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Network Security Key Mismatch RRS feed

  • Question

  • When trying to connect to is-wireless network I get Network Security Key Mismatch, I can however connect via wifi hotspots and home wifi, just not is-wireless which is my work wifi.
    Monday, June 22, 2015 1:20 PM

Answers

  • Please check with the network admin if required setting are properly configured on your system.

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Monday, June 22, 2015 10:48 PM
    Answerer
  • Hi,

    If the motherboard/adapter was replaced and you retained the same Windows image, remove your wireless settings.  Also, log into the router with a hard-line and remove any entries that contain your computer’s IP address or MAC address (DHCP tried to issue the same address to the same MAC when possible).  Once you have done that, try to reset up your wireless connection again. Try ipconfig /release in command prompt then check.

    If this problem still persists, try following arnavsharma’s suggestion see if there is required security setting for this wifi connection such like certificate or encryption mothed.

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, June 26, 2015 1:59 AM

All replies

  • Please check with the network admin if required setting are properly configured on your system.

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Monday, June 22, 2015 10:48 PM
    Answerer
  • Hi,

    If the motherboard/adapter was replaced and you retained the same Windows image, remove your wireless settings.  Also, log into the router with a hard-line and remove any entries that contain your computer’s IP address or MAC address (DHCP tried to issue the same address to the same MAC when possible).  Once you have done that, try to reset up your wireless connection again. Try ipconfig /release in command prompt then check.

    If this problem still persists, try following arnavsharma’s suggestion see if there is required security setting for this wifi connection such like certificate or encryption mothed.

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, June 26, 2015 1:59 AM