none
PPTP Connection, where is the log file stored when "Enable Logging" is selected? RRS feed

  • Question


  • When I try to connect to a PPTP VPN I'm getting a certain error (the specifics of the error aren't the topic of this post, however). I have checked the "Enable Logging" option that is displayed in the "Error Connecting to VPN Connection" but don't know where those logs are found. They're not in C:\Windows\Logs which is where I would have first suspected them to be. Does anyone know where I can find them?

    Thanks!
    Wes
    Thursday, December 17, 2009 12:01 AM

Answers

  • This is an old question, but since it was never answered satisfactorily, here's a real answer.

    The logs for the built-in VPN Client are viewable via Computer Management.

    Go to Start > Right click "Computer", Choose "Manage".

    Click "Event Viewer", Click "Windows Logs", Click "Application"

    In the right-hand pane, look for entries from Source "RasClient".

    Thursday, January 5, 2012 6:14 AM

All replies

  • Hi,

     

    Which VPN Client is used on the computer, Cisco or other system?

     

    If the Client is Cisco system, please locate the following folder. Also, you may need involve Cisco support for further assistance.

     

    C:\Program Files\Cisco systems\VPN client\logs

     

    For more information, please refer to the link below:

     

    Troubleshooting VPN problems

     

    Please Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

     

    Thanks,

    Novak

     

    Friday, December 18, 2009 2:59 AM
  • This answer does not address the question, which specifically mentioned PPTP and made no mention of Cisco. Please unmark this as the answer.

    I would like an answer to the question. When using Windows PPTP, if the connection fails, a dialog is brought up which offers the option to "Enable Logging". If one selects this option then proceeds to attempt to connect, where are the logs stored?

    Tuesday, August 10, 2010 1:31 PM
  • It appears that in previous versions of Windows, the info would be logged to %systemroot%\logfiles, but in Windows 7, it appears that the logs are collected in some undisclosed location.

    I found, however, that if you can get the connection to fail, you can enable logging, and after retrying and the connection fails again, there is a hyperlink (named 'details' or 'diagnostics' if I recall correctly). Clicking this hyperlink brings up a new dialog with a button "Generate Report". This will allow you to generate a report from a number of logged sources. The report is generated as HTML and can be viewed through your default browser. It can also be e-mailed to you or a colleague.

    Tuesday, August 10, 2010 1:48 PM
  • This is an old question, but since it was never answered satisfactorily, here's a real answer.

    The logs for the built-in VPN Client are viewable via Computer Management.

    Go to Start > Right click "Computer", Choose "Manage".

    Click "Event Viewer", Click "Windows Logs", Click "Application"

    In the right-hand pane, look for entries from Source "RasClient".

    Thursday, January 5, 2012 6:14 AM
  • I stumbled on this thread today and noticed that an incorrect answer was marked. Allow me to fix that so that other users can find the right answer.
    Thursday, September 7, 2017 7:01 PM
    Moderator