Launch startup Repair not working


  • My sony vaio shut down unexpectedly.  When I reboot it goes to start up repair and says "start up repair cannot repair this computer automatically)

    Problem Event Name: Startup Repair Offline

    Problem Signature 1: 6.1.7600.16385

    Problem Signature 2: 6.1.7600.16385

    Problem Signature 3: unknow

    Problem Signature 4: 21200039

    Problem Signature 5: AutoFailover

    Problem Signature 6: 12

    Problem Signature 7: NoRootCause

    OS Version: 6.1.7601.

    LocaleID: 1033

    I also tried reinstalling windows, but my system won't even allow to do that.

    Please help!

    Friday, April 19, 2013 6:03 PM


All replies

  • It sounds like your hard drive might be dying.  When you boot from the windows CD, boot to the command line option and run a "chkdsk C: /r /f" command.  That will check the drive for bad sectors.  If that comes up clean you might have to delete the partition and reformat.
    Saturday, April 20, 2013 1:41 AM
  • Hi,

    You can refer to this article to see if it could help you fix this issue:

    How to Recover from an Infinitely Looping Startup Repair Loop without Reinstalling Windows

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Alex Zhao
    TechNet Community Support

    Tuesday, April 23, 2013 3:34 AM