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Explorer.exe crashes every 10 seconds

    Question

  • My explorer.exe keeps crashing and restarting constantly. This happens right after I log on and I hear a couple noises sounding like trumpets when I first log on. I have windows 7 and can someone please help me. =)

    Log Name:      Application
    Source:        Application Error
    Date:          10/22/2010 8:48:14 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Patrick-PC
    Description:
    Faulting application name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aebab8d
    Faulting module name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aebab8d
    Exception code: 0xc000041d
    Fault offset: 0x000000000002cc2b
    Faulting process id: 0x8fc
    Faulting application start time: 0x01cb7254528a7454
    Faulting application path: C:\Windows\explorer.exe
    Faulting module path: C:\Windows\explorer.exe
    Report Id: 992b4c5c-de47-11df-98e5-0026186d94af
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-10-23T01:48:14.000000000Z" />
        <EventRecordID>17807</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Patrick-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>explorer.exe</Data>
        <Data>6.1.7600.16450</Data>
        <Data>4aebab8d</Data>
        <Data>explorer.exe</Data>
        <Data>6.1.7600.16450</Data>
        <Data>4aebab8d</Data>
        <Data>c000041d</Data>
        <Data>000000000002cc2b</Data>
        <Data>8fc</Data>
        <Data>01cb7254528a7454</Data>
        <Data>C:\Windows\explorer.exe</Data>
        <Data>C:\Windows\explorer.exe</Data>
        <Data>992b4c5c-de47-11df-98e5-0026186d94af</Data>
      </EventData>
    </Event>

    Saturday, October 23, 2010 1:52 AM

Answers

  • My explorer.exe keeps crashing and restarting constantly.
    Exception code: 0xc000041d

    //
    // MessageId: STATUS_FATAL_USER_CALLBACK_EXCEPTION
    //
    // MessageText:
    //
    // An unhandled exception was encountered during a user callback.
    //
    #define STATUS_FATAL_USER_CALLBACK_EXCEPTION ((NTSTATUS)0xC000041D L)

    This message happens when files of the Windows Explorer are damaged.

    Please start the command prompt (cmd.exe) with admin rights [1] and run sfc [2]:

    sfc.exe /scannow

    Is it able to find and repair broken files? Is the Explorer now working again?

    best regards
    André

    [1] http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrator-access-token
    [2] http://support.microsoft.com/kb/929833

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Saturday, October 23, 2010 11:43 AM

All replies

  • does it behave the same in safemode?

    http://www.cesabarre.com/
    Saturday, October 23, 2010 9:48 AM
  • Uninstall this update: Update for Microsoft Windows (KB977074)

     

    and reinstall it.

     

    http://support.microsoft.com/kb/977074


    http://www.cesabarre.com/
    • Proposed as answer by Cesabarre Saturday, October 23, 2010 9:56 AM
    Saturday, October 23, 2010 9:56 AM
  • My explorer.exe keeps crashing and restarting constantly.
    Exception code: 0xc000041d

    //
    // MessageId: STATUS_FATAL_USER_CALLBACK_EXCEPTION
    //
    // MessageText:
    //
    // An unhandled exception was encountered during a user callback.
    //
    #define STATUS_FATAL_USER_CALLBACK_EXCEPTION ((NTSTATUS)0xC000041D L)

    This message happens when files of the Windows Explorer are damaged.

    Please start the command prompt (cmd.exe) with admin rights [1] and run sfc [2]:

    sfc.exe /scannow

    Is it able to find and repair broken files? Is the Explorer now working again?

    best regards
    André

    [1] http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrator-access-token
    [2] http://support.microsoft.com/kb/929833

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Saturday, October 23, 2010 11:43 AM
  • I'm having the same issue and ran  sfc.exe /scannow but that did not fix the problem. I had to run sfc.exe in Safe Mode with Command prompt because I have NO ability to run any explorer.exe features within Windows 7... it just crashes explorer.exe immediatly upon trying to click the Start button, My Computer, etc.

    I'm at my wits end at this point. I woke up this morning, turned on my monitor and my computer says that it failed to restart and it was going to try and repair it... repair didn't work, system restore didn't work.

    Any ideas?  Keep in mind I can't do any operations (besides task manager) without going into Safe Mode with Command prompt. Regular Safe Mode doesn't allow for any mouse input at all.  Computer was working just dandy last night??

    Thanks.

    Sunday, November 7, 2010 12:07 AM
  • Hi,

    please download this reg file from my SkyDrive:

    http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer.reg

    and make a double click on the file to import it. If you can't do this, run regedit.exe and import the registry file there!

    When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the file to your public Skydrive [2] folder and post the link here. I take a look at the dump with the Debugger.

    André

    [1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx
    [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Sunday, November 7, 2010 11:05 AM