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Cannot log on to Windows 7 Home Premium RRS feed

  • Question

  • My PC of only 3 months requires a password to open. When I type my password the following message appears "the user profile service failed the login .User profile cannot be loaded". I have followed the support at microsoft link  However, I am told to go into start, then control panel etc, etc and as I cannot get past the welcome page I am unable to make these steps. I do not have nay discs with the laptop.  I would be grateful for any help.

    Thank you

    Wednesday, April 21, 2010 9:31 PM

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