Application Hang (1002 / 2484)


  • I keep getting the following  Error Events Showing on my PC after Sleep: -

    Source = Apps
    Event ID = 2484

    Package microsoft.windowscommunicationsapps_16.4.4396.1016_x64__8wekyb3d8bbwe was terminated because it took too long to suspend.

    Source = Application Hang
    Event ID = 1002

    The program wwahost.exe version 6.2.9200.16420 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
     Process ID: 10c0
     Start Time: 01cdd33d56168799
     Termination Time: 4294967295
     Application Path: C:\Windows\system32\wwahost.exe
     Report Id: a20a0cb7-3f30-11e2-be72-20cf305c4e14
     Faulting package full name: microsoft.windowscommunicationsapps_16.4.4396.1016_x64__8wekyb3d8bbwe
     Faulting package-relative application ID: Microsoft.WindowsLive.Mail

    Now what this dose is stops me loading Mail and Desktop IE for a few minuets, once it has stopped messing around It loads and runs ok?

    any idea on how to stop this error?

    Technical Beta Tester || Matthew John Earley BSc (hons) ||

    • Edited by o0MattE0o Wednesday, December 05, 2012 11:28 PM Clean Up
    Wednesday, December 05, 2012 11:23 PM


All replies

  • The process that hosts and executes a Windows Store app using JavaScript is called WWAHost.exe. It is closed when Windows go to sleep.

    Method 1:|
    I would suggest you to run the Windows 8 Apps Troubleshooter and check the issue status.

    Method 2:
    Open command prompt with Admin, type sfc /scannow

    Niki Han
    TechNet Community Support

    Friday, December 07, 2012 8:24 AM
  • I have already done Method 2 which has helped but I will try Method 1 tonight


    Technical Beta Tester || Matthew John Earley BSc (hons) ||

    Friday, December 07, 2012 9:12 AM
  • Still getting slow load times due to windowscommunicationsapps but im going to reinstall soon as I am getting some new SSD drives :D

    Technical Beta Tester || Matthew John Earley BSc (hons) ||

    Wednesday, December 19, 2012 3:13 PM
  • I have exactly the same problem on Windows 10. My application is build by cordova.
    When minimizing the app, it closes after 15 seconds.
    Method 2 didn't help.

    Monday, January 18, 2016 4:10 PM
  • I am also a tester,

    I work with Evaluationscopy 14986.rs_prelease.16202_1928

    I havea also two SSD in my Notebook ( Samsung Pro 850 )

    I have 8 GB RAM and get the same issue. 

    First Ist did the Methode 2 ( sfc /scannow ) and as 2nd I started the app-diagnostic, but nothing helps

    Thursday, February 02, 2017 4:17 AM