none
Desktop icons / display windows 7 RRS feed

  • Question

  • Hello, I have a problem where my desktop icons are not displaying properly. Yet I am able to click them and access them from where they were originally. It seems that they icons have become invisible, yet are able to be used as if they were there. I have tried to create new shortcuts or files, yet these too were invisible.

    Please help me restore the icons visablilty to my desktop.
    Monday, March 1, 2010 11:16 PM

Answers

  • Hi,

    Mostly, the icon issue is caused by cache corrupted issue. If any icon problem is encoutnered, please try to take the following steps to troubleshoot the problem.

    Rebuild the Icon Cache
    ==================
    1. Boot the computer into Safe Mode.
    2. Launch Task Manager using the CTRL+SHIFT+ESC.
    3. In the Process tab, right-click on the Explorer.exe process and select End Process.
    4. From the File menu of Task Manager, select New Task (Run…)
    5. Type CMD.EXE and press Enter.
    6. In the Command Prompt window, run the commands one by one:

    CD /d %userprofile%\AppData\Local

    DEL IconCache.db /a

    7. In Task Manager, click File, select New Task (Run…)
    8. Type EXPLORER.EXE and press Enter.
    9. Restart the computer into Normal Mode. 

    If the issue persists, there might be conflict with certain program running background. I would suggest test the issue in clean boot.

    This method will help us determine if this issue is caused by a loading program or service. Refer to http://support.microsoft.com/kb/929135
    ===============
    1. Click the Start Button and type "msconfig" (without quotation marks) in the Search Box and press Enter.
    2. Click Continue to verify the permission.
    3. Select the Services tab in the open window. Check the “Hide all Microsoft Services” option and click Disable All.
    4. Switch to the Startup tab and click Disable All.
    5. Click OK to save the settings and select Restart when prompted.
    6. Check whether or not the issue still occurs.

    Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't adversely affect the system or other programs. We can still manually run these programs later.
     

    • Marked as answer by Czajkowska001 Tuesday, March 2, 2010 9:50 PM
    Tuesday, March 2, 2010 8:07 AM

All replies

  • Hi,

    Mostly, the icon issue is caused by cache corrupted issue. If any icon problem is encoutnered, please try to take the following steps to troubleshoot the problem.

    Rebuild the Icon Cache
    ==================
    1. Boot the computer into Safe Mode.
    2. Launch Task Manager using the CTRL+SHIFT+ESC.
    3. In the Process tab, right-click on the Explorer.exe process and select End Process.
    4. From the File menu of Task Manager, select New Task (Run…)
    5. Type CMD.EXE and press Enter.
    6. In the Command Prompt window, run the commands one by one:

    CD /d %userprofile%\AppData\Local

    DEL IconCache.db /a

    7. In Task Manager, click File, select New Task (Run…)
    8. Type EXPLORER.EXE and press Enter.
    9. Restart the computer into Normal Mode. 

    If the issue persists, there might be conflict with certain program running background. I would suggest test the issue in clean boot.

    This method will help us determine if this issue is caused by a loading program or service. Refer to http://support.microsoft.com/kb/929135
    ===============
    1. Click the Start Button and type "msconfig" (without quotation marks) in the Search Box and press Enter.
    2. Click Continue to verify the permission.
    3. Select the Services tab in the open window. Check the “Hide all Microsoft Services” option and click Disable All.
    4. Switch to the Startup tab and click Disable All.
    5. Click OK to save the settings and select Restart when prompted.
    6. Check whether or not the issue still occurs.

    Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't adversely affect the system or other programs. We can still manually run these programs later.
     

    • Marked as answer by Czajkowska001 Tuesday, March 2, 2010 9:50 PM
    Tuesday, March 2, 2010 8:07 AM
  • Thank you for this, I followed both instructions and found that the first set did not work, but disabling services and startup functions (clean boot) restored my icons visibility. I will now try to determine what the problem is by enabling some and use trial and error to find what is wrong.

    Thank you for your answer.

    Tuesday, March 2, 2010 9:54 PM
  • You can try disable half of them at the first time. If the issue persists, then disable the half of the remaining half items. In this way, it can save a lot of time.
    Wednesday, March 3, 2010 2:37 AM
  • Worked great for me...solved the problem of "peace" signs and other merde like that from replacing the correct desktop shortcut icon.
    Friday, March 26, 2010 1:30 PM