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event log "DebugChannel" error RRS feed

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  • I found the solution to this issue, at least in my case.

    I had the exact same situation as described here I had to do an in-place update of Windows 7 Ultimate to fix the SP1 upgrade problem and then was faced with this event log error after every boot up.

    It seems it has something to do with a permissions issue, which I noticed after comparing to my laptop which is running Windows 7 Starter (with SP1), that had no issues upgrading to SP1 (or afterward).

    Step-by-step:

    1. Navigate to C:\Windows\System32\winevt

    2. Right click the 'Logs' folder, select Properties > Security Tab > Advanced button > Owner Tab

    (Now the current Owner of this directory was 'System' when I was receiving the error, however on my no-error laptop it was the 'Administrators' account)

    3. Click 'Edit', select your the "PCNAME"\Administrators' account make sure to tick the 'Replace owner on subcontainers and objects' box. Click Apply.

    4. Make your way back to the 'Security' tab (mentioned in Step 2)

    5. The user names listed here should be Authenticated Users (Only Special Permissions ticked), System & Administrators (Full Control permissions for both).

    And 'eventlog', when I was receiving the error this only had, I believe it was 'Read & execute' and 'List folder contents', however when comparing to my no-error laptop it had Full Control. So click the Edit button, select the 'eventlog' user and give it 'Full Control', hit Apply and Ok.

    6. Close down Windows Explorer, and reopen to the same folder and just double check that the changes have stuck. Reboot and this error should not return.

     

    I spent a good full day trying to figure out what the issue was with this, hopefully my solution will help others and you'll also feel the relief I felt after fixing it :D



    • Marked as answer by Su Jal Saturday, July 9, 2011 2:19 AM
    Friday, May 6, 2011 3:32 AM

All replies

  • I do not have an answer but I also now see this same event error at each boot after doing the inplace update (repair) to fix SP1 install.

     

    Sunday, March 6, 2011 9:51 PM
  • Hi Sujal Bista,

    I suggest enable the DeviceMetadata/Debug channel in Event Viewer. Open your Event Viewer, Click View, choose Show Analytic and Debug Logs, then expand to Applications and Services Logs\Microsoft\Windows\UserPnp, right-click DeviceMetadata/Debug, click Enable Log.

    Then reinstall the Service Pack 1 for Windows 7, if you encounter the same problem, open your Event Viewer, navigate to the Applications and Services Logs\Microsoft\Windows\UserPnp\DeviceMetadata/Debgu, any logs there?

    In addition, download this update tool  http://www.microsoft.com/downloads/en/details.aspx?FamilyID=44E15787-66B0-4E9C-9C3B-1FC9EA40F69F, install and run it, then provide us with the CheckSUR.log file.

    If you still encounter problem when install the SP1 update. In order to check the cause of the update error, we need to analyze the CBS.log

    Open Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder, also copy the setupapi.dev.log from the folder C:\Windows\Inf and the file "C:\Windows\winsxs\poqexec.log " to your document folder, zip all files into one ZIP and upload it to us. You can use SkyDrive.

    Regards,

    Miya


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    Wednesday, March 9, 2011 6:07 AM
  • Miya,

    Thank you very much. Is the log helpful if I do not reinstall SP1 again? If it is, here are my logs - http://cid-4e57a49a078e2dc6.office.live.com/self.aspx/.Public/logs.zip

    Reinstalled SP1 takes several hours, I will try to do it either tonight or tomorrow night. And re-post logs.

    Thanks

    Sujal

     

    Sunday, March 13, 2011 4:59 PM
  • Miya,

    I do not think I can uninstall Win7 SP1. When I go to  Control Panel -> Programs -> Programs and Features -> Installed Updates and locate "Service Pack for Microsoft Windows (KB976932)" and right click, the "Uninstall" button disappears.

    Thanks

    Sujal

    Wednesday, March 16, 2011 11:10 PM
  • I found the solution to this issue, at least in my case.

    I had the exact same situation as described here I had to do an in-place update of Windows 7 Ultimate to fix the SP1 upgrade problem and then was faced with this event log error after every boot up.

    It seems it has something to do with a permissions issue, which I noticed after comparing to my laptop which is running Windows 7 Starter (with SP1), that had no issues upgrading to SP1 (or afterward).

    Step-by-step:

    1. Navigate to C:\Windows\System32\winevt

    2. Right click the 'Logs' folder, select Properties > Security Tab > Advanced button > Owner Tab

    (Now the current Owner of this directory was 'System' when I was receiving the error, however on my no-error laptop it was the 'Administrators' account)

    3. Click 'Edit', select your the "PCNAME"\Administrators' account make sure to tick the 'Replace owner on subcontainers and objects' box. Click Apply.

    4. Make your way back to the 'Security' tab (mentioned in Step 2)

    5. The user names listed here should be Authenticated Users (Only Special Permissions ticked), System & Administrators (Full Control permissions for both).

    And 'eventlog', when I was receiving the error this only had, I believe it was 'Read & execute' and 'List folder contents', however when comparing to my no-error laptop it had Full Control. So click the Edit button, select the 'eventlog' user and give it 'Full Control', hit Apply and Ok.

    6. Close down Windows Explorer, and reopen to the same folder and just double check that the changes have stuck. Reboot and this error should not return.

     

    I spent a good full day trying to figure out what the issue was with this, hopefully my solution will help others and you'll also feel the relief I felt after fixing it :D



    • Marked as answer by Su Jal Saturday, July 9, 2011 2:19 AM
    Friday, May 6, 2011 3:32 AM
  • You sir are a genius :-)
    Saturday, July 9, 2011 2:20 AM