I have a Surface tablet running Windows RT and cannot get the Mail App to sync with our Exchange 2007 SP 2 mail server. The only way it will ever sync is if we check "Allow Non-Provisionable Devices". We do not have any unsupported features turned on. It continues to give the message that mail cannot sync because "This PC cannot support the security policies required by the Exchange instance". Here is what is currently turned on:
Allow Non-Provisionable Devices = unchecked
Windows File Shares = checked
Windows SharePoint Services = checked
Require Password = checked
Require Alphanumeric password = unchecked
Enable password recovery = checked
Require encryption on device = checked
Require encryption on storage card = unchecked
Allow simple password = checked
Number of failed attempts allowed = 10
Minimum password length = 6
Time without user input before password must be re-entered = unchecked
Password expiration = unchecked
Enforce password history = 5
Can anyone assist with this?
"enforce password on device" is Exchange security settings. After enabling it, the smartphone needs to enter the password or code to sync. I don't have Surface to test, but you can check the Surface security settings to enable lock password. Or this link may help:Case 4: It could be MS Exchange policies that “Enforce password on device”.
Please follow this article to modify the password policy: How to enable Allow ...
Bob Lin, MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on
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