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Microsoft Bluetooth Notebook Mouse 5000 vs IntelliPoint 6.2

    Question

  • I have purchased a Microsoft Bluetooth Notebook Mouse 5000 and it is working properly on Windows Vista but the special buttons dont work (i.e. wheel button and left button), when I try to change button assignments using IntelliPoint 6.2 it keeps saying that the settings will not work until I connect a Microsoft mouse, the point is that Microsoft Bluetooth Notebook Mouse 5000 is not even listed in the Connected Device dropdown list.

     

    I have already tried some of the bluetooth mouses available in the dropdown list but it did not work

     

    Please advise.

    Friday, August 15, 2008 11:51 PM

Answers

All replies

  • Hello Aris,
     
    The following article should be helpful.
     
    (KB952818) How to connect the Bluetooth Notebook Mouse 5000 to a notebook or to a portable computer
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;952818
     
    I have noticed that some OEM (Original Equipment Manufacturer) versions Windows Vista systems from computer manufactures (such as HP, Dell, Toshiba) need additional Bluetooth software. If the steps in the article do not work, please try to find the Bluetooth driver from the website of your computer manufacture.
     
    By the way, please note that the forum is not the best support resource for MS hardware related issues. You may also post this issue in our public newsgroup "microsoft.public.mshardware.product" for peer experiences and recommendations:
     
    Discussions in microsoft.public.mshardware.product
    http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.mshardware.product
     
    Apart from that, you also can contact the CSS Support group for the hardware in question at:
    https://support.microsoft.com/common/survey.aspx?scid=sw;en;1214&showpage=1
     
    Hope this helps.

     

    Monday, August 18, 2008 3:11 AM
    Moderator
  • Hey Arthur,

    What I meant to say was that the mouse works properly even so IntelliPoint software does not recognizes it as a Microsoft Mouse connected to the system, for this reason I cannot reassign other functions to the mouse buttons using IntelliPoint. The mouse is listed in Device Manager as a generic HID compliant-mouse thats probably the reason.

     

    I would like to know if there is a way to make the system recognize it as a Microsoft Mouse.

     

    Thanks in advance.

    Tuesday, August 19, 2008 10:31 PM
  • Based on the issue symptom, I have searched from our support websites. I found that we cannot reassign the functions of the buttons for Microsoft Bluetooth Notebook Mouse 5000. The button reassign features in Microsoft IntelliPoint does not support Microsoft Bluetooth Notebook Mouse 5000. Microsoft has published a Knowledge Base article for this to explain.

     

    The Bluetooth Notebook Mouse 5000 does not let you reassign the functions of its buttons
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;953695

     

    Also, according to the Mouse’s introduction (http://www.microsoft.com/hardware/mouseandkeyboard/productdetails.aspx?pid=099), Button 5 is a Back Button.

     

    Because this forum is mainly for Windows Vista discussions, and for this Microsoft Bluetooth Notebook Mouse 5000 issue, you may post in Microsoft Hardware newsgroup or call Microsoft Customer Service and Support (CSS).
     
    Discussions in microsoft.public.mshardware.productmicrosoft.public.mshardware.product Newsgroup
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.mshardware.product

     

    Microsoft Customer Service and Support (CSS):
    http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607.)

     

    Hope the above information is helpful.

    Wednesday, August 20, 2008 9:02 AM
    Moderator
  • TO ALL WHO HAS "MICROSOFT Bluetooth notebook mouse 5000" BUTTON ASSIGNMENT PROBLEM, HERE IS THE FIX:

    http://www.highrez.co.uk/downloads/XMouseButtonControl.htm

    I HAVE VISTA BUSINESS AND IT WORKS JUST FINE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

     

    Friday, September 12, 2008 4:10 PM
  • I have the solution!!!

    Do that:
    1. Run
    devmgmt.msc
    2. Go to
    Mice and other pointing devices
    3. Find your mouse, it should be HID mouse, or something like that.
    4. Go to properties, and choose update driver.
    5. Use second option - search my computer for drivers
    6. Use - let me determine the driver.
    7. Then choose option from disk and go C:\Program Files\Microsoft IntelliPoint
    8. Use nuidfltr.ini - then schould apears Microsoft Dual Reciver Wireless Mouse (IntelliPoint)
    9. After ok, Windows schould install driver and the mouse schould work!!!

    It's work for me Smile

    Barbara

    • Proposed as answer by yakupg Sunday, September 13, 2009 2:17 PM
    Wednesday, October 22, 2008 9:24 AM
  • Thanks, worked for me too.

    Howver, the name of the mouse to choose in the driver setup was "USB Dual receiver wireless mouse"-

    Then, in the mouse settings from the control panel, you need to choose a mouse with 4 buttons like the one you are using. I chose "wireless notebook optical moouse 4000".

     

    So when will MS release an intellipoint version supporting its very own hardware?

     

     

    Wednesday, November 5, 2008 8:26 PM
  •  

    I am not sure if i am having a similar problem but i just cant get the bluetooth notebook mouse 5000 to work.

     

    The problem is that my notebook does not have bluetooth built in, but I also purchased the Microsoft Desktop Wireless Entertainment 7000 Keyboard/Mouse Combo which works fine with its intellipoint software and the transceiver.

     

    I want to use the same transceiver from the above unit, and get the bluetooth notebook mouse 5000 to work for travel use!  I just cannot get the software or the transceiver to recognize the mouse!!

     

    Any suggestions please or do I have to return the unit to the store for a refund??

     

    Monday, November 17, 2008 11:07 PM
  • Thanks :) it worked for me too, 

    However, the name of the driver setup was "USB Dual receiver wireless mouse"-

    I chose the Laser Arc Mouse and it works with my Bluetooth 5000...
    Monday, February 16, 2009 10:13 PM
  • Worked for me too!
    I have the Wireless Intellimouse Explorer 2.0 on Vista 64bit
    I used the driver from /Program Files/Microsoft Intellipoint/Driver/pnt64uk/pnt64uk

    Thanks!
    Thursday, June 25, 2009 2:49 PM
  • Worked for me too!
    I have the Wireless Intellimouse Explorer 2.0 on Vista 64bit
    I used the driver from /Program Files/Microsoft Intellipoint/Driver/pnt64uk/pnt64uk

    Thanks!
    Thursday, June 25, 2009 2:51 PM
  • Thank you!

    This also worked in Windows 7 x64!

    To MS: Official answer for this problem is "wrong", since it "works" with IntelliPoint!
    Sunday, September 13, 2009 2:20 PM