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Can't connect to WIFI RRS feed

  • Question

  • I uploaded windows 10 and could not connect to WIFI.  Reverted back to 8.1 still can't connect to WIFI. The WIFI adapter will not connect. I've disabled and enabled adapter. Unplugged WIFI Router.
    Saturday, September 5, 2015 3:47 PM

Answers

  • We probably could have easily fixed this on win 10, but since you reverted you will have to go through this all over again

    More often than not when a device isn't working it is because the driver has become corrupted. Re-installing a fresh copy should help
    http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly?SignedIn=1


    Wanikiya and Dyami--Team Zigzag

    • Proposed as answer by jim-xu Friday, September 11, 2015 5:42 AM
    • Marked as answer by Michael_LSModerator Tuesday, October 13, 2015 2:13 AM
    Saturday, September 5, 2015 4:20 PM
    Moderator
  • Hi Buckeye,

    Thank you for your question.

    Did you try to use the other device to check if it could connect to WIFI?

    If the issue just occur this PC, we could do a clean boot by the following link except above suggestion:

    https://support.microsoft.com/en-us/kb/929135 

    If there are any questions regarding this issue, please be free to let me know.

    Best Regard,

    Jim


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    • Proposed as answer by jim-xu Friday, September 11, 2015 5:42 AM
    • Marked as answer by Michael_LSModerator Tuesday, October 13, 2015 2:13 AM
    Wednesday, September 9, 2015 8:52 AM

All replies

  • We probably could have easily fixed this on win 10, but since you reverted you will have to go through this all over again

    More often than not when a device isn't working it is because the driver has become corrupted. Re-installing a fresh copy should help
    http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly?SignedIn=1


    Wanikiya and Dyami--Team Zigzag

    • Proposed as answer by jim-xu Friday, September 11, 2015 5:42 AM
    • Marked as answer by Michael_LSModerator Tuesday, October 13, 2015 2:13 AM
    Saturday, September 5, 2015 4:20 PM
    Moderator
  • Hi Buckeye,

    Thank you for your question.

    Did you try to use the other device to check if it could connect to WIFI?

    If the issue just occur this PC, we could do a clean boot by the following link except above suggestion:

    https://support.microsoft.com/en-us/kb/929135 

    If there are any questions regarding this issue, please be free to let me know.

    Best Regard,

    Jim


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    • Proposed as answer by jim-xu Friday, September 11, 2015 5:42 AM
    • Marked as answer by Michael_LSModerator Tuesday, October 13, 2015 2:13 AM
    Wednesday, September 9, 2015 8:52 AM