hoping Vista would rid me of that work... Of course deleting the problematic profile or account is always possible too if all else fails.. 
    Monday, May 04, 2009 8:28 PM
  • I also got the same BSOD but when i mine happened it was while I was playing Team Fortress 2.  It would dump my video card drivers (NVIDIA 8500 gt 512mb)  and said it recovered them but it did not.  I have been playing this game for awhile now.  I did a reformat and pulled my steam files from the windows.old file that it creates.  I started playing starcraft and had no problem.  But once i got into the main screen of TF2 and tried connecting to a server it went down again.  BUt when I restart my comp it shows goes through setup and shows my motherboard info and stuff.  After it goes through that it goes right to the blue BSOD and i dont even get a chance to log in.  Than it restarts its self and goes to the possible options of loading its self.  If i go to load windwos normally it goes right to the BSOD and restarts its self.  I can go into Safe Mode and try doing a windows restore point but it goes through same process of BSOD.  So any help would be greatly appreciated!!!

        A problem with your video hardware caused windows to stop working correctly.

    Problem Signature:
       Problem event:    LiveKernelEvent
       OS Version:         6.0.6001.
       Locale ID:            1033

    Files that help descibe the problem:

    Extra information about the problem
       BCCode:    117
       BCP1:        FFFFFA800556C010
       BCP2:        FFFFFA60026ED140
       BCP3:        00000000000000
       BCP4:        00000000000000
       OS Version:   6_0_6001
       Service Pack:   1_0
       Product:     768_1

    Monday, July 27, 2009 5:06 PM
  • Hi guys I wanted to post on some sites since I recently also got a bluescreen on Windows Vista and the same solution has worked for me everytime: A Virus Scan.
    The following programs are free: Ewido Suite (Registry), Spybot Search and Destroy (Popups/Malware).

    Out of five times that I have had a bluescreen over fifteen years or so, and countless headaches, running a virus scan has fixed and saved my computer four times.
    4/5 is not bad, make sure you guys run these virus software in safemode before you swap out your hardware.  The most recent bluescreen on my new laptop was 
    from a refurbished laptop. I have not used it at all and it bluescreens on me all the time. Registry scan and voila, fixed.

    What you should do, and hopefully it works for you as well, is make sure to have these two programs on your computer, or any free equivalent at all times. You need to have them on your harddisk beforehand because usually you cant access the internet when you get issues like this.  

    Ewido Suite - Registry (most common solution -  free virus software off the net - put this on your computer beforehand and run registry scanner)
    Spybot Search&Destroy - Malware/Popups (usually does not solve blue screen but finds and eliminates a bajillion other adware and spyware, usually 40 hits for me when I use it.  -   This usually catches programs that slow down my computer, but does not fix registry issues - Totally Free)

    If you get "BSOD" log in in safemode and find a way to jack ewido suite or spybot onto your machine without using the internet.  Run them both. If it doesn't work,
    try another REGISTRY scanner that is free off the net, but beware that these programs fairly often bring a trojan with them that will jack your computer again: it's approximately 50% of that first page on google that will put spamware on your comp. 

    BSOD --> Registry Scan with Ewido Suite or comparable ---> Done.

    Try to get those updates, before this happens to you, from the internet so that when you get jacked you just log in and instantly fix it.

    Tuesday, January 19, 2010 12:27 AM
  • i think you should check your registry

    maybe there is a problem

    you can do an online scan

    Wednesday, July 21, 2010 7:50 AM