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VPN error reason 414

    Question

  • I am having laptop which has Windows 7 home premium. I have Cisco VPN client 5.0.07.290. I am able to connect to wireless net work in my office but not able to get connected at home. It is returning a message : reason 414 failed to establish TCP connection. 

    Please advise 

    Wednesday, June 09, 2010 1:56 AM

Answers

  •  

    Hi,

     

    Since Cisco VPN Client is a third party software which we do not have enough Knowledge about it, I suggest you also involve Cisco support for further assistance. Thank you for your understanding.

     

    Meanwhile, to troubleshoot the issue, I suggest you perform the following steps.

     

    1. Uninstall Cisco VPN Client and reinstall it.

     

    2. Temporarily turn off firewall and antivirus program.

     

    If the issue persists, please also refer to the following article.

     

    VPN Client FAQ

     

    Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.

     

    Thanks,

    Novak

    • Marked as answer by Novak Wu Monday, June 21, 2010 1:37 AM
    Friday, June 11, 2010 1:29 AM

All replies

  • You should probably post in a networking related group, or contact Cisco.  This doesn't have to do with Windows virtualization.
    Wednesday, June 09, 2010 4:59 AM
  •  

    Hi,

     

    Since Cisco VPN Client is a third party software which we do not have enough Knowledge about it, I suggest you also involve Cisco support for further assistance. Thank you for your understanding.

     

    Meanwhile, to troubleshoot the issue, I suggest you perform the following steps.

     

    1. Uninstall Cisco VPN Client and reinstall it.

     

    2. Temporarily turn off firewall and antivirus program.

     

    If the issue persists, please also refer to the following article.

     

    VPN Client FAQ

     

    Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.

     

    Thanks,

    Novak

    • Marked as answer by Novak Wu Monday, June 21, 2010 1:37 AM
    Friday, June 11, 2010 1:29 AM