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Windows 8 keeps restarting

    Question

  • I installed Windows 8 and it seemed to work for a little while.  Now when I restart it while it is booting it says something like "windows has encountered a problem sending information..."  then it restrarts and just keeps going in this loop.  I downloaded the upgrade so I don't have the Windows 8 media.  How can I correct this problem?  I have an HP Envy 14.  It had Win7 64 Home premium installed on it.  Now I just want to get a working OS.  Called tech support but they were no help.  Any ideas please?
    Tuesday, October 30, 2012 2:08 AM

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