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how do i stop the scrtchy sound problem in windows 7 RRS feed

  • Question

  • any one know how to stop the scrtching sound in windows 7 have tried updating sound drivers it is at worst when using ie8 seems ok when afer a reeboot but the problem comes back shortly after have  had a look about the net and other people seem to suffering the problem was hoping that by now microsoft update would solve the problem but seems that this is not happening ,
    Worst of all when playing music and using ie8 it is terrible Help
    Sunday, January 31, 2010 2:57 AM

Answers

  • Hi,

     

    To troubleshoot this issue, you can try the following steps:

     

    Configure the sound card

    =======================

    1. Click the Start Button, type "MMSYS.CPL" (withour quotation marks) in the Start Search box and press Enter.

    2. On Playback tab, click the Speaker which is used currently and click Properties button.

    3. Switch to Advanced tab, uncheck the "Allow applications to take exclusive control of this device" option.

    4. If the Enhancements tab is available, click it. Check 'Disable all sound effects".

    5. In Setting section, Select None.

    6. Click Apply and click OK.

     

    If it does not work, try the steps as below:

     

    Reinstall driver

    ==============

    1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Search box and press Enter.

    2. Double click to expand "Sound, video and game controllers".

    3. Right click your sound card and click Uninstall.

    4. Check "Delete driver software for this device" check box, click OK.

    5. Restart the computer

    You can also test it in Clean Boot mode.


    Vivian Xing - MSFT
    • Marked as answer by Vivian Xing Monday, February 8, 2010 2:33 AM
    Monday, February 1, 2010 8:27 AM