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Update KB2538242

    Question

  • I keep getting notified that I need to install this update. I have installed it 4 times. Should I uninstall all and reinstall? I am not that literate about computers.

     

    Thursday, June 16, 2011 2:24 PM

Answers

  • I contacted a Microsoft free support tech because this is a security update.

     

    He advised me that KB2538242 is defective and will be replaced in two weeks. The correct thing to do is hide it and later you can unhide it again then it should disappear from the install list.


    Jim Kay
    • Proposed as answer by Jim0607 Friday, June 17, 2011 2:12 AM
    • Marked as answer by xstitcher148 Friday, June 17, 2011 3:47 PM
    Friday, June 17, 2011 2:12 AM

All replies

  • I keep getting notified that I need to install this update. I have installed it 4 times. Should I uninstall all and reinstall? I am not that literate about computers.

     


    1. Make sure that you did have it installed. Check it in View Updates History.
    Start > in search box, type windows update > press Enter key > left column, click View Update History > find out if it was installed successfully.

    If yes, when it shos up for install again, right click at it > click Hide. That way, it won't show up and bother you again.

    2. Now you can wait for experts to show you how to deal with this issue permenantly.


    If it solves your problem, I did it. If it does not, my twin brother did it.
    Thursday, June 16, 2011 6:38 PM
  • I have exactly the same problem. I also chose to hide the update.

    At least I now know it isn't my system that's the problem. (Being literate about computers doesn't help with things like this.)


    Jim Kay
    • Proposed as answer by JohnNS Friday, June 17, 2011 1:13 AM
    Friday, June 17, 2011 12:21 AM
  • I have exactly the same problem. I also chose to hide the update.

    At least I now know it isn't my system that's the problem. (Being literate about computers doesn't help with things like this.)


    Jim Kay


    Add me to the list of having the same problem.

     

    Where's MicroSoft when you need them?

     

    Friday, June 17, 2011 1:14 AM
  • Well, I check my so call downloaded updates, it did say that it was sucessfully downloaded, but I went further to see if I could uninstall and it didn't show up on the so call date that it was downloaded. I hope this make sense.  Anyway, I did some more research on this and there are many, many people with the same problem, yes you can hide it, but also found out to call 1866-PCSAFETY (1-866-727-2338) and report it to Microsoft. I am going to do just this in the morning.

    Update:

    For information about Security updates, visit the Microsoft Virus Solution and Security Center for resources and tools to keep your PC safe and healthy. If you are having issues with installing the update itself, visit Support for Microsoft Update for resources and tools to keep your PC updated with the latest updates.


    Friday, June 17, 2011 2:08 AM
  • I contacted a Microsoft free support tech because this is a security update.

     

    He advised me that KB2538242 is defective and will be replaced in two weeks. The correct thing to do is hide it and later you can unhide it again then it should disappear from the install list.


    Jim Kay
    • Proposed as answer by Jim0607 Friday, June 17, 2011 2:12 AM
    • Marked as answer by xstitcher148 Friday, June 17, 2011 3:47 PM
    Friday, June 17, 2011 2:12 AM
  • When Microsoft patches fail to install or install multiple times, you can download the patch to your desktop and then install it.

    This has worked for me on just about every failed or multiple install patch from microsoft.


    Student
    Friday, June 17, 2011 3:04 PM
  • I too am having this issue, updated it 8 times and am done.  How do you hide it?
    Saturday, June 18, 2011 4:36 PM
  • 1. Click the "Start" Button, click "All Programs", and click "Windows Update".

    2. From the left panel, click "Check for update".

    3. After receiving the scan results, please click "View available updates" under the "Install updates" button.

    4. Please right-click the update (KB2538242), and click "Hide update". If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    -=-
    <!-- @page { size: 8.27in 11.69in; margin: 0.79in } P { margin-bottom: 0.08in } -->

    How to obtain help and support for this security update

    For information about Security updates, visit the Microsoft Virus Solution and Security Center for resources and tools to keep your PC safe and healthy. If you are having issues with installing the update itself, visit Support for Microsoft Update for resources and tools to keep your PC updated with the latest updates.




    Monday, June 20, 2011 4:37 AM
  • 1. Use Fixit 50202 to reset Windows Update Components:

    How do I reset Windows Update components?
    http://support.microsoft.com/kb/971058

     

    2. Download the standalone file:

    Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update
    http://www.microsoft.com/download/en/details.aspx?id=26347

     

    3. Reboot computer, Windows will reported Full updated.

    Thursday, June 23, 2011 1:20 PM
  • Looking at my update history, I find:  "Successful Installs"  every day at least once! ..

    Now I see that it was to be fixed after June 17??  Well, it's July 17 and still showing up as "Successful Install" every reboot.

    I am offered 3 different versions of the fix when I attempt to install by hand, there is NOTHING in the log or history to indicate which I should use.   I chose the 3Mb

    (? x64) version,  I hope it works - but because it erroniously shows "successful",  I'll have to reboot to see if it did work.  

     

    ?? Why didn't MS distribute a fix for this bad update?  How many non-techies will be running this  update until hell freezes over?

     

     

     

    Sunday, July 17, 2011 9:25 PM
  • I have no idea how to hide the update in question.  I am not that technical of a user.  Please help.
    Monday, July 25, 2011 3:39 PM
  • It is now Oct 16, and I am still getting Vista everyday updates for KB2538242

     

    If this IS a security problem why has MS not corrected it yet, nor posted any useful info?

     

    What does hiding the update do?  Does it still update but just hide the information?  Is the update really important? Does hiding just keep the update from happening but not fix the problem? If it still does the update, it is wasting time and bandwidth on every reboot?

     

     

    There has been no confirmation here yet whether the "manual update" fixes all the repeat updates,   and the precise stepts for the manual update are bit imprecise...

    I live in Redmond, can you name any buts I should kick?       ;-)

     

     

    Monday, October 17, 2011 6:20 AM
  • The manual download site lists three files to download, whichever is appropriate.  It would be nice to be told how to determine which is appropriate.

     

    When I look on my computer for vcredist_*.* 

    the search finds 5 hits:

    vcredist_x64.exe

    vcredist_x86.exe  twice

    vcredist_deu.exe

    vcredist_enu.exe

    In open office, program files, and a camera folder

     

    WTF? 

     

    Tuesday, October 18, 2011 8:48 AM
  • This answer worked for me!  Thanks Ioannis!
    Tuesday, November 01, 2011 2:44 AM
  • Well, this thread first appeared in June 2011, and here we are in November 2012 and THE SAME PROBLEM STILL EXISTS.

    I have installed this about 6 times in the last 2 weeks. Windows Update History shows it has successfully installed 6 times. The Microsoft Fixit didn't. I ran it, rebooted, and now it's telling me AGAIN to install the same update.

    Does anybody actually do any work at Microsoft to fix these BUGS?

    Monday, November 05, 2012 5:44 PM
  • It is Dec. 17th and it has attempted to load 10 times on my computer I hid it and it doesn't show up anymore in the M/S downloads.  I will see tonight if trys to download again when I shut down.  As far as this stuff goes I am C/I.
    Tuesday, December 18, 2012 1:42 AM
  • Now on Mar. 11th, 2014, Windows 7 still got the update and installed it multiple times...  I came here from google. Have you resolved the issue?
    Tuesday, March 11, 2014 2:38 AM
  • Now I know how to fix it:

    Manually download the x86 version of this update, and double click to install. It will say "cannot find installation source", the directory proposed is like "C:\Users\Ansifa\...", change the "Ansifa" (who knows this Ansifa?) with your own user name, then continue, the installation will be successful. Done.

    I am really disappointed that Microsoft did not fix it for so many years.

    Tuesday, March 11, 2014 4:12 AM