Windows Media Player Error C00D11B1


  • I just got this new laptop less than a month ago and it hasn't let me play music or videos due to this problem. I've looked in all the help topics about it and nothing fixes it. What am I supposed to do?!?
    Monday, August 02, 2010 6:13 PM


  • Hi,

    First, please try the suggestions in this article and see if the issue can be resolved: Windows Media Player C00D11B1.

    Second, try deleting ALL the files in the folder: C:\Documents and Settings\All Users\DRM\as well as the files in the “Cache” folder beneath that.

    If the issue persists, you can install a codec package to check the result.
    For more information about codec, please refer to: Codecs: frequently asked questions.


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    Thursday, August 05, 2010 10:03 AM