Unable to connect to VPN RRS feed

  • Question

  • Hi,

    When one user tries to connect to VPN from home, she is getting the below error message

    connecting to ....   using "WAN miniport (L2TP)'...
    Error: 800:  the remote connection was not made because the attempted VPN tunnels failed.  the VPN server might be unreachable.  If this connection is attempting to use an L2TP/IPsec tunnel, the security parameters required for IPsec negotiation might not be configured properly.
    if you continue to receive error messages you cn enable logging for analysis.

    Some users from other locations are able to connect without any problem.

    This particular user is using Windows 7. In between, it gets connected and after some time it drops and then unable to connect with the above error message. We are using PPTP VPN. Can someone advice what is wrong and how to solve this issue


    Thursday, February 21, 2013 2:37 AM