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Problem Event Name: startuprepairv2 RRS feed

  • Question

  • my girlfriend turned her laptop off and now when she turns it on it goes to a screen that reads:

    Problem Event Name: startuprepairv2
    Problem Signature 1: auto fail over
    Problem Signature 2: 6.0.6000.16386.6.0.6001.18000
    Problem Signature 3: 5
    Problem Signature 4: 1835036
    Problem Signature 5: corrupt registry
    Problem Signature 6: corrupt registry
    Problem Signature 7: 2
    Problem Signature 8: 3
    Problem Signature 9: rollback registry
    Problem Signature 10: 0
    OS version: 6.0.6000.2.0.0.256.1
    Locale ID: 1033

    it will not start in safe mood
    it wont go to the last good configuration
    nothing will work, all it does is go back to this screen
    Friday, June 5, 2009 4:58 AM

All replies

  • Hi,

     

    Thanks for posting in Microsoft TechNet Forum.

     

    Based on the current status, I would like to propose the following suggestions:

     

    1. Use the Windows Recovery Environment (WinRE) to run System Restore

     

    1)     Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2)     Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3)     Select a language, a time and currency, and a keyboard or input method, and then click Next. 

    4)     Click Repair your computer. 

    5)     In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next 

    6)     At the System Recovery Options Dialog Box, click on System Restore.

    7)     Follow the System Restore Wizard instruction as usual and choose the appropriate restore point.

    8)     Click Finish to restore the system.

     

    2. If it doesn't work, let's try Startup Repair from the Windows Recovery Environment (WinRE)

     

    1)     Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2)     Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3)     Select a language, a time and currency, and a keyboard or input method, and then click Next. 

    4)     Click Repair your computer. 

    5)     In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next. 

    6)     At the System Recovery Options Dialog Box, click on Repair your computer.

    7)     (Click the operating system that you want to repair), and then click Next.

    8)     In the System Recovery Options dialog box, click Startup Repair.

     

    Note: If you don't own a Windows Vista installation disc, you can download the ISO file at the supplied link, and make a Bootable Disk from it. For detail information, please visit the following website:

     

    http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/

     

    Hope this helps. Thanks.

    Friday, June 5, 2009 9:15 AM
    Moderator
  •  she burnt the restore thing and it was close to restoring but then it said the file didn't exist
    Saturday, June 6, 2009 1:27 AM
  • Hi,

     

    What is the name of this file? When does this prompt display? I suspect that this might be related to restore disc she burnt, some files may be broken during burning. Have you tried to burn a new one and see if it works?

     

    Meanwhile, she also may contact manufacturer for support. As I know, some PC manufacturer have their own recovery discs.

     

    Hope this helps. Thanks.

    Monday, June 8, 2009 4:08 AM
    Moderator