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Search causes Restart Shell Faulting application explorer.exe, version 6.0.3790.3959, faulting module unknown, version 0.0.0.0, RRS feed

  • Question

  •  

    Hello

     

    Every Time I try to use Windows Search (few new installed servers in march 2008) it causes problem. It do not work and restart shell.

     

    Three messages in event log appears

     

    From Application Error

     

    Faulting application explorer.exe, version 6.0.3790.3959, faulting module unknown, version 0.0.0.0, fault address 0x00000000.

     

    From Dr Watson

     

    The application, C:\WINDOWS\Explorer.EXE, generated an application error The error occurred on 04/09/2008 @ 14:35:43.261 The exception generated was c0000005 at address 00000000 (<nosymbols>)

     

    And From Winlogon

     


    The shell stopped unexpectedly and Explorer.exe was restarted.

     

     

    What it happened? How to resolve? I installed Windows 2003 Server SE SP2 (Machine IBM XSERIES_3950 M2) and get all Updates From Windows Update. No more no less.

     

    Marek

     

     

    Wednesday, April 9, 2008 1:05 PM

All replies

  • I am experiencing the same issues with my 2003 SP2 machines.  2003 SP1 appears unaffected.  Server hardware is all HP DL range.  Looking into it now...

    Faulting application explorer.exe, version 6.0.3790.3959, faulting module unknown, version 0.0.0.0, fault address 0x00000000

    Update:

    Servers were all running McAfee VirusScan Enterprise 8.0i.  I found upgrading to 8.5i fixed the crashing issue.  Hope this helps.

    Wednesday, April 30, 2008 1:24 PM