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CD/DVD Drive RRS feed

  • Question

  • My CD/DVD drive will not work at all!My computer wont even read it unless I plug in my external hard drive and when it does it comes up as USB.2.0 CD Rom USB device! Whats going on? Please help! I have tried everything!
    Tuesday, December 29, 2009 8:06 AM

All replies

    1. Open a Windows Explorer window by right clicking on Start and then clicking on Explore.
    2. In the address bar, type C:\windows\inf and press Enter.
    3. Find and then right click on the file named INFCACHE.1.
    4. Select Properties.
    5. Click on the Security tab.
    6. Click on Edit to edit the permissions of the file.
    7. Click on Add to add User Groups.
    8. Type Administrators in the User Groups field and click on OK.
    9. Set Administrators to Full Control and click on OK.
    10. Move or delete the file INFCACHE.1.
    11. Reinstall a device to force Windows to rebuild the INFCACHE.1 file (DO NOT reinstall the same external hard drive that you were having issues detecting before. Please connect another USB device other than the one that Vista had an issue detecting).

    This detection issue can happen several times in a row, but repeat the steps 1-11 and try again until this works.

    I know it sounds stupid saying to keep trying again and again, but this does work!  I've had several instances where this has taken 4 or 5 attempts, but none where it has failed!

    Ben

    • Proposed as answer by Ben Bell Monday, November 18, 2013 1:26 PM
    Monday, November 18, 2013 1:25 PM