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Windows Vista Install Error 1618

    Question

  • I tried to install a program such as iTunes or VLC Media program or any other program and the error message 1618 was displayed saying that another installation is in progress, please finish this installation before attempting this one again...
    So I checked task manager and there were no other installations in progress. I tried restarting my computer and still it displays the same message (and there's only one installation, (the one I'm attempting to Install) in progress.)
    What Should I do?
    Sunday, September 07, 2008 2:36 AM

Answers

  • Hi,

     

    Thank you for your update.

     

    Given the current stage, let’s take the following steps to continue troubleshooting this issue.

     

    Suggestion 1: Test issue in Clean Boot

    =============================

    1. Click Start, type "MSCONFIG" (without the quotations) in the Search Bar and Press "Enter" to start the System Configuration Utility.

    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).

    3. Click the "Startup" tab, click "Disable All" and click "OK".

    4. Restart the computer and test the issue.

     

    Note: Clean Boot is a troubleshooting step. If some programs have been disabled, we can re-enable them later. If you see the System Configuration Utility, check the box of "Don't show this message" and then click "OK".

     

    Please monitor the system in the Clean Boot environment. If the problem does not occur, it indicates that the problem is related to one application or service we have disabled. You may use the MSCONFIG tool again to re-enable the disabled item one by one to find out the culprit.

     

    Suggestion 2: Check the Windows Installer service

    ======================================

    1. Click "Start", input "services.msc" (without quotation marks) to Start Search bar and press "Enter".

    2. Double click the “Windows Installer” service.

    3. Please try to stop and start the service.

     

    If you receive any error message when trying to check Windows Installer service, please let me know.

     

    If the issue still persists, I suggest you enable Windows Installer log and reproduce this problem.

     

    How to Interpret Windows Installer Logs

    http://blogs.technet.com/richard_macdonald/archive/2007/04/02/How-to-Interpret-Windows-Installer-Logs.aspx

     

    Then, please upload the log file to the following link:

     

    https://sftus.one.microsoft.com/choosetransfer.aspx?key=d08ec315-f359-4877-80a7-87f14de49763

    Password: eQ$NASzmUp

     

    I will take a further research after I get the file.

     

    Thanks.

     

     

    Thursday, September 11, 2008 9:55 AM
    Moderator

All replies

  • Hi,

     

    This issue may be caused by a corrupt registry key or system file. We can try to take the following suggestions to troubleshoot this issue.

     

    Suggestion 1: Rename Windows Installer InProgress file

    ======================================

    1. Click Start, type regedit in search bar, and then press Enter.

    2. Locate the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InProgress .

    3. Click the InProgress subkey and note the name of the file listed on the right side for the database path. This file should have a .msi or .ipi extension.

    4. Rename InProgress to OldProgress .

    5. Close Registry Editor.

    6. Locate the C:\Windows\Installer folder.

    7. Rename the file listed in step 3.

    8. Restart the computer, and then try the installation again.

     

    NOTE: If the InProgress subkey is not exist, please let me know.

     

    Suggestion 2: Unregister/ reregister Windows Installer

    ======================================

    1. Click Start. In the Start Search dialog box, type: cmd, and right-click cmd.

    2. Click Run as administrator.

    3. Please run following commands one by one.

    msiexec /unreg

    msiexec /regserver

     

    In addition, you also can try to install the latest Windows Installer 4.5 to troubleshoot this issue.

     

    Windows Installer 4.5 is available

    http://support.microsoft.com/kb/942288/en-us

     

    If you didn’t install SP1, it is recommended to install it first. It will install the latest Windows Vista components and system files, which may fix the Windows Installer issue and potential issues.

     

    Hope it helps.

     

    Tuesday, September 09, 2008 8:08 AM
    Moderator
  • Hi,
    Thank you for your reply,
    I have tried all of your suggestions and have had no success, I changed the registry file from d5e6.ipi to d5e7.ipi and updated version, and unregistered and re registered windows installer. I was wondering iof you had any other suggestions.
    Thank you.
    Wednesday, September 10, 2008 7:51 AM
  • Hi,

     

    Thank you for your update.

     

    Given the current stage, let’s take the following steps to continue troubleshooting this issue.

     

    Suggestion 1: Test issue in Clean Boot

    =============================

    1. Click Start, type "MSCONFIG" (without the quotations) in the Search Bar and Press "Enter" to start the System Configuration Utility.

    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).

    3. Click the "Startup" tab, click "Disable All" and click "OK".

    4. Restart the computer and test the issue.

     

    Note: Clean Boot is a troubleshooting step. If some programs have been disabled, we can re-enable them later. If you see the System Configuration Utility, check the box of "Don't show this message" and then click "OK".

     

    Please monitor the system in the Clean Boot environment. If the problem does not occur, it indicates that the problem is related to one application or service we have disabled. You may use the MSCONFIG tool again to re-enable the disabled item one by one to find out the culprit.

     

    Suggestion 2: Check the Windows Installer service

    ======================================

    1. Click "Start", input "services.msc" (without quotation marks) to Start Search bar and press "Enter".

    2. Double click the “Windows Installer” service.

    3. Please try to stop and start the service.

     

    If you receive any error message when trying to check Windows Installer service, please let me know.

     

    If the issue still persists, I suggest you enable Windows Installer log and reproduce this problem.

     

    How to Interpret Windows Installer Logs

    http://blogs.technet.com/richard_macdonald/archive/2007/04/02/How-to-Interpret-Windows-Installer-Logs.aspx

     

    Then, please upload the log file to the following link:

     

    https://sftus.one.microsoft.com/choosetransfer.aspx?key=d08ec315-f359-4877-80a7-87f14de49763

    Password: eQ$NASzmUp

     

    I will take a further research after I get the file.

     

    Thanks.

     

     

    Thursday, September 11, 2008 9:55 AM
    Moderator
  • Hi,

    I exprerienced the problem,
     
    what I did is I deleted the files on the registry: (note:) You have to export the entry first before deleting them:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Sahred Tools\MSConfig\Startrupfolder
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Sahred Tools\MSConfig\Startrupreg

    THen restast your PC and tried to install it again, Ok, was successful.

    Hope this helps,

    :)

    • Proposed as answer by Redmatrix Monday, February 23, 2009 2:50 AM
    Monday, February 23, 2009 2:49 AM
  • i am having the same problem and i tried to follow ur advice but i get nothing...please help....there is no inprogress key btw@zhang
    Sunday, July 05, 2009 8:00 PM
  • I've had the same issue with all of my recent install attempts... Someone said it could be a Vista problem, but I don't know. I'm upgrading to Windows 7 soon so we'll see if that solves it. I'll update this if it does work, within a week.
    Sunday, January 23, 2011 4:14 PM