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windows 7 rc error event id 6008

    Question

  • Hey ppl, I've notice people on this forum with similar problems but not exactly the same as mine... I've been using win 7 RC x86 for the past month and it worked great. About 4 days ago it started randomly crashing but with no blue screen of death. It crashed like someone pulled the plug on the machine so my monitor shows a black screen getting no video input however my power light on my pc stays on... After it happened 3 times in one day i did a clean install... It worked great for a day and then happened again... It happens at random time intervals and except for one time, while i am not using the pc... It is getting really annoying now, I will prob try another clean install but it may just happen the same way again... I tried the memory test and it returned with no problems... And I did not install much applications since the last time i re installed... just office, photoshop and nero 8... I have my power setting set to never turn the monitor off nor the hard drive and i don't use a screen saver...normally when i leave the machine i just turn my monitor off...

    Here is the error i got in event viewer...

    Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="EventLog" />
      <EventID Qualifiers="32768">6008</EventID>
      <Level>2</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2009-08-31T05:10:39.000000000Z" />
      <EventRecordID>2701</EventRecordID>
      <Channel>System</Channel>
      <Computer>Jason-PC</Computer>
      <Security />
      </System>
    - <EventData>
      <Data>9:08:59 PM</Data>
      <Data>‎8/‎30/‎2009</Data>
      <Data />
      <Data />
      <Data>12379</Data>
      <Data />
      <Data />
      <Binary>D907080000001E00150008003B004F00D907080001001F00050008003B004F003C0000003C000000000000000000000000000000000000000100000000000000</Binary>
      </EventData>
      </Event>
     

    I use an amd athlon 64 dual core 5000+ (2.6GHz) with 4GB ram...
    Thanks for the future help....
    Monday, August 31, 2009 1:39 AM

Answers

  • Yeah, that's not a bugcheck - that looks like a spontaneous reboot or otherwise ungraceful shutdown.  Check cable and card connections, RAM and CPU connections, etc. to ensure they're snug, ensure cooling and ventilation are adequate, get rid of dust, etc.  Try removing unnecessary hardware from the equation.  Is your PSU up to the task?
    Friday, September 11, 2009 1:37 AM

All replies

  • Hi sm27,

    Various individuals have reported similar behavior, attributable to various power management issues in the Win7 RC.  If you completely disable power management features, do you continue to experience the behavior?

    Else, you may wish to ensure that your drivers are up to date, and you're running the latest BIOS, as well as firmware for various devices...
    Monday, August 31, 2009 2:29 AM
  • I have just set evertying in power management to never turn off in a custom profile i created. i will try it and report after 24hrs or if i continue to crash... will also check for all my latest drivers...
    Monday, August 31, 2009 2:37 AM
  • so far so good... i created a custom high power management setting and everything i could set to never or turn off i did... the only thing i think was different from the regular power setting i had from before was that i disabled the hybrid sleep...i was not sure what that was before so i left it but in this plan i turned off everything possible and i;ve been running without a crash for a 36 hrs and i did not turn off the pc once during that time interval...

    thx for the advice no.compromise...
    Tuesday, September 01, 2009 10:29 AM
  • Good to hear the workaround, for what it is, is working for you sm27. :-)
    Tuesday, September 01, 2009 10:32 AM
  • this thing is crazy...i got home from work today and put on the pc and withing 10mins it crashed, and when i put it back on, it did so again after 5 mins...seems to boot up stable sometimes and go crazy sometimes... i guess tomorrow i will try another fresh install...
    Wednesday, September 02, 2009 12:17 AM
  • You're certain there is no bugcheck - no minidump in %systemroot%\minidump, or any entry indicating a bugcheck in the event logs?
    Wednesday, September 02, 2009 2:12 AM
  • there is no %systemroot%\minidump folder...

    this is what i get in the event logs for the crashes

    firstly under critical

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
      <EventID>41</EventID>
      <Version>2</Version>
      <Level>1</Level>
      <Task>63</Task>
      <Opcode>0</Opcode>
      <Keywords>0x8000000000000002</Keywords>
      <TimeCreated SystemTime="2009-09-02T04:02:20.300000000Z" />
      <EventRecordID>3132</EventRecordID>
      <Correlation />
      <Execution ProcessID="4" ThreadID="8" />
      <Channel>System</Channel>
      <Computer>Jason-PC</Computer>
      <Security UserID="S-1-5-18" />
      </System>
    - <EventData>
      <Data Name="BugcheckCode">0</Data>
      <Data Name="BugcheckParameter1">0x0</Data>
      <Data Name="BugcheckParameter2">0x0</Data>
      <Data Name="BugcheckParameter3">0x0</Data>
      <Data Name="BugcheckParameter4">0x0</Data>
      <Data Name="SleepInProgress">false</Data>
      <Data Name="PowerButtonTimestamp">0</Data>
      </EventData>
      </Event>

    and under error

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="EventLog" />
      <EventID Qualifiers="32768">6008</EventID>
      <Level>2</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2009-09-02T04:02:34.000000000Z" />
      <EventRecordID>3128</EventRecordID>
      <Channel>System</Channel>
      <Computer>Jason-PC</Computer>
      <Security />
      </System>
    - <EventData>
      <Data>8:00:33 PM</Data>
      <Data>‎9/‎1/‎2009</Data>
      <Data />
      <Data />
      <Data>141</Data>
      <Data />
      <Data />
      <Binary>D9070900020001001400000021001A03D9070900030002000400000021001A033C0000003C0000000000000000000000000000000000000001000000DB010000</Binary>
      </EventData>
      </Event>

    that's all i find....
    Wednesday, September 02, 2009 2:44 AM
  • Yeah, that's not a bugcheck - that looks like a spontaneous reboot or otherwise ungraceful shutdown.  Check cable and card connections, RAM and CPU connections, etc. to ensure they're snug, ensure cooling and ventilation are adequate, get rid of dust, etc.  Try removing unnecessary hardware from the equation.  Is your PSU up to the task?
    Friday, September 11, 2009 1:37 AM
  • i think it just may be that something was slack because a couple of days ago my cuz was messing around in my room and as soon as she bumped into my desk it crashed. i did not have the time between then and now to check it but i had to go in my machine earlier today and i checked to make sure everything was snug and cleaned up all the dust that was around and so far so good...but i'm giving it a couple of days to make sure before confirming ur comment above as the answer... and i'm pretty sure the power supply is not the problem. it's relatively new and has good wattage...600W if i remember correctly...thx alot for all your help no.compromise...i can't til oct 22 to get the legit copy of win7 ultimate...hopefully the 320US pricetag is worth it...
    Friday, September 11, 2009 3:22 AM
  • so far so great...been working brilliantly *knock on wood*... cant seem to put ur last comment as the answer so if u can please do so for me... thanks again no.comprominse...
    Saturday, September 12, 2009 12:33 PM
  • Good to hear things seem to be in good shape! :-)

    Thanks for the effort, but it appears that a MS moderator has changed the type of this interaction from a "Question" to a "Discussion", for which there can apparently be no true "answer":
    "# Changed Type Dale Qiao MSFT, Moderator Tuesday, September 0x, 2009 x:41 xM"
    I don't know why they do that.  There may be some guidelines that indicate when this may take place in the FAQ, but I haven't seen any.  Presumably, the type can be changed back to a question, but it would seem that this may only be done by a moderator... x_X
    Saturday, September 12, 2009 1:06 PM
  • ah well... seems they want to steal ur sunshine with not being able to credit u the answer...but u do have my thanks...
    Saturday, September 12, 2009 1:08 PM
  • You're very welcome!  (I'm sure I'll survive... <g>)
    Monday, September 14, 2009 10:14 AM
  • Hi ,

    I am also facing similar issues with my laptop ,same events 6008 and 41.

    No. compromise you mentioned to check the connection and all , but to check for all these I ll have to open the laptop and I fear voiding the warranty over it .

    I will however change the power management settings and check again.

    I bought Aspire 5738 in Nov 2009 and I m running Win 7 over it since then . Till a few days back i had no issues with it and it was working well ,but recently it has started rebooting after almost evry 2 hours all of a sudden while working or even if nothing is being done (only downloading is going on).

    In the eventlog there is a event "eventlog evnet ID 6008 - unexpected shutdown I read in this forum that it may be due to overheating (which may be the reason after all as now summer has started), but in order to check that I kept my laptop on the floor which is relatively cool and gives a proper vent to the heat emanating from the laptop but still I can see that it rebooted (which leads me to believe that it may not be due to overheating ) .

    I have run the AVG full comp scan and no virus is reported , and I did not install any new software except the usual AVG updates .

    Even though this laptop is in warranty and I read that it may be a hardware issue ,I am wary of giving it to Acer guys as then I will have to stay without my laptop for many days (repairing time can be long here) .

    Can anyone help me in this regard , I mean if I am sure that its a hardware issue I will have to turn to the Acer service centre for sure however long it may take but can there be any other reason (may be software ,which I can solve myself) .

    Thanks in advance
    Wednesday, March 10, 2010 7:31 AM
  • honey_gupta
    even i'm having exact problem ...
    my dual core PC restarts exactly after 2 hours....
    i dont think its hardware coz so many of us cant have the same prob ,must be something with the OS..
    Wednesday, March 10, 2010 1:09 PM
  • @abhishekbaurai - sounds like you're experiencing the "Windows 7 RC (Release Candidate) Expiration" reboot - see this for more details.

    If you're not running the RC, then it would seem to be a strange coincidence that your system is rebooting after two hours!
    Wednesday, March 10, 2010 3:10 PM
  • No.Compromise
    If that is so then why is restarting?
    can it not display a message,coz I had removed its WAT.
    Though I wished to buy one rtm version but this error has really dissapointed me.
    any other help..plzz
    Thursday, March 11, 2010 1:31 PM
  • No.Compromise
    thanks for the link you provided .
    Would surely upgrade to RTM version very soon.
    Thursday, March 11, 2010 1:33 PM
  • Hey No Compromise, I had the same error report but I had a blue screen with my unit error code 0x00000050. I blue screened once before and that code ended in  1d. Do you have any clues as to what would be causing it? I've checked for all driver updates on AMD and ATI drivers, all I got was that the drivers were the best no update needed.
    Thursday, September 27, 2012 3:55 AM