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Canon MF4140 Printer driver will not uninstall

    Question

  • I have an Asus printer with a Windows 7 upgrade and a Canon MF4140 printer. I am trying to upgrade the printer driver to a Win 7 version. I have dowloaded the new driver from Canon and upzipped it as requested. I have removed my original HP driver from the devices and printers area, and then ran the setup file from the new driver. My problem is that  a window pops up stating:

    "An older version of MF Drivers exists in this computer.
    Uninstall the older version of MF Drivers, and then try to install again"

    I cannot see any other printer drivers on my system, can any advise as to where thay might be and how I get rid of them?

    Thanks
    Saturday, January 23, 2010 4:33 AM

All replies

  • Hi,
    Try this whether you can see the old driver ?
    http://www.petri.co.il/removing-old-drivers-from-vista-and-windows7.htm

    Hope you find the info useful
    Saturday, January 23, 2010 10:01 AM
  • Any luck on this?  I'm trying to do the same just with a Canon D480.  I tried the suggestion given, but that didn't work for me.
    Thanks!
    Wednesday, March 03, 2010 2:56 AM
  • When you go into Devices and Printers on the Control Panel, click on a printer (Usually there is at least one left behind).  You need to pull up "Print
    Server Properties" (Upper menu when you click on a printer)

    Once you have that on your screen There will be a tab marked "Drivers", the old driver may still be in the list.  Removing the printer by default doesn't remove the driver.  It's usually left behind.

    Failing that the other spot to dig into is there may be physical files left behind within the C:\Windows\System32\spool\ folder that were your old files

    the other option is everything HAS removed properly and the silly install wizard is seeing a folder under Program Files left behind by the last Printer driver from Canon (MF so i'm guessing Multi Function?) 

    Possibly a folder from scanning software from Canon.  Sometimes it just has to be a single file the installer sees to decide that the old software or printer is still there.


    Sean
    The Energized Tech


    Powershell. It's so Easy and it's FREE! Dive in and use it now, It'll take no time. :) http://www.energizedtech.com http://www.itprotoronto.ca
    Tuesday, March 09, 2010 5:43 AM
  • When you go into Devices and Printers on the Control Panel, click on a printer (Usually there is at least one left behind).  You need to pull up "Print
    Server Properties" (Upper menu when you click on a printer)

    Once you have that on your screen There will be a tab marked "Drivers", the old driver may still be in the list.  Removing the printer by default doesn't remove the driver.  It's usually left behind.

    Failing that the other spot to dig into is there may be physical files left behind within the C:\Windows\System32\spool\ folder that were your old files

    the other option is everything HAS removed properly and the silly install wizard is seeing a folder under Program Files left behind by the last Printer driver from Canon (MF so i'm guessing Multi Function?) 

    Possibly a folder from scanning software from Canon.  Sometimes it just has to be a single file the installer sees to decide that the old software or printer is still there.


    Sean
    The Energized Tech


    Powershell. It's so Easy and it's FREE! Dive in and use it now, It'll take no time. :) http://www.energizedtech.com http://www.itprotoronto.ca

     Here is the ultimate answer:

    http://software.canon-europe.com/products/0010410.asp  and download the driver, it gives a driver uninstall tool on \Canon MF4140 Printer driver Win 7\MF4100_MFDrivers_Win_x32_EN_7\misc

     

    Run the DelDrv.exe Utility, and it removes all the previous installs, reg, spools and any residue files! What a relief after 4 hrs of been stuck on this problem!

    • Proposed as answer by CyberAfrica Friday, August 20, 2010 2:01 PM
    Friday, August 20, 2010 2:01 PM
  • DevDrv.exe utility should be inside of the new driver Canon D480 too. CyberAfrica is correct. This utility has to be run before the new driver can be installed....

    Monday, September 27, 2010 1:16 PM
  • Driver utility IS inside all Canon CDs. But even this DelDrv (delete driver) utility didn't solve my problem of Canon 4570dn on my Win7-32bit.

    But in the end, I did solve this problem without downloading anything.

    Under Win7-32bit, go to 'Devices & Printers'> (JUST) Click on any installed printer device> THEN, In top menu bar, there'll appear a command named 'Printer Server Properties'> Go to 'Drivers' tab> Select 'Canon' driver to be deleted> It'll search and list again the driver to be deleted, click 'Delete'. That's all. I've used this procedure when no other solution provided by google was working for my printer MF4570dn.

    Thursday, November 29, 2012 4:50 AM