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Can't download Games For Windows Live RRS feed

  • Question

  • Every time I try to install Windows live ID Sign-in Assistant 6.5 I get and error stating:

    "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."



    Because of this, I cannot run GFWL for GTA IV. I have tried this support thread: http://support.microsoft.com/kb/2549386, but to no avail.



    Here is a picture of the error: http://oi43.tinypic.com/292qr5s.jpg



    I am running Windows 7 Professional 64-bit.
    Sunday, July 21, 2013 3:16 AM

Answers

  • Hi,

    From your post, I know that you couldn’t install Windows live ID Sign-in Assistant 6.5 with error message “There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor”. Steps on http://support.microsoft.com/kb/2549386 have been tried with no success.

    This issue can be caused if this program wasn’t installed properly or completely during previous tries or some 3<sup>rd</sup> part applications or service prevented.

    First, I suggest we run following tool to check the result:

    Fix problems with programs that can't be installed or uninstalled

    http://support.microsoft.com/mats/Program_Install_and_Uninstall

    After running this tool, let’s re-register Windows installer and install Windows live ID Sign-in Assistant 6.5 in clean boot:

    1. Please make sure you have download Windows live ID Sign-in Assistant 6.5 for 64 bit system:

    Windows live ID Sign-in Assistant 6.5

    http://www.microsoft.com/en-in/download/details.aspx?id=15106

    Note For the 64-bit operating system, download and install wllogin_64.msi.

    2. Register Windows installer:

    Run CMD as administrator and type following command:

    MSIEXEC /UNREGISTER

    MSIEXEC /REGSERVER

    3. Perform clean boot and install this program again.

    How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

    http://support.microsoft.com/kb/929135

    Note After clean boot troubleshooting, please follow steps under “How to reset the computer to start as usual after clean boot troubleshooting” in above article.

    Hope these can be helpful and look forward to your response.


    Best Regards, StarSprite

    Tuesday, July 23, 2013 6:55 AM

All replies

  • Its same issue with all the installer packages? If yes, then you can repair windows installer http://support.microsoft.com/kb/942288/en-us


    Arnav Sharma | Facebook | Twitter Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Monday, July 22, 2013 8:16 AM
    Moderator
  • Hi,

    From your post, I know that you couldn’t install Windows live ID Sign-in Assistant 6.5 with error message “There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor”. Steps on http://support.microsoft.com/kb/2549386 have been tried with no success.

    This issue can be caused if this program wasn’t installed properly or completely during previous tries or some 3<sup>rd</sup> part applications or service prevented.

    First, I suggest we run following tool to check the result:

    Fix problems with programs that can't be installed or uninstalled

    http://support.microsoft.com/mats/Program_Install_and_Uninstall

    After running this tool, let’s re-register Windows installer and install Windows live ID Sign-in Assistant 6.5 in clean boot:

    1. Please make sure you have download Windows live ID Sign-in Assistant 6.5 for 64 bit system:

    Windows live ID Sign-in Assistant 6.5

    http://www.microsoft.com/en-in/download/details.aspx?id=15106

    Note For the 64-bit operating system, download and install wllogin_64.msi.

    2. Register Windows installer:

    Run CMD as administrator and type following command:

    MSIEXEC /UNREGISTER

    MSIEXEC /REGSERVER

    3. Perform clean boot and install this program again.

    How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

    http://support.microsoft.com/kb/929135

    Note After clean boot troubleshooting, please follow steps under “How to reset the computer to start as usual after clean boot troubleshooting” in above article.

    Hope these can be helpful and look forward to your response.


    Best Regards, StarSprite

    Tuesday, July 23, 2013 6:55 AM