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system restore disabled after virus

    Question

  • my system contracted the antivirus win7 virus. after manually removing the virus i can no longer start exe's on their own and i dont have access to taskmanager, regedit or systemrestore. i am running windows 7 pro.
    Tuesday, April 13, 2010 8:29 PM

Answers

  • From your description, I consider the virus may not be removed completely. I suggest you try a free online virus scan on the following site:
    http://safety.live.com/
     
    Meanwhile, if you need more help with virus-related issues, please contact Microsoft Product Support Services.  For information about Security updates, visit the Microsoft Virus Solution and Security Center for resources and tools to keep your PC safe and healthy
    For support outside the United States and Canada, visit the Product Support Services Web page (<http://support.microsoft.com/?pr=SecurityHome>  ).
    Sean Zhu - MSFT
    Thursday, April 15, 2010 3:12 AM
    Moderator
  • Follow the given instructions:
    Go to Start - Run, type: gpedit.msc
    Navigate to Computer Configuration/Administrative Templates/System/System Restore
    Set Turn off System Restore and Turn off Configuration to Disable
    Right click on My Computer and Select Manage
    Go to Services and Applications/Services
    Navigate to System Restore Service and double click
    On the General tab set [Startup Type] to Automatic using the drop down list
    Click the Start button to start the service
    Close the Computer Management console
    Return to System Restore in Group Policy Editor and configure both to Not Configured
    Close Group Policy Editor and reboot the system.
    Hopefully, it will help you.
    Friday, April 16, 2010 12:48 AM

All replies

  • From your description, I consider the virus may not be removed completely. I suggest you try a free online virus scan on the following site:
    http://safety.live.com/
     
    Meanwhile, if you need more help with virus-related issues, please contact Microsoft Product Support Services.  For information about Security updates, visit the Microsoft Virus Solution and Security Center for resources and tools to keep your PC safe and healthy
    For support outside the United States and Canada, visit the Product Support Services Web page (<http://support.microsoft.com/?pr=SecurityHome>  ).
    Sean Zhu - MSFT
    Thursday, April 15, 2010 3:12 AM
    Moderator
  • Follow the given instructions:
    Go to Start - Run, type: gpedit.msc
    Navigate to Computer Configuration/Administrative Templates/System/System Restore
    Set Turn off System Restore and Turn off Configuration to Disable
    Right click on My Computer and Select Manage
    Go to Services and Applications/Services
    Navigate to System Restore Service and double click
    On the General tab set [Startup Type] to Automatic using the drop down list
    Click the Start button to start the service
    Close the Computer Management console
    Return to System Restore in Group Policy Editor and configure both to Not Configured
    Close Group Policy Editor and reboot the system.
    Hopefully, it will help you.
    Friday, April 16, 2010 12:48 AM
  • Malwarebytes Anti-Malware (free version)  found the virus MS Defendant and Super Anti-Spyware didn't,   I can now use taskmgr and msconfig.

     

    Typing gpedit brings news it isn't on the system.  I searched,   it isn't.

    System Restore brings news only the administrator can allow it.   I'm the administrator.

     

    What do I do when gpedit isn't there?

    How do I trick the system into letting me restart system restore?

     

     

    Wednesday, April 21, 2010 4:43 PM
  • Try this   - Use the manual edit registry option

    http://www.askvg.com/fix-system-restore-point-creation-configuration-disabled-by-group-policy-or-system-administrator/

    Monday, July 19, 2010 4:31 AM