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the sound in record keep to switch between low and high RRS feed

  • Question

  • Hi,

    i have a problem with Windows Voice Recorder app, the sound is not stable in the records.

    the sound keep to switch between low and high all the time of recording.

    this is a simple record if someone wanna check the problem.

    https://1drv.ms/u/s!AjJfbfJyWhqsa2Dic-lRvcXhBX0?e=zj44Xd

    i tried with other apps but same problem.

    Laptop: Dell precision 3520

    OS: Windows 10 1903


    • Edited by MMASLOUH Tuesday, November 19, 2019 9:49 PM
    Tuesday, November 19, 2019 9:47 PM

Answers

  • The problem was in MaxxAdio pro.

    The problem fixed after i disabled voice option in MaxxAdio pro.

    • Marked as answer by MMASLOUH Tuesday, December 10, 2019 8:03 PM
    Tuesday, December 10, 2019 8:03 PM

All replies

  • Run the audio troubleshooter:

    1. Go to Start > type ‘settings’ > double-click on the first result to launch the Settings page
    2. Navigate to Update & Security > select Troubleshooter > right-click on the ‘Recording Audio’ troubleshooter

    =========

    You may try a different recording application

    =========

    Each device has its own input and output levels which can be adjusted depending on your needs. You can do this from the same Recording devices window by right clicking on your device and selecting Properties. Under the Levels tab you’ll find sliders for adjusting the input level.

    ========

    Uninstall,reinstall and update audio driver.




    S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

    Wednesday, November 20, 2019 2:50 AM
  • Hi,

    For audio or sound problem, the first thing we usually do is running Playing Audio troubleshooter, this tool will diagnose and repair issue automatically.

    Next, open Device Manger -> Sound video and game controllers, find out your audio adapter, update driver.

    Then use your app to test again.

    If still have issue, you may need to try another computer for test, there is a possibility that audio hardware has something wrong.

    Regards


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Wednesday, November 20, 2019 2:55 AM
    Moderator
  • Hi,

    This is the result of the diagnostic.

    ( i can't insert pictures)

    https://1drv.ms/u/s!AjJfbfJyWhqsbIr4Lk-_44LW1Oo?e=hjZypX

    My system is updated, also i tried to update all drivers related with audio but the update manager find that im using the last drivers.




    Thursday, November 21, 2019 8:13 PM
  • Would you mind letting me know the update of the problem? If you need further assistance, feel free to let me know. 

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, December 4, 2019 7:49 AM
    Moderator
  • The Windows 10 1909 has released, try to upgrade to this new version for test

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, December 4, 2019 7:51 AM
    Moderator
  • The problem was in MaxxAdio pro.

    The problem fixed after i disabled voice option in MaxxAdio pro.

    • Marked as answer by MMASLOUH Tuesday, December 10, 2019 8:03 PM
    Tuesday, December 10, 2019 8:03 PM