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server's didn't get update since 6 month ago and appears compliant RRS feed

  • Question

  • Hi,

    I have primary sites and DP , i distributed updates through ADR it worked well except 2 servers are running under WS 2012 R2 they have local plicy for update correctly and other server in same boundary group and OS got the updates, i ran a report to show compliance for the updates, the 2 server show all updates isn't required , i checked check for update no updates , anyone can help with this problem , urgently.

    Regards

    Wednesday, October 16, 2019 5:49 PM

All replies

  • Have you reviewed wuahandler.log on these systems?

    Jason | https://home.configmgrftw.com | @jasonsandys

    Wednesday, October 16, 2019 6:10 PM

  • Hi,

    Based on your scenario, please kindly verify if these updates are really required, please try to install the updates manually. 

    In addition, we can refer to below link to use log files to troubleshoot client software update issue.
    http://eskonr.com/2015/04/sccm-2012-troubleshoot-client-software-update-issues/

    Best Regards,
    Tina

    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, October 17, 2019 7:22 AM
  • Have you included the latest SSU in your deployment

    https://portal.msrc.microsoft.com/en-us/security-guidance/advisory/ADV990001

    Thursday, October 17, 2019 7:35 AM
  • Successfully completed scan. WUAHandler 9/13/2019 10:48:18 PM 3828 (0x0EF4)
    Scan results will include all superseded updates. WUAHandler 9/15/2019 5:00:01 AM 5620 (0x15F4)
    Search Criteria is ((DeploymentAction=* AND Type='Software' AND CategoryIDs contains 'BFE5B177-A086-47A0-B102-097E4FA1F807') OR (DeploymentAction=* AND Type='Software' AND CategoryIDs contains 'D31BD4C3-D872-41C9-A2E7-231F372588CB') OR (DeploymentAction=* AND Type='Software' AND CategoryIDs contains '6407468E-EDC7-4ECD-8C32-521F64CEE65E') OR (DeploymentAction=* AND Type='Software' AND CategoryIDs contains '569E8E8F-C6CD-42C8-92A3-EFBB20A0F6F5') OR (DeploymentAction=* AND Type='Software' AND CategoryIDs contains 'F702A48C-919B-45D6-9AEF-CA4248D50397') OR (DeploymentAction=* AND Type='Software' AND CategoryIDs contains 'FDFE8200-9D98-44BA-A12A-772282BF60EF')) WUAHandler 9/15/2019 5:00:01 AM 5620 (0x15F4)
    Async searching of updates using WUAgent started. WUAHandler 9/15/2019 5:00:04 AM 5620 (0x15F4)
    Async searching completed. WUAHandler 9/15/2019 5:00:11 AM 928 (0x03A0)
    Successfully completed scan. WUAHandler 9/15/2019 5:00:11 AM 5620 (0x15F4)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 9/15/2019 10:08:12 PM 5604 (0x15E4)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 9/15/2019 10:08:12 PM 5604 (0x15E4)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 9/15/2019 10:08:12 PM 5604 (0x15E4)
    Scan results will include all superseded updates. WUAHandler 9/15/2019 10:08:12 PM 5604 (0x15E4)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 9/15/2019 10:08:12 PM 5604 (0x15E4)
    Async searching of updates using WUAgent started. WUAHandler 9/15/2019 10:08:12 PM 5604 (0x15E4)
    Async searching completed. WUAHandler 9/15/2019 10:08:19 PM 4448 (0x1160)
    Successfully completed scan. WUAHandler 9/15/2019 10:08:19 PM 5392 (0x1510)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 9/17/2019 10:06:57 PM 2176 (0x0880)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 9/17/2019 10:06:57 PM 2176 (0x0880)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 9/17/2019 10:06:57 PM 2176 (0x0880)
    Scan results will include all superseded updates. WUAHandler 9/17/2019 10:06:57 PM 2176 (0x0880)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 9/17/2019 10:06:57 PM 2176 (0x0880)
    Async searching of updates using WUAgent started. WUAHandler 9/17/2019 10:06:59 PM 2176 (0x0880)
    Async searching completed. WUAHandler 9/17/2019 10:07:08 PM 7068 (0x1B9C)
    Successfully completed scan. WUAHandler 9/17/2019 10:07:08 PM 2176 (0x0880)
    CWuaHandler::SetCategoriesForStateReportingExclusion called with E0789628-CE08-4437-BE74-2495B842F43B;E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3; for leaves and E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3; for bundles WUAHandler 9/17/2019 10:31:41 PM 6580 (0x19B4)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 9/19/2019 11:49:12 PM 7032 (0x1B78)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 9/19/2019 11:49:12 PM 7032 (0x1B78)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 9/19/2019 11:49:12 PM 7032 (0x1B78)
    Scan results will include all superseded updates. WUAHandler 9/19/2019 11:49:12 PM 7032 (0x1B78)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 9/19/2019 11:49:12 PM 7032 (0x1B78)
    Async searching of updates using WUAgent started. WUAHandler 9/19/2019 11:49:13 PM 7032 (0x1B78)
    Async searching completed. WUAHandler 9/19/2019 11:49:31 PM 6968 (0x1B38)
    Successfully completed scan. WUAHandler 9/19/2019 11:49:31 PM 6440 (0x1928)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 9/21/2019 11:00:12 PM 6684 (0x1A1C)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 9/21/2019 11:00:12 PM 6684 (0x1A1C)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 9/21/2019 11:00:12 PM 6684 (0x1A1C)
    Scan results will include all superseded updates. WUAHandler 9/21/2019 11:00:12 PM 6684 (0x1A1C)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 9/21/2019 11:00:12 PM 6684 (0x1A1C)
    Async searching of updates using WUAgent started. WUAHandler 9/21/2019 11:00:13 PM 6684 (0x1A1C)
    Async searching completed. WUAHandler 9/21/2019 11:00:38 PM 5816 (0x16B8)
    Successfully completed scan. WUAHandler 9/21/2019 11:00:38 PM 5976 (0x1758)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 9/22/2019 4:21:43 PM 6840 (0x1AB8)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 9/22/2019 4:21:43 PM 6840 (0x1AB8)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 9/22/2019 4:21:43 PM 6840 (0x1AB8)
    Scan results will include all superseded updates. WUAHandler 9/22/2019 4:21:43 PM 6840 (0x1AB8)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 9/22/2019 4:21:43 PM 6840 (0x1AB8)
    Async searching of updates using WUAgent started. WUAHandler 9/22/2019 4:21:43 PM 6840 (0x1AB8)
    Async searching completed. WUAHandler 9/22/2019 4:21:56 PM 8120 (0x1FB8)
    Successfully completed scan. WUAHandler 9/22/2019 4:21:56 PM 7884 (0x1ECC)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 9/22/2019 4:21:56 PM 4812 (0x12CC)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 9/22/2019 4:21:56 PM 4812 (0x12CC)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 9/22/2019 4:21:56 PM 4812 (0x12CC)
    Scan results will include all superseded updates. WUAHandler 9/22/2019 4:21:56 PM 4812 (0x12CC)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 9/22/2019 4:21:56 PM 4812 (0x12CC)
    Async searching of updates using WUAgent started. WUAHandler 9/22/2019 4:21:56 PM 4812 (0x12CC)
    Async searching completed. WUAHandler 9/22/2019 4:22:00 PM 3076 (0x0C04)
    Successfully completed scan. WUAHandler 9/22/2019 4:22:00 PM 4812 (0x12CC)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 9/23/2019 11:36:12 PM 2528 (0x09E0)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 9/23/2019 11:36:12 PM 2528 (0x09E0)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 9/23/2019 11:36:12 PM 2528 (0x09E0)
    Scan results will include all superseded updates. WUAHandler 9/23/2019 11:36:12 PM 2528 (0x09E0)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 9/23/2019 11:36:12 PM 2528 (0x09E0)
    Async searching of updates using WUAgent started. WUAHandler 9/23/2019 11:36:12 PM 2528 (0x09E0)
    Async searching completed. WUAHandler 9/23/2019 11:36:18 PM 7024 (0x1B70)
    Successfully completed scan. WUAHandler 9/23/2019 11:36:18 PM 2528 (0x09E0)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 9/25/2019 11:36:57 PM 4740 (0x1284)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 9/25/2019 11:36:57 PM 4740 (0x1284)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 9/25/2019 11:36:57 PM 4740 (0x1284)
    Scan results will include all superseded updates. WUAHandler 9/25/2019 11:36:57 PM 4740 (0x1284)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 9/25/2019 11:36:57 PM 4740 (0x1284)
    Async searching of updates using WUAgent started. WUAHandler 9/25/2019 11:36:58 PM 4740 (0x1284)
    Async searching completed. WUAHandler 9/25/2019 11:37:03 PM 4996 (0x1384)
    Successfully completed scan. WUAHandler 9/25/2019 11:37:04 PM 4740 (0x1284)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 9/27/2019 11:29:12 PM 5984 (0x1760)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 9/27/2019 11:29:12 PM 5984 (0x1760)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 9/27/2019 11:29:12 PM 5984 (0x1760)
    Scan results will include all superseded updates. WUAHandler 9/27/2019 11:29:12 PM 5984 (0x1760)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 9/27/2019 11:29:12 PM 5984 (0x1760)
    Async searching of updates using WUAgent started. WUAHandler 9/27/2019 11:29:12 PM 5984 (0x1760)
    Async searching completed. WUAHandler 9/27/2019 11:29:18 PM 3580 (0x0DFC)
    Successfully completed scan. WUAHandler 9/27/2019 11:29:18 PM 5984 (0x1760)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 9/29/2019 9:58:12 PM 4740 (0x1284)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 9/29/2019 9:58:12 PM 4740 (0x1284)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 9/29/2019 9:58:12 PM 4740 (0x1284)
    Scan results will include all superseded updates. WUAHandler 9/29/2019 9:58:12 PM 4740 (0x1284)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 9/29/2019 9:58:12 PM 4740 (0x1284)
    Async searching of updates using WUAgent started. WUAHandler 9/29/2019 9:58:12 PM 4740 (0x1284)
    Async searching completed. WUAHandler 9/29/2019 9:58:18 PM 6008 (0x1778)
    Successfully completed scan. WUAHandler 9/29/2019 9:58:18 PM 4740 (0x1284)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 10/1/2019 11:23:57 PM 7616 (0x1DC0)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 10/1/2019 11:23:57 PM 7616 (0x1DC0)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 10/1/2019 11:23:57 PM 7616 (0x1DC0)
    Scan results will include all superseded updates. WUAHandler 10/1/2019 11:23:57 PM 7616 (0x1DC0)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 10/1/2019 11:23:57 PM 7616 (0x1DC0)
    Async searching of updates using WUAgent started. WUAHandler 10/1/2019 11:23:58 PM 7616 (0x1DC0)
    Async searching completed. WUAHandler 10/1/2019 11:24:06 PM 2316 (0x090C)
    Successfully completed scan. WUAHandler 10/1/2019 11:24:06 PM 7616 (0x1DC0)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 10/2/2019 3:26:54 PM 2132 (0x0854)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 10/2/2019 3:26:54 PM 2132 (0x0854)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 10/2/2019 3:26:54 PM 2132 (0x0854)
    Scan results will include all superseded updates. WUAHandler 10/2/2019 3:26:54 PM 2132 (0x0854)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 10/2/2019 3:26:54 PM 2132 (0x0854)
    Async searching of updates using WUAgent started. WUAHandler 10/2/2019 3:26:56 PM 2132 (0x0854)
    Async searching completed. WUAHandler 10/2/2019 3:27:01 PM 6080 (0x17C0)
    Successfully completed scan. WUAHandler 10/2/2019 3:27:01 PM 4632 (0x1218)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 10/2/2019 3:27:01 PM 2132 (0x0854)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 10/2/2019 3:27:01 PM 2132 (0x0854)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 10/2/2019 3:27:01 PM 2132 (0x0854)
    Scan results will include all superseded updates. WUAHandler 10/2/2019 3:27:01 PM 2132 (0x0854)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 10/2/2019 3:27:01 PM 2132 (0x0854)
    Async searching of updates using WUAgent started. WUAHandler 10/2/2019 3:27:01 PM 2132 (0x0854)
    Async searching completed. WUAHandler 10/2/2019 3:27:05 PM 2600 (0x0A28)
    Successfully completed scan. WUAHandler 10/2/2019 3:27:05 PM 2908 (0x0B5C)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 10/3/2019 10:42:12 PM 4740 (0x1284)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 10/3/2019 10:42:12 PM 4740 (0x1284)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 10/3/2019 10:42:12 PM 4740 (0x1284)
    Scan results will include all superseded updates. WUAHandler 10/3/2019 10:42:12 PM 4740 (0x1284)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 10/3/2019 10:42:12 PM 4740 (0x1284)
    Async searching of updates using WUAgent started. WUAHandler 10/3/2019 10:42:13 PM 4740 (0x1284)
    Async searching completed. WUAHandler 10/3/2019 10:42:18 PM 752 (0x02F0)
    Successfully completed scan. WUAHandler 10/3/2019 10:42:18 PM 4740 (0x1284)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 10/5/2019 10:08:57 PM 8156 (0x1FDC)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 10/5/2019 10:08:57 PM 8156 (0x1FDC)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 10/5/2019 10:08:57 PM 8156 (0x1FDC)
    Scan results will include all superseded updates. WUAHandler 10/5/2019 10:08:57 PM 8156 (0x1FDC)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 10/5/2019 10:08:57 PM 8156 (0x1FDC)
    Async searching of updates using WUAgent started. WUAHandler 10/5/2019 10:08:57 PM 8156 (0x1FDC)
    Async searching completed. WUAHandler 10/5/2019 10:09:03 PM 5152 (0x1420)
    Successfully completed scan. WUAHandler 10/5/2019 10:09:03 PM 8156 (0x1FDC)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 10/7/2019 11:00:11 PM 2176 (0x0880)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration. WUAHandler 10/7/2019 11:00:11 PM 2176 (0x0880)
    Added Update Source ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}) of content type: 2 WUAHandler 10/7/2019 11:00:11 PM 2176 (0x0880)
    Scan results will include all superseded updates. WUAHandler 10/7/2019 11:00:11 PM 2176 (0x0880)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 10/7/2019 11:00:11 PM 2176 (0x0880)
    Async searching of updates using WUAgent started. WUAHandler 10/7/2019 11:00:12 PM 2176 (0x0880)
    Async searching completed. WUAHandler 10/7/2019 11:00:17 PM 7232 (0x1C40)
    Successfully completed scan. WUAHandler 10/7/2019 11:00:17 PM 8128 (0x1FC0)
    Its a WSUS Update Source type ({41EC5CF3-1EAF-4B80-B817-3C09971EADC4}), adding it. WUAHandler 10/9/2019 10:08:12 PM 4740 (0x1284)
    Existing WUA Managed server was already set (http://CROCMVM01.amoun.com:8530), skipping Group Policy registration
    Thursday, October 17, 2019 8:30 AM
  • Hi,

    Have you tried to manually install latest SSU and updates?

    Here is a download link for your reference.
    https://support.microsoft.com/en-us/help/4520012

    Best Regards,
    Tina


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, October 18, 2019 8:48 AM