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usb 2.0 ports acting like 1.1 ports in win 7 pro

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    so, all of a sudden, when plugging devices into my usb 2.0 hub I'm getting messages from windows 7 saying "this usb 2.0 device can perform faster if you connect it to a hi-speed usb 2.0 port..."

    all the ports on my mobo (asus M3A78-CM) are 2.0, as is the hub I'm using.  up till about a week ago everything was fine.  nothing's changed since.  a few days ago this started.

    any ideas?  what should I look for, bad drivers, etc...

    ...joe
    Saturday, February 06, 2010 3:31 AM
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    I don't think chipset drivers have anything to do with this one.

    Try disconnecting the hub & powering it off/on again, then reconnect it.

    Then look in device manager.  View devices by connection, and look for your generic USB hub.  What's the name of the USB controller it shows up under?

    Thanks,
    Mark
    Want to know if your current hardware & software will work with Windows 7? Check out these links: **Windows 7 Upgrade Advisor ** **Windows 7 Compatibility Center**
    • Proposed as answer by jrivam Friday, February 08, 2013 4:21 AM
    Sunday, February 07, 2010 3:14 AM
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    Installing chipset driver packages may resolve some specific issues, but it isn't a general solution for all USB issues. 

    Want to know if your current hardware & software will work with Windows 7? Check out these links: **Windows 7 Upgrade Advisor ** **Windows 7 Compatibility Center**
    Sunday, February 07, 2010 7:55 AM
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    Hi,

     

    The above suggestions are worth to perform. Meanwhile, I would like to share you the general troubleshooting steps for USB devices.

     

    General troubleshooting steps for USB devices

     

    Thanks,

    Novak

     

    • Marked as answer by Novak Wu Monday, February 15, 2010 2:34 AM
    Monday, February 08, 2010 2:55 AM
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    Thanks for these instructions - I was struggling with the "This device can perform faster" error. On the list of things to try is "Replace the USB cable with a new one. " so I did and immediately had no problems - So try this first!
    Sunday, October 03, 2010 5:10 PM
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    Novak,  The troubleshooting you refer to is for when a USB device works unreliably or doesn't work at all.  It isn't relevant to the specific error message in this thread.

    The basic problem here is Microsoft errors not being useful.  You get the error 'this device...'   Which device?  It doesn't tell you.  It could be a device you've plugged in but also one of half a dozen things internally.  You have no way of telling.  That's why terribly helpful people link to the wrong troubleshooting guide or suggest turning it off an back on again.

    Thursday, May 10, 2012 9:26 AM
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    this worked for me. i have a usb hub, no matter what i connect to it, it keeps saying me the message, when i power it off, and on again, then no more messages. thank you.
    Friday, February 08, 2013 4:23 AM
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