Issue with Feedback Hub not counting Feedbacks RRS feed

  • Question

  • Have submitted numerous Feedbacks since October 2014 when the program began. Somewhere, over 8 months ago the Feedback counter got stuck at 2999 and has not incremented since. The Feedbacks appear under "My Feedback" when submitted, but the counter never changes. On the other hand, the Upvote counter counts 'down' instead of 'up' when someone upvotes.  It was close to 5000 and now it is near 4200.  

    Have performed 'clean' install of Windows from ISO several times over the last year and it does not fix this issue.  Have uninstalled / reinstalled Feedback Hub app.  Have signed in / out / in  to Feedback hub with account.  Have even tried installing Windows build on a different SSD .

    Suspect that the issue is corruption of account at the server, roaming profile, or, sync issue with the account.  Do not have experience to troubleshoot these and do not have access to the servers even if I knew how.  Looking for correct department to contact to repair this issue .  Will gladly spend the time to resolve. Just need to know who to reach and how.  

    Tuesday, November 19, 2019 8:26 PM