If this computer came with Vista pre-installed, the manufacturer should have included a way to recover the system back to the factory condition. In other words, the system will be the same way it was when you first purchased it.
You need to contact the maker of the computer for the instructions to do this.
If this post helps to resolve your issue, click the Mark as Answer or Helpful button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster. Ronnie Vernon Microsoft MVP Windows Desktop Experience
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