none
Error code 800B0109 for windows 7 update, please help!,.. RRS feed

  • Question

  • need help i cant update this for windows 7:

    Security Intelligence Update for Windows Defender Antivirus - KB915597 (Version 1.315.271.0)
    Installation date: ‎5/‎11/‎2020 9:44 PM
    Installation status: Failed
    Error details: Code 800B0109
    Update type: Important
    Install this update to revise the files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.

    Windows Malicious Software Removal Tool x64 - March 2020 (KB890830)
    Installation date: ‎5/‎12/‎20204:38 PM
    Installation status: Failed
    Error details: Code 800B0109
    Update type: Important
    After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product.

    Tuesday, May 12, 2020 1:31 PM

All replies

  • Hi,

    800b0109 means : A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.

    Did you use WSUS in your environment?

    As we encounter similar issue with WSUS certificate which was not added to the store "Trusted Root Certification Authorities", try to added certificate to check again. Here is a link for refer :Managing Security for System Center Updates Publisher 2011, please check "Configuring the Certificate Store on the Update Server" part.

    By the way, please update Windows 7 to Windows 10 as Windows 7 is out of support since Jan. 14 2020.

    Bests, 


    " Please note that new questions regarding ‘Windows 10 Installation, Setup, and Deployment’ could NOT be posted in this forum anymore. This thread could be followed up until Mar-30th. We will be moving your thread to Microsoft Q&A if the deadline is missed. Register our new platform Microsoft Q&A (Preview)! for new questions or discussion. Check more details on sticky post.

    Wednesday, May 13, 2020 6:23 AM
    Moderator
  • 1st download from Microsoft: windowsupdateagent-7.6-x86 once thru,restart pc.Next open cmd,type:services.msc

    in msc,Microsoft framework,v4.0 runs in auto start,v2.0 runs in manual start,double click on one,edit.Next scroll down to windows installer,set to Auto start,do same with windows modules,also,chk on Defender,it runs in auto start,exit msc,exit cmd,open control-panel/open Defender/HELP tab/check for updates,run defender.Also,R.click my computer/properties/Advanced/Virtual Memory tab/Advanced/Change button.With C: highlited,set to:

    Let System Manage  click set 2X close out restart pc,this works with any storage device USB Flash drives included,this isn't a win update solution but its a huge pc OS performance gain..Other Windows 7 updates require the extended service upgrade,2 Microsoft people are: 877 788 1617  & 844 611 6871 I ran the last number,the support will guide you thru the cmds needed..

    Thursday, May 14, 2020 3:49 AM
  • Hi, 

    Any update?

    If any reply is useful for you, please mark it as answer. 

    If you have any confuse, please reply directly.

    Bests, 


    " Please note that new questions regarding ‘Windows 10 Installation, Setup, and Deployment’ could NOT be posted in this forum anymore. This thread could be followed up until Mar-30th. We will be moving your thread to Microsoft Q&A if the deadline is missed. Register our new platform Microsoft Q&A (Preview)! for new questions or discussion. Check more details on sticky post.

    Friday, May 15, 2020 8:49 AM
    Moderator