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windows 7 not recognizing speakers

    Question

  • We just installed Windows 7 and cannot get it to recognize speakers. We thought it might be because the speakers are too old, but new speakers are not recognized either. What do we do now to get sound? We also checked to make sure the driver is up-to-date, which it is.
    Sunday, July 04, 2010 4:48 PM

Answers



  • If it is a built-in Realtek HD sound, you may want to completely uninstall the audio software from the Control Panel altogether and just use the regular Windows compatibility drivers, which work fine. I found that after installing Realtek HD audio drivers on some systems, it would only detect the digital import jack and USB devices. It would not pick up on analog sound using regular audio cables.
    • Proposed as answer by Biometric Engineer Thursday, July 08, 2010 1:27 PM
    • Marked as answer by Novak Wu Monday, July 12, 2010 1:38 AM
    Wednesday, July 07, 2010 6:38 AM
  •  

    Hi,

     

    DominicP’s suggestion is worth to perform. If the issue persists, please also perform the following steps.

     

    1. Open Device Manager and check whether there is any exclamation mark or question mark beside the Sound card. If so, the issue can be caused by driver and you should upgrade or reinstall the driver.

     

    2. Assure the Speakers power is connected and it is plugged to the correct port.

     

    3. Replace another headphone to check the result.

     

    Thanks,

    Novak


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Novak Wu Monday, July 12, 2010 1:38 AM
    Tuesday, July 06, 2010 2:28 AM

All replies

  • Right click on the sound icon in the notification area, bottom right of your screen, and select Playback devices.

    Make sure your speakers are selected as the default output device and that the volume levels are not set too low or the device is muted.

    Sunday, July 04, 2010 9:55 PM
  •  

    Hi,

     

    DominicP’s suggestion is worth to perform. If the issue persists, please also perform the following steps.

     

    1. Open Device Manager and check whether there is any exclamation mark or question mark beside the Sound card. If so, the issue can be caused by driver and you should upgrade or reinstall the driver.

     

    2. Assure the Speakers power is connected and it is plugged to the correct port.

     

    3. Replace another headphone to check the result.

     

    Thanks,

    Novak


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Novak Wu Monday, July 12, 2010 1:38 AM
    Tuesday, July 06, 2010 2:28 AM


  • If it is a built-in Realtek HD sound, you may want to completely uninstall the audio software from the Control Panel altogether and just use the regular Windows compatibility drivers, which work fine. I found that after installing Realtek HD audio drivers on some systems, it would only detect the digital import jack and USB devices. It would not pick up on analog sound using regular audio cables.
    • Proposed as answer by Biometric Engineer Thursday, July 08, 2010 1:27 PM
    • Marked as answer by Novak Wu Monday, July 12, 2010 1:38 AM
    Wednesday, July 07, 2010 6:38 AM
  • Agreed, I have seen this as well with RealTekHD drivers.

     

    Uninstall and let Windows install its own drivers has worked many times.


    Network Systems Engineer * Zvetco Biometrics * Windows Server 2008 R2 * Core2 6600 @ 3.30GHz * 16 GIGS RAM * NVIDIA 9400GT * ** " Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Thursday, July 08, 2010 1:27 PM