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Failed to install windows 10, version 1709 - Error 0x800704c7 RRS feed

  • Question

  • Also unable in install update version 1709 on Dell XPS-9950-15 Laptop, running Windows 10 Home.

    Ran Windows Update Troubleshooter:

    Tuesday, October 24, 2017 4:57 PM

Answers

  • Hi,

    According to the troubleshooter report, please reset the Windows Update components to resolve the issue:

    How do I reset Windows Update components?

    https://support.microsoft.com/en-in/help/971058/how-do-i-reset-windows-update-components

    Note: Please follow the steps one by one.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by Lzbear Wednesday, October 25, 2017 4:21 PM
    Wednesday, October 25, 2017 2:28 AM
    Moderator
  • Thank you and everyone that help with this issue.  I resolved it yesterday. I ran Windows Update Troubleshooter:

    https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors
    Fix Windows Update issues
    Ran Windows Update Troubleshooter, "wu170509.diagcab".
    Troubleshooter successfully repaired all issues.
    reboot:
    Ran Windows 10 Update.  Downloaded 1709 (Fall Creators ) Update. (which took hours)  Windows Update prompt me to install 1709 update.  Preparing to install updates.  This is no joke, I was in update hell for almost 24 hours.  Yes that's how long it took to update.  So I guess patience is the key.  Honestly I thought I would have to reformat my HD and reinstall OS. I don't know why but I didn't want to force the install.  So all is well.  Thanks again.
    • Marked as answer by Lzbear Friday, August 3, 2018 8:46 PM
    Wednesday, October 25, 2017 4:38 PM
  • Hi Lzbear,

    If windows 10, version 1709 Failed to install. You can force the installation by downloading the iso and create Windows 10 installation media.


    Momominta

    • Marked as answer by Lzbear Wednesday, October 25, 2017 4:22 PM
    Wednesday, October 25, 2017 4:16 AM
  • Hi,

    To force the installation after creating Windows 10 installation media on usb key, access by opening the ubs key and click on the installation setup.


    Momominta

    • Marked as answer by Lzbear Wednesday, October 25, 2017 4:22 PM
    Wednesday, October 25, 2017 4:20 AM
  • this one works like a charm! thank you so much
    • Marked as answer by Lzbear Friday, August 3, 2018 8:46 PM
    Tuesday, November 21, 2017 4:54 AM
  • Try this work around, https://support.microsoft.com/en-us/help/3086249/-we-couldn-t-update-system-reserved-partition-error-installing-windows


    Samuel Stair

    • Marked as answer by Lzbear Friday, August 3, 2018 8:46 PM
    Wednesday, December 6, 2017 10:40 PM
  • Tried that.  Didn't work for me going from release 1511 to 1709.


    Maurice

    • Proposed as answer by Khoi Nguyen MD Monday, January 29, 2018 2:00 PM
    • Marked as answer by Lzbear Friday, August 3, 2018 8:46 PM
    Monday, December 25, 2017 6:39 PM
  • Maurice680,


    It would be best that you start your own thread.

    When you do:

    1) Use English as the default language:

    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

    2) In the left lower corner search type:  windows updates > click check for updates > post an image into the thread.

    3) click update history > post an image into the thread

    4) Post into the thread any information that you have about the error message and error code.

    5) indicate whether you use or do not use a metered connection.

    6) Indicate the troubleshooting steps that you made and the results for each.

    • Marked as answer by Lzbear Friday, August 3, 2018 8:46 PM
    Monday, December 25, 2017 7:02 PM
  • I had this problem as well. After 5 hours, the updater was only 10% of the way into installing the updates, and none showed as installed in Update History. I couldn't pause or halt the updater, either. I created a restore point, ran the built-in Windows Update troubleshooter, and rebooted. It has now installed 8 of the updates within 30 minutes.
    • Marked as answer by Lzbear Friday, August 3, 2018 8:45 PM
    Thursday, January 25, 2018 10:31 PM

All replies

  • Hi,

    According to the troubleshooter report, please reset the Windows Update components to resolve the issue:

    How do I reset Windows Update components?

    https://support.microsoft.com/en-in/help/971058/how-do-i-reset-windows-update-components

    Note: Please follow the steps one by one.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by Lzbear Wednesday, October 25, 2017 4:21 PM
    Wednesday, October 25, 2017 2:28 AM
    Moderator
  • Hello,

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Close Command Prompt and see if can download the update then.

    Hope this helps, Good luck!

    Microsoft MVP (Windows and Devices for IT)

    Windows Insider MVP

    Windows Help & Support [www.kapilarya.com]

    Wednesday, October 25, 2017 3:07 AM
  • Thank you and everyone that help with this issue.  I resolved it yesterday. I ran Windows Update Troubleshooter:

    https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors
    Fix Windows Update issues
    Ran Windows Update Troubleshooter, "wu170509.diagcab".
    Troubleshooter successfully repaired all issues.
    reboot:
    Ran Windows 10 Update.  Downloaded 1709 (Fall Creators ) Update. (which took hours)  Windows Update prompt me to install 1709 update.  Preparing to install updates.  This is no joke, I was in update hell for almost 24 hours.  Yes that's how long it took to update.  So I guess patience is the key.  Honestly I thought I would have to reformat my HD and reinstall OS. I don't know why but I didn't want to force the install.  So all is well.  Thanks again.
    • Marked as answer by Lzbear Friday, August 3, 2018 8:46 PM
    Wednesday, October 25, 2017 4:38 PM
  • this one works like a charm! thank you so much
    • Marked as answer by Lzbear Friday, August 3, 2018 8:46 PM
    Tuesday, November 21, 2017 4:54 AM
  • Try this work around, https://support.microsoft.com/en-us/help/3086249/-we-couldn-t-update-system-reserved-partition-error-installing-windows


    Samuel Stair

    • Marked as answer by Lzbear Friday, August 3, 2018 8:46 PM
    Wednesday, December 6, 2017 10:40 PM
  • Tried that.  Didn't work for me going from release 1511 to 1709.


    Maurice

    • Proposed as answer by Khoi Nguyen MD Monday, January 29, 2018 2:00 PM
    • Marked as answer by Lzbear Friday, August 3, 2018 8:46 PM
    Monday, December 25, 2017 6:39 PM
  • Maurice680,


    It would be best that you start your own thread.

    When you do:

    1) Use English as the default language:

    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

    2) In the left lower corner search type:  windows updates > click check for updates > post an image into the thread.

    3) click update history > post an image into the thread

    4) Post into the thread any information that you have about the error message and error code.

    5) indicate whether you use or do not use a metered connection.

    6) Indicate the troubleshooting steps that you made and the results for each.

    • Marked as answer by Lzbear Friday, August 3, 2018 8:46 PM
    Monday, December 25, 2017 7:02 PM
  • I had this problem as well. After 5 hours, the updater was only 10% of the way into installing the updates, and none showed as installed in Update History. I couldn't pause or halt the updater, either. I created a restore point, ran the built-in Windows Update troubleshooter, and rebooted. It has now installed 8 of the updates within 30 minutes.
    • Marked as answer by Lzbear Friday, August 3, 2018 8:45 PM
    Thursday, January 25, 2018 10:31 PM