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microsoft error 0x80070241

    Question

  • Upgrading from Windows Vista Ultimate (32 bit) to Windows 7 Ultimate (32 bit) dual boot.

    As soon as 100% of the installation files are downloaded, I get an error message 0x80070241 (Installation halts, just before files start expanding).

    I tried both, installing from DVD or from hard disk.  Everything else looks OK/normal.

    THE FULL ERROR MESSAGE:
    "Windows cannot copy files required for installation. The files may be corrupt or missing.
    Make sure all files required for installation are available, and restart the installation. Error code: 0x80070241"

    Wednesday, November 18, 2009 1:43 PM

Answers

All replies

  • have your disc replace perhaps xD

    I am not a geek. ----------------------- An Inexperienced Computer BUM
    Wednesday, November 18, 2009 4:56 PM
  • Hi,

    Did you use the update advisor or perform a fresh install of Win7 on another partition?
    Could you tell us the exact symptoms, which part during the installation trigger the error? You can point out the similar stage from the following website though it shows the installation of Windows Vista.

    http://www.techtalkz.com/windows-7/514412-windows-7-installation-guide-tutorial.html

    Usually either a bad burn/iso download or a communication problem with your machines dvd drive/memeory/hard drive.

    It could be a known issue using SATA-connected DVD drives. If you can connect an IDE drive (not likely on a notebook), or a USB-based device, try it. Refer to http://social.technet.microsoft.com/Forums/en-US/w7itproinstall/thread/342df752-f646-44d6-b510-03208c652027

    And especially the following announcement from Microsoft:

    http://social.technet.microsoft.com/forums/en-US/itprovistasetup/thread/380d7308-64c8-471f-a9ff-52901f840f17/

    It is suggested to try the following solutions:

    a. If it is a downloaded ISO, try download it again, or find someone whose worked.
    b. Using a different DVD drive
    c. You can perform custom install to hard drive without any installation history before and an external storage device is recommended. All programs will need to be reinstalled.
    d. Update the chipset driver.
    e. Check do not upgrade software during the installation if it reach that stage.

    If possilbe, you can share either the following log file to help dig deeper. Then drop it on a public share on http://skydrive.live.com and post the link here.

    C:\$WINDOWS.~BT\Sources\Panther\setupact.log
    C:\$WINDOWS.~BT\Sources\Panther\setupact.log

    • Marked as answer by Vivian Xing Wednesday, November 25, 2009 8:05 AM
    Thursday, November 19, 2009 9:24 AM
  • http://cid-b90e7283254f4353.skydrive.live.com/browse.aspx/Panther?link=1

    Link to my log of setupact.log

    Perhaps someone can read it. I had partitioned the main drive C:\Vista D:\ empty about 45 GB. Trying to install the Trial Win 7 on D:\

    Any help useful will reburn a new download

    Chas
    Tuesday, December 15, 2009 8:20 PM
  • Hi Winfield,

    It appears that the istall.wim file on the disk is corrupt. There is no way to fix that. It is a large compressed file. I suggest redownloading another copy of ISO and burn it at a lower speed.

    2009-12-15 11:38:57, Error      [0x0606cc] IBS    CCopyQueuePath::Copy: Failed to copy [E:\Sources\install.wim] to [D:\$WINDOWS.~LS\Sources\InstallImage]; hr = 0x80070241[gle=0x00000241]

    2009-12-15 11:38:57, Error      [0x0606ed] IBS    Callback_CopySetupFiles:An error occurred while copying Setup files. Error code is [0x80070241][gle=0x00000241]
    2009-12-15 11:38:57, Info                  IBSLIB PublishCriticalError: Publishing critical error message [Windows cannot copy files required for installation. The files may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070241]

    Hth,

    slimzky

    Wednesday, December 16, 2009 12:39 PM