Where can i find a copy or iso file of Windows 7 Home 64-bit which i could use to reinstall my OS with my genuine keycode?


  • in early 2010 i purchased from Dell a Desktop which came with an OEM pre-installed OS. They also sent -i still have it- what they call a re-installation DVD reading

    Re-installation Disk for the system you have on your PC.

    It does not work for my PC now . I also made a "Recovery Disk" (in fact they are 2 of them) - as per Dell's recommendation-, which are not working for me either.

    What should I do now?    Is there anyway with my genuine original key code to get assistance from Microsoft? some place from where to download the .iso image of my OS ?

    I would appreciate knowledgeable answers

    Thank you kindly

    • Edited by MSwhip Thursday, January 24, 2013 3:58 AM
    Thursday, January 24, 2013 3:54 AM


All replies

  • Here you go:

    • Windows 7 Home Premium (x86) - X17-58996:
    • Windows 7 Home Premium (x64) - X17-58997:
    • Windows 7 Professional (x86) - X17-59183:
    • Windows 7 Professional (x64) - X17-59186:
    • Windows 7 Ultimate (x86) - X17-59463:
    • Windows 7 Ultimate (x64) - X17-59465:
    See also

    Thursday, January 24, 2013 6:58 AM
  • It sounds like you may have hardware problems. Even if it's purely software, support for OEM Windows installations comes from the PC maker, not Microsoft.

    You may find this worth reading:

    It's aimed at getting rid of unwanted pre-installed software, but could be used to fix other problems.

    Thursday, January 24, 2013 3:55 PM
  • Hi,

    As bobkn said, it is an OEM product. I suggest you contact your manufacturer to get another reinstall disk to check the result.

    If the issue persists, please ask them for more help. Thank you for your understanding.


    Vincent Wang
    TechNet Community Support

    Friday, January 25, 2013 8:20 AM
  • download iso from any site or get it from friend and for the key. there should be a label on your hardware with a key  so what you do it talk to Microsoft costumer service and check if that key on your hardware is sill active to use or not because i had same problem i needed new windows installation and that is what i did.

    Monday, January 28, 2013 1:54 AM