Error when downloading Windows 8.1 Preview


  • I've tried to download the Windows 8.1 preview from the store several times now on two different machines in two different locations and it has stopped due to an error at both locations every time.  The error on the desktop is error 0x80072ee2 and the error on my laptop is 0x80240031.  Both computers are obviously running Windows 8.  Any ideas of what the problems could be?
    Thursday, June 27, 2013 1:48 PM


All replies

  • Please try to download the ISOs from the download page.

    IT Pro Audience Manager for Web Forums

    Thursday, June 27, 2013 4:06 PM
  • yeah use the ISOs. You have timeout issues:

    C:\Users\André>err 0x80072ee2
    # anonymous HRESULT: Severity: FAILURE (1), Facility 0x7, Code 0x2ee2
    # for hex 0x2ee2 / decimal 12002
      ERROR_INTERNET_TIMEOUT                                         inetmsg.h
      ERROR_WINHTTP_TIMEOUT                                          winhttp.h
      ERROR_INTERNET_TIMEOUT                                         wininet.h
    # 3 matches found for "0x80072ee2"
    C:\Users\André>err 0x80240031
    # for hex 0x80240031 / decimal -2145124303
      WU_E_INVALID_FILE                                              wuerror.h
    # The file is in the wrong format.
    # 1 matches found for "0x80240031"

    "A programmer is just a tool which converts caffeine into code"

    Thursday, June 27, 2013 6:23 PM
  • Hi,

    Please check whether the download link Anthony_Mann provided could work.

    In addition, try to temporarily disable the firewall and anti-virus programs to test the result.

    Windows 8.1 Preview: Frequently Asked Questions


    Windows 8.1 Preview: FAQ



    Vincent Wang
    TechNet Community Support

    Friday, June 28, 2013 8:15 AM
  • I am also having trouble downloading the Windows 8.1 Enterprise Preview. It errors out after I select where to save and then flashes over to the initial page so I don't even see what the error details are.

    Gray Knight

    Monday, August 12, 2013 6:09 PM