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USER PROFILE SERVICES: Service failed to Logon

    General discussion

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    THE SOLUTION!!  It is so simple!  Microsoft or Windows "Restore Point".  Just go there and restore your system to any date when your system was working right.  In my case, an automatic update for Shockwave Flash Player caused my problem.  I just went to the Restore Point and set the restore point for prior to the update and everything was A-okay again.  You don't have to try any of all that terrible advice that is being given for solving this problem.  System Restore:  a simple, trustworthy and quick fix by Windows itself!

     

    Hope this helps all those people out there having this same problem as I did.  Which is how I figured it out.  After reviewing, out of disbelief, all the bad advice being given; I came up with the solution from my own brain power.  It is so simple, but since we never had System Restore Point in the versions prior to XP, I rarely think of it. 

     

    I hope this helps a lot of people!

     

    Signed:  Vee

    Thursday, July 03, 2008 6:42 AM

All replies

  • Vee

     

    You need to open your previous post and click the 'Mark As Answer' button at the top right of the post.

     

    This will place your solution in the Answered Messages database and make it visible for more users.

     

    Glad you got the problem fixed.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Friday, July 04, 2008 12:21 AM
    Moderator
  •  

    I cannot get into system restore because I only have one profile set up.  Is there a quick fix in this instance?
    Thursday, September 11, 2008 1:26 AM
  • Vee

     

    I have the same problem on my laptop computer. How do I do the steps mentioned ? (Restore Point)

    Thanks,

     

    Gonperu

    Monday, October 27, 2008 10:56 PM
  • Gonperu

     

    See the following website for the step by step instructions on how to use System Restore in Windows Vista.

     

    How to use System Restore in Windows Vista:
    http://bertk.mvps.org/html/restoresysv.html

     

     

    Hope this helps.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Tuesday, October 28, 2008 5:34 AM
    Moderator
  • To use the suggested methods (here and elsewhere) one has to be logged in as the system administrator.  My laptop SysAdmin password no longer works: "The user profile Service service failed the login. User profile cannot be loaded" is the error message (under Vista Business). Looks like the user profile file has somehow been corrupted? No matter what I try I cannot login as administrator so none of the "fixes" I have read actually work. "Endless loop" comes to mind.

    Any Suggestions?  Thanks!

     

    Saturday, November 01, 2008 10:04 PM
  • Your a moron! 

     

    Sunday, November 16, 2008 12:13 AM
  • not "Your", it's "you're" or "you are" - don't throw stones in glass houses
    Tuesday, November 25, 2008 10:26 AM
  • How can you go in and change 'anything' when your user profile doesn't exit and it said service failed to log on?   We have no options but to hit 'ok' and then it shuts us down and pops back up with our user password space to enter that and when we do, it says "user profile serivce failed to log on.   Thanks for any info.

     

    Monday, December 08, 2008 6:19 PM
  • Did you ever get this fixed and if so, how.  Thanks.

    Monday, December 08, 2008 6:26 PM
  • thank you, thank you, thank you!!!!

    can't say it enough! i first called gateway (since that is the piece of you know what that i own) and they actually told me i would need to buy a system recovery cd for $30, then wipe out my hard drive to fix this problem!!! i was in tears until my boyfriend found your advice!
    Wednesday, December 24, 2008 8:47 AM
  • btw...

    to do a system restore you can start in safe mode (restart, and press f8, then choose safe mode).

    once in safe mode click "start", type "restore" under search bar and "system restore" will be at the top of the menu (select and follow instructions). 

    when it restarts after the restore it will take a little longer to start up, but just be patient, and hopefully it will work for you too!
    Wednesday, December 24, 2008 8:59 AM
  • Thanks!!!  Do the System Restore worked beautifully.  A far simpler process than the very complicated ones being suggested in other forums (and which the average chap should not be trying on their own). I have a sneaking hunch that in my case the problem occurred simultaneous with my Norton 360 running a scan.

    Kind regards,
    BV Gita
    Wednesday, October 14, 2009 3:45 PM
  • I had this problem happen to me just after installing Win 7 and was messing around with the text settings on desktop.I had changed text sizeand icon size, when I was switching back ;the puter restarted and I discovered I was locked out with message " The User Profile Service seervice failed logon - user profile not found". I contacted  Dell support and they were of no help but suggested to reload my puter!! I using f8 key got in through safe mode and did a system restore and the problem fixed
    Thursday, November 12, 2009 7:20 PM
  • snowcat45.1 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I had this problem happen to me just after installing Win 7 and was messing around with the text settings on desktop.I had changed text sizeand icon size, when I was switching back ;the puter restarted and I discovered I was locked out with message " The User Profile Service seervice failed logon - user profile not found". I contacted  Dell support and they were of no help but suggested to reload my puter!! I using f8 key got in through safe mode and did a system restore and the problem fixed
    Thursday, November 12, 2009 7:24 PM
  • I know this topic's kind of old...but this "User Profile Services service failed to logon" thing just happened to me last night! I have no idea what to do to fix it. The "tutorials" about getting into the Registry and changing things makes me really nervous and I don't even know how to go about that. I installed Windows Live OneCare last night and immediately after I got the message when trying to logon to my profile (which is the main one). I tried doing the Restore Point option but I don't have any Restore Points other than the Windows Update that I installed right after installing Live OneCare! What do I do now? :( Any help would be greatly appreciated!
    Thursday, February 04, 2010 6:00 PM
  • It may be old, but it happened to me to and I'm about to throw the computer out of the window!  I tried using F8; it doesn't work.  I tried using the windows key, it doesn't work.  My life is in this computer - Help please!!!!
    Saturday, February 06, 2010 2:42 AM
  • I just had the same thing happen to me.  F8 does not work.  The funny thing is that I am just coming off an MS assignment as a contractor and I followed the instructions given to me by MS to remove the domain account for my work there.  And this happens.  Now, MS will give me no support because I am no longer working there.  Can anyone help?
    Sunday, March 14, 2010 7:19 PM
  • how do i do a system restore if i can;t logon? it is OEM Windows Vista Home Basic

     

     

    Friday, April 09, 2010 5:48 AM
  • thank you so much! this worked.
    Monday, April 26, 2010 5:54 AM
  • You can force it to turn off by holding onto the power button. Restart it then it should give you options of to restart the computer. Choose safe mode and you'll follow through. That's what I did since I couldn't log on as well. Had this damn laptop for ONE day only and this problem occurred already.

     

    Thanks a bunch to the one who posted this forum!!

    Thursday, June 10, 2010 12:35 AM
  • "gvagal" or signed "Vee" you are the MAN! thanks!!!!! may you continue using your brain power to help other 'i-dont-know-much-about-computer' people like me.
    Monday, June 21, 2010 4:24 AM
  • Currently am facing the same problem. When i try to restore my computer to an earlier date an error occurs "Syster Restore cannot be done"

    Sunday, September 26, 2010 10:20 AM
  • Thank you so much for taking the time to make this kind of information available to the serious novice user.  I was at a loss to know how to fix the problem.   FIXED AND THANKS.

    Tuesday, November 02, 2010 9:57 PM
  • To wtowell...........THANK YOU...THANK YOU....THANK YOU.....this just happened to me and your answer fixed my problem. I have two computers Vista (the one that this just happened too) and a new HP TouchSmart one w/ win7 the one with Vista I use for work from home. I was totally freaking out........thank you again for posting how to get to the restore thru safe mode........sincerely, kat49hey in jax,fl. Hope you're having a GREAT day!!!!!

    Wednesday, May 11, 2011 5:38 PM
  • It simply did not work.

    Hopefully it works for others...

    Saturday, August 10, 2013 9:31 AM
  • It can be bypassed by going into "Safemode" from there just follow the rest of the steps listed above. Hope this helps!
    Thursday, February 06, 2014 8:51 PM
  • Vee.

    Am sure it will be hard to believe that the SOLUTION that you posted  as far back as July 2008 is still helpful in 2014 almost 6 years later.

    I really appreciate your help because I have been laboring over getting the issue resolve for close to a month now but thanks to you I got it resolved under a few minutes.

    Nizul

    Thursday, February 20, 2014 12:05 AM
  • Hello Vee,

    Would you please describe step by step what you did to fix it? I have experienced this problem yesterday

    best regards

    Agrzeq

    Saturday, February 22, 2014 4:05 AM