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"Your PC ran into a problem and need to restart" RRS feed

  • General discussion

  • I have windows 8 wich is upgraded from windows 7.

    The windows is 64 bit.

    I must say that before my pc got restarted today I had few days now the screen is flickering from time to time.

    The internet explorer sometimes on websites get crash or restarted automatic and back to the same site it was on.

    My video card when im playing battlefield bad company 2 after 10-30 minutes get working very hard and make some noise. Im not sure if the video card get too hot but the problems happened when I wasn't playing.

    I wasn't near the pc when he restarted just came and saw that windows went up and whne I went in I saw this error message.

    My video card is NVidia gtx 880

    And I have 6gb memory ram.

    I used both memtest and the windows memory tool when I had windows 7 about a week ago and it didn't find any memory problems.

    Im not sure where the problem is if the memories or the video card or maybe something else. But the problems aren't from today I had some problems also on windows 7.

    I just uploaded the only file I have in the window\minidump directory. Rar it and uploaded to my skydrive: https://skydrive.live.com/redir?resid=3B8A7D9F66FF985B!204&authkey=!ANStKk4PzJtW-Vg

    Maybe someone can take a look on it and find where and what is the problem ?

    Thanks.


    danieli

    Saturday, February 2, 2013 9:52 PM

All replies

  •  
    I may upgrade to a higher version O/S from a lower version. Like upgrade
    from Win 7 Home to Ultimate. But upgrading from 7 to 8 could cause
    problems. I have encountered such problems in the past, when doing what
    you have done.
     
    So, I always delete the partitions on the HDD, boot of the DVD (you can
    do this boot of the upgrade DVD) and install the O/S from scratch and
    not upgrade over the top of Win 7.
     
    Sunday, February 3, 2013 12:22 AM
  •  
    I may upgrade to a higher version O/S from a lower version. Like upgrade
    from Win 7 Home to Ultimate. But upgrading from 7 to 8 could cause
    problems. I have encountered such problems in the past, when doing what
    you have done.
     
    So, I always delete the partitions on the HDD, boot of the DVD (you can
    do this boot of the upgrade DVD) and install the O/S from scratch and
    not upgrade over the top of Win 7.
     

    I see . I got in the email the windows 8 dvd im not sure if it's the full windows 8 or just the dvd with the upgrade.

    But what you are saying is to delete the partition of the o/s on c:\ and then make a new clean installation from the dvd of windows 8 right ?


    danieli

    Sunday, February 3, 2013 1:10 AM
  •  
    I may upgrade to a higher version O/S from a lower version. Like upgrade
    from Win 7 Home to Ultimate. But upgrading from 7 to 8 could cause
    problems. I have encountered such problems in the past, when doing what
    you have done.
     
    So, I always delete the partitions on the HDD, boot of the DVD (you can
    do this boot of the upgrade DVD) and install the O/S from scratch and
    not upgrade over the top of Win 7.
     

    The question is if there any chance that I have a damaged hardware ? And how can I make sure if there ir there isn't ? I thought this file should give me a clue if I have a physical damaged hardware or not.

    danieli

    Sunday, February 3, 2013 1:51 AM
  • Again I see that I have here 4 replies but in fact I see only 3. A bug in the forums ?

    danieli

    Sunday, February 3, 2013 1:54 AM
  • Now I see 5 replies and with this one it will be 6 but im missing one reply can't see it.

    So  I see like I have 6 replies but in fact inside I see only 5 replies. 4 by me and one by darnold924

    Where another reply by someone is missing ?


    danieli

    Sunday, February 3, 2013 1:56 AM
  • On 2/2/2013 8:10 PM, chocolade wrote:
    >     I may upgrade to a higher version O/S from a lower version. Like
    >     upgrade
    >     from Win 7 Home to Ultimate. But upgrading from 7 to 8 could cause
    >     problems. I have encountered such problems in the past, when doing what
    >     you have done.
    >     So, I always delete the partitions on the HDD, boot of the DVD (you can
    >     do this boot of the upgrade DVD) and install the O/S from scratch and
    >     not upgrade over the top of Win 7.
    >
    > I see . I got in the email the windows 8 dvd im not sure if it's the
    > full windows 8 or just the dvd with the upgrade.
    >
    > But what you are saying is to delete the partition of the o/s on c:\ and
    > then make a new clean installation from the dvd of windows 8 right ?
     I know that's what I did was boot off the Win 7 Ultimate upgrade DVD
    when I deleted Win 7 off the HDD by deleting the partition. I know you
    can boot off the Win 8 DVD pro version and do a clean install. The way
    you would tell if your version of the O/S install dvd can boot is go to
    the BIOS and switch the boot order. Then stick the dvd in the trey and
    boot. You can always kill it before you proceed. But I would venture to
    guess that you can boot off the dvd upgrade version and install the full
    version of the O/S.
     
    Sunday, February 3, 2013 2:07 AM
  • On 2/2/2013 8:51 PM, chocolade wrote:
    >     I may upgrade to a higher version O/S from a lower version. Like
    >     upgrade
    >     from Win 7 Home to Ultimate. But upgrading from 7 to 8 could cause
    >     problems. I have encountered such problems in the past, when doing what
    >     you have done.
    >     So, I always delete the partitions on the HDD, boot of the DVD (you can
    >     do this boot of the upgrade DVD) and install the O/S from scratch and
    >     not upgrade over the top of Win 7.
    >
    >
    > The question is if there any chance that I have a damaged hardware ? And
    > how can I make sure if there ir there isn't ? I thought this file should
    > give me a clue if I have a physical damaged hardware or not.
     
    I doubt that you have a hardware problem. It's more like an O/S problem.
    Have you tried doing an O/S repair? Also to fix the problem with the
    existing O/S, you can try to upgrade over the top with the O/S upgrade
    dvd to see if that fixes your problem. I would try that first before
    doing a delete the partition and doing a clean install.
     
     
    Sunday, February 3, 2013 2:13 AM
  • I have seen this problem many times over several years, it is usually  caused by nothing more than dirt accumulated inside the PC. You will see lots of dust and debris around fan vents when a PC needs cleaning. Have your PC thoroughly cleaned first then try  again. But make certain to check cooling fans around the video card and CPU area. It is there that rapid heating can cause overheat problems, and so cause your PC to reboot or just hang up.

    It may not be a software problem. So it is a good plan to check it out first.
    Sunday, February 3, 2013 5:03 AM
  • *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arguments:
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    	DISPATCH_LEVEL or above. The offending component can usually be
    	identified with a stack trace.
    Arg2: 0000000000000784, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    DPC_TIMEOUT_TYPE:  DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  0x133
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  d
    
    LAST_CONTROL_TRANSFER:  from fffff8005ba4219b to fffff8005b8e9340
    
    STACK_TEXT:  
    nt!KeBugCheckEx
    nt! ?? ::FNODOBFM::`string'
    nt!KeUpdateRunTime
    nt!KeUpdateTime
    hal!HalpTimerClockInterrupt
    nt!KiInterruptDispatchNoLockNoEtw
    nvlddmkm
    0x0
    nvlddmkm
    0x0
    
    
    
    IMAGE_NAME:  nvlddmkm.sys
    
    FAILURE_BUCKET_ID:  0x133_ISR_nvlddmkm+df861
    
       
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue Oct 02 20:21:13 2012



    the nvidia driver seams to be the cause. Update the driver:

    http://www.nvidia.com/Download/Find.aspx?lang=en-us


    "A programmer is just a tool which converts caffeine into code"

    Sunday, February 3, 2013 6:57 AM
    Answerer
  • *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arguments:
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    	DISPATCH_LEVEL or above. The offending component can usually be
    	identified with a stack trace.
    Arg2: 0000000000000784, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    DPC_TIMEOUT_TYPE:  DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  0x133
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  d
    
    LAST_CONTROL_TRANSFER:  from fffff8005ba4219b to fffff8005b8e9340
    
    STACK_TEXT:  
    nt!KeBugCheckEx
    nt! ?? ::FNODOBFM::`string'
    nt!KeUpdateRunTime
    nt!KeUpdateTime
    hal!HalpTimerClockInterrupt
    nt!KiInterruptDispatchNoLockNoEtw
    nvlddmkm
    0x0
    nvlddmkm
    0x0
    
    
    
    IMAGE_NAME:  nvlddmkm.sys
    
    FAILURE_BUCKET_ID:  0x133_ISR_nvlddmkm+df861
    
       
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue Oct 02 20:21:13 2012



    the nvidia driver seams to be the cause. Update the driver:

    http://www.nvidia.com/Download/Find.aspx?lang=en-us


    "A programmer is just a tool which converts caffeine into code"

    Do you think the problem is only the driver of the video card or could it be something physical with the video card ?


    danieli

    Sunday, February 3, 2013 4:18 PM
  • try a new driver. Win8 is new and drivers must be updated to fully support it.

    "A programmer is just a tool which converts caffeine into code"

    Sunday, February 3, 2013 8:33 PM
    Answerer