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Windows 7 or vista 64 bit have a bug ? !!!!

    Question

  • Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
      <EventID>41</EventID>
      <Version>2</Version>
      <Level>1</Level>
      <Task>63</Task>
      <Opcode>0</Opcode>
      <Keywords>0x8000000000000002</Keywords>
      <TimeCreated SystemTime="2009-08-16T05:03:01.103223700Z" />
      <EventRecordID>14938</EventRecordID>
      <Correlation />
      <Execution ProcessID="4" ThreadID="8" />
      <Channel>System</Channel>
      <Computer>ti-PC</Computer>
      <Security UserID="S-1-5-18" />
      </System>
    - <EventData>
      <Data Name="BugcheckCode">0</Data>
      <Data Name="BugcheckParameter1">0x0</Data>
      <Data Name="BugcheckParameter2">0x0</Data>
      <Data Name="BugcheckParameter3">0x0</Data>
      <Data Name="BugcheckParameter4">0x0</Data>
      <Data Name="SleepInProgress">false</Data>
      <Data Name="PowerButtonTimestamp">0</Data>
      </EventData>
      </Event>
    Sunday, August 16, 2009 5:20 AM

Answers

  • Hi,

    Based on our customers feedback. This issue is mostly caused by drivers(Such as old realtek audio driver). Could you please install recent drivers and the latest BIOS and firmware to test the issue?

    Monday, August 17, 2009 6:50 AM

All replies

  • Looks like your system was not shut down in a graceful fashion.
    Monday, August 17, 2009 2:27 AM
  • Hi,

    Based on our customers feedback. This issue is mostly caused by drivers(Such as old realtek audio driver). Could you please install recent drivers and the latest BIOS and firmware to test the issue?

    Monday, August 17, 2009 6:50 AM
  • Hi Robinson,

    Please forgive the diversion, but am I interpreting correctly that this suggests that e.g. old Realtek drivers have been indicated to be responsible for spontaneous reboots of a system?
    Monday, August 17, 2009 9:50 AM
  • Hi Robinson,

    Please forgive the diversion, but am I interpreting correctly that this suggests that e.g. old Realtek drivers have been indicated to be responsible for spontaneous reboots of a system?

    No.

    I means that old Realtek drivers may responsible for current problem in this case.

    Many reported Event ID 41 issues are caused by incompatibility driver.

    Thanks.
    Tuesday, August 18, 2009 8:40 AM
  • hello i been geting this bug check code from my hp dv 6 2190

    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7600 Build 7600
    System Manufacturer Hewlett-Packard
    System Model HP Pavilion dv6 Notebook PC
    System Type x64-based PC
    Processor Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz, 1600 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date Hewlett-Packard F.1C, 5/17/2010
    SMBIOS Version 2.6
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7600.16385"
    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 3.99 GB
    Available Physical Memory 2.18 GB
    Total Virtual Memory 7.98 GB
    Available Virtual Memory 5.68 GB
    Page File Space 3.99 GB
    Page File C:\pagefile.sys

    here is the bsod dump

     

    + System

      - Provider

       [ Name]  Microsoft-Windows-Kernel-Power
       [ Guid]  {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
     
       EventID 41
     
       Version 2
     
       Level 1
     
       Task 63
     
       Opcode 0
     
       Keywords 0x8000000000000002
     
      - TimeCreated

       [ SystemTime]  2010-08-04T23:55:52.186018800Z
     
       EventRecordID 11922
     
       Correlation
     
      - Execution

       [ ProcessID]  4
       [ ThreadID]  8
     
       Channel System
     
       Computer gezzey-PC
     
      - Security

       [ UserID]  S-1-5-18
     

    - EventData

      BugcheckCode 254
      BugcheckParameter1 0x8
      BugcheckParameter2 0x6
      BugcheckParameter3 0x5
      BugcheckParameter4 0xfffffa80074aac80
      SleepInProgress false
      PowerButtonTimestamp 0

    Saturday, August 14, 2010 6:20 AM
  • The computer has rebooted from a bugcheck. The bugcheck was: 0x000000fe (0x0000000000000008, 0x0000000000000006, 0x0000000000000005, 0xfffffa800709ac80). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 080210-45770-01.

    Saturday, August 14, 2010 6:43 AM
  • It's very likely a hardware error. Try removing extra hardware.
    If that doesn't work:
    Procedure for this:
    1) Look up the minidump in c:\windows\minidump
    2) Save it to your sky drive. Tell us about it
    OR
    3) Install "Debugging tools for windows"
    4) Copy the minidump file to your desktop
    5) Run Debugging tools for windows
    6) Set the proper symbol path (SRV*c:\symbols\*http://msdl.microsoft.com/download/symbols)
    7) Open Crash dump (that's your minidump)
    8) Run !analyze -v
    9) Which driver does it complain about?
    10) Try to figure out in the device manager which driver it is.
    11) Update that driver, or remove the device
     
    Remember: Once is a fluke, twice is a problem

    Sunday, October 31, 2010 8:09 AM