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Reactivation of Windows 7 Ultimate upgrade after hard drive crash.

    Question

  • My hard drive crashed about 3 years ago.

    I have finally gotten around to repairing it.

    I installed a new drive and reinstalled my Windows 7 ultimate upgrade.

    However, I am not being allowed to activate it because it is an upgrade and not from a non upgrade disk.

    I don't have my original vista disks because that came installed on my Gateway computer. It was on the

    drive that crashed. I have an activation code on the computer case but no installation for it and it won't take that code either.

    How do I get Windows to activate the win 7 ultimate upgrade?

    Tuesday, March 15, 2016 7:08 PM

Answers

All replies

  • install vista and upgrade it, the only way the key will work. 

    getting a vista ISO/install disk won't be as easy as you think, unless you know a packrat IT guy.

    Tuesday, March 15, 2016 7:17 PM
  • As long as you have your Vista product key Microsoft might make an exception as far as re-installing Vista.

    How to activate Windows 7 or Vista manually (activate by phone)


    http://support.microsoft.com/kb/950929/en-us

     

    1) Click Start, and in the Search box type:   slui.exe  4

    2) Next press the 'ENTER' key

    3) Select your 'Country' you are located in from the drop down list.

    4) Choose the 'Phone Activation' option.

    5) Stay on the phone *** do not select/press any options *** and wait for a person to help you.

    6) Explain your problem clearly to the support person.


    7) The support person should give you a confirmation ID, copy it down on paper,

    8) Verify the ID is correct by reading back to the support person.

    9) Enter the ID number and click 'Next' to finish the activation process.

    ===========================================

    How to contact a Microsoft Product Activation Center by phone

    http://support.microsoft.com/kb/950929

    Microsoft Activation Centers Worldwide Telephone Numbers:

    http://www.microsoft.com/licensing/existing-customers/activation-centers.aspx


    (This site is for Volume License Activation but if you call they will help you)

     

    The phone number you called does not work:

    Microsoft Worldwide contacts:

    http://www.microsoft.com/worldwide/default.aspx

    J W Stuart:

    http://www.pagestart.com


    Never be afraid to ask. This forum has some of the best people in the world available to help.




    Tuesday, March 15, 2016 10:08 PM
  • As The Grim says, you need to have Windows Vista installed before going for Windows 7, since you have done upgrade initially. The associated Windows 7 product key can't be used for clean installation.

    Balaji Kundalam

    Wednesday, March 16, 2016 7:57 AM
  • Hi AndrueCarr,

     

    As far as I know, I think the best way is following the Grim’s suggestion to have a test.

     

    Best regards.


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, March 17, 2016 1:16 AM
    Moderator