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Quick blue screen after waking up from sleep mode.

    Question

  • I have a brand new asus zenbook s13 with windows 10. And everytime i click a keyboard key when its in sleep mode, it flashes a blue screen (really fast, i would say 300ms) before it shows the normal state (a picture with the sign-in options etc etc).
    The other Asus zenbook that i tested did not do this.
    Any advices on how to fix this?
    Sunday, May 12, 2019 6:41 PM

All replies

  • Hi,

     

    Please refer to the following steps:

     

    1. Open Windows Power options screen

    2. Identify your active power plan and follow the links to "Additional Options"

    3. On that screen, disable Hibernation, Hybrid Sleep and PCI Express Link State Management4.

    4. Save the changes and reboot

     

    Meanwhile, check your event viewer to see if there is any event.

     

    Hope these can help you.


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    Monday, May 13, 2019 2:47 AM
  • Hi,

     

    Was your issue solved?

     

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    Wednesday, May 15, 2019 7:32 AM
  • Hi,

     

    Since you have not responded for a long time, we will temporarily archive this post.

     

    If you have any questions,  please feel free to contact us.


    Please remember to mark the replies as answers if they help.
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    Monday, May 20, 2019 8:02 AM