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a program on this computer is trying to display a message

    Question

  • Hope this is the right forum for this question, but here goes... I am trying to deploy some software remotely and when testing on a few machines I get a popup message halfway through the install that says "a program on this computer is trying to display a message" when I check the message it shows the file that is being installed but wont go any further. If I turn off ISD the message goes away but the application will hang and not install. Does anyone know how I can get around this popup? I have the install set to silent and I still get the popup. This does not happen with every APP, only a few.

     

    TIA,

    Gavin...

    Wednesday, October 19, 2011 6:43 PM

Answers

  • Hi,

     

    Since the issue didn’t occur with all applications, please check the problem programs are compatible with Windows 7 or not. You can check them on:

    Windows 7 Compatibility Center

     

    Furthermore, you can temporary disable UAC on Windows 7 for test. And put the install package on machine then manually install the program to see if the same issue occurs.

     

     

    Regards,

    Leo   Huang

     

    TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Friday, October 21, 2011 3:04 AM
    Moderator

All replies

  • Hi,

     

    Since the issue didn’t occur with all applications, please check the problem programs are compatible with Windows 7 or not. You can check them on:

    Windows 7 Compatibility Center

     

    Furthermore, you can temporary disable UAC on Windows 7 for test. And put the install package on machine then manually install the program to see if the same issue occurs.

     

     

    Regards,

    Leo   Huang

     

    TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Friday, October 21, 2011 3:04 AM
    Moderator
  • Hi,

     

    Did your issue solved? Please feel free to give me any update.

     

    Thanks.

     

    Regards, 

    Leo   Huang

    TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, October 24, 2011 7:14 AM
    Moderator
  • Hi,

     

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to  reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.

     

    BTW,  we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts.

     

    Regards,

    Leo   Huang

    TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com

     

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Thursday, October 27, 2011 9:30 AM
    Moderator
  • The problem still exists, I know the application is compatible with Win 7 as it is the Citrix Online Plug-in... I have turned of UAC, and still get the same popup message. 
    Thursday, October 27, 2011 7:18 PM
  • Hi,

     

    Thank you for your update.

     

    Did this issue occur when you manually install these plug-in? You can also try to logon with Clean Boot for test.

     

    Regards,

    Leo   Huang

     

    TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Friday, October 28, 2011 5:49 AM
    Moderator