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Can't run chkdsk on Windows 7. CHKDSK cancels 1 second into count down.

    Question

  • How can I fix this?  CHKDSK /r stops 1 second into count down.

    I run cmd as administrator.  Type CHKDSK /f also tried CHKDSK /r.  Then restart computer.

    The Opening Windows screen appears, then it goes to the black screen stating something like "CHKDSK about to run. Press any key to abort."

    Count down starts at 10, then goes to 9, then "CHKDSK has been cancelled."

    Then Windows 7 boots.

    Any help will be greatly appreciated!

    • Edited by LaFloridian Sunday, August 8, 2010 10:11 PM Added More Info
    Sunday, August 8, 2010 8:37 PM

Answers

  • Hi, this is a known bug.
    Please request the following hotfix:

    KB975778 - The Chkdsk.exe program does not start correctly on a Windows 7-based computer

    http://support.microsoft.com/kb/975778/en-us


    Click on View and request hotfix downloads , select the platform (x86 or x64) and type in your email twice and type in the captcha ad click request hotfix.

    After 1 minute you have an email with the link to download an exe. Use the password which is included inside the email to extract the update.

    Install the update and reboot, now the issue is fixed.


    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Monday, August 9, 2010 7:27 AM

All replies

  • Hi, this is a known bug.
    Please request the following hotfix:

    KB975778 - The Chkdsk.exe program does not start correctly on a Windows 7-based computer

    http://support.microsoft.com/kb/975778/en-us


    Click on View and request hotfix downloads , select the platform (x86 or x64) and type in your email twice and type in the captcha ad click request hotfix.

    After 1 minute you have an email with the link to download an exe. Use the password which is included inside the email to extract the update.

    Install the update and reboot, now the issue is fixed.


    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Monday, August 9, 2010 7:27 AM
  • I have a very similar problem with a twist. Can't run Chkdsk.exe on command, got the email for hotfix 975778, copied the password, clicked, Windows 7 pop-up asked for permission, I clicked "download" and it kicks me back to my Google login. No help.

    All this because my system keeps locking up after loging into windows. Newer Intel Q8200.

    Ideas?

    Roger

     


    Roger
    Friday, November 5, 2010 3:06 AM
  • use a different browser to download the update.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Friday, November 5, 2010 1:00 PM
  • i installed the hotfix but i'm still experiencing the same problem .. it gets canceled at 8 seconds .. what should i do ?
    Friday, January 7, 2011 12:44 PM
  • Did anyone ever figure out a solution to this issue?  I have tried the hotfix suggested with no success.  My chkdsk scheduled at startup gets automatically cancelled without me ever pressing a key.
    Sunday, January 23, 2011 12:21 AM
  • contact both the MS support if the hotfix doesn't work.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Sunday, January 23, 2011 2:01 PM
  • Hello everyone. I have experienced all the above. I was downloading something a word document from my email and Chrome said something like "location is corrupt. Suggest running chkdsk". I did as was suggested and low and behold I was faced with the frozen countdown and was unable to cancel the chkdsk. I surfed the internet for a solution and came here where I encountered this "hotfix". For some it has worked, but for me it hasn't. I go to do a chkdsk and before it can start it is magically canceled. I am thinking this is due to the hotfix, but I have no clue. Could anyone give me any pointers?
    Sunday, January 30, 2011 5:52 AM
  • Contact the MS support and write that you have the issue, but the hotfix doesn't work.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Sunday, January 30, 2011 12:38 PM
  • Hi, this is a known bug.
    Please request the following hotfix:

    KB975778 - The Chkdsk.exe program does not start correctly on a Windows 7-based computer

    http://support.microsoft.com/kb/975778/en-us


    Click on View and request hotfix downloads , select the platform (x86 or x64) and type in your email twice and type in the captcha ad click request hotfix.

    After 1 minute you have an email with the link to download an exe. Use the password which is included inside the email to extract the update.

    Install the update and reboot, now the issue is fixed.


    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

    You may want to unmark  this as answer since it will point users in the wrong direction!!!!

    Actually this is a different bug; The KB article describes a few cases where chkdsk starts or the system freezes. In original post chkdsk will NOT run, it get's cancelled automatically without any user interaction. I have also encountered this problem recently, not solved yet. When booting in to restore mode then chkdsk on system partition DOES run (from command prompt). When I find solution I will post here.


    Henk Panneman - http://www.homeserverweb.nl
    • Edited by brubber Wednesday, February 23, 2011 2:14 PM
    Thursday, February 10, 2011 2:42 PM
  • There doesn't seem to be a fix for 32 bit users?
    Wednesday, February 23, 2011 2:05 PM
  • There doesn't seem to be a fix for 32 bit users?

    Install the Sp1 which includes the fix.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 23, 2011 2:24 PM
  • There doesn't seem to be a fix for 32 bit users?

    Install the Sp1 which includes the fix.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

    Like I said before, this is a different bug, please check my previous post in this thread.
    Henk Panneman - http://www.homeserverweb.nl
    Wednesday, February 23, 2011 2:44 PM
  • the Sp1 includes several fixes, so give it a try to run WinRE and run chkdsk there.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 23, 2011 3:03 PM
  • the Sp1 includes several fixes, so give it a try to run WinRE and run chkdsk there.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

    Like I said in my first post, chkdsk runs fine from WinRE.
    Henk Panneman - http://www.homeserverweb.nl
    • Edited by brubber Wednesday, February 23, 2011 3:28 PM previous post should be first post
    Wednesday, February 23, 2011 3:27 PM
  • I have tried this solution but the hotfix showed me a message saying that it could be applied in my system.

     

    I have a Win7 Ultimate SP1 64 bits and download the x64 hotfix version.

     

    What should I do?


    Rafael Oliveira Vasconcelos - http://rafaeloliveirav.spaces.live.com
    Thursday, March 10, 2011 3:34 PM
  • I have tried this solution but the hotfix showed me a message saying that it could be applied in my system.

     

    I have a Win7 Ultimate SP1 64 bits and download the x64 hotfix version.

     

    What should I do?


    Rafael Oliveira Vasconcelos - http://rafaeloliveirav.spaces.live.com

    Hotfix is already included in SP1, so no use installing it again. Als please read my previous posts, the hotfix is NOT the answer to this problem even though it has been marked as answer.
    Henk Panneman - http://www.homeserverweb.nl
    Thursday, March 10, 2011 3:45 PM
  • Is there any solution for this problem?
    Rafael Oliveira Vasconcelos - http://rafaeloliveirav.spaces.live.com
    Thursday, March 10, 2011 4:00 PM
  • Not many listening to Brubber...the OP want's chkdsk to run, its not because a key is being pressed and not by him!!

    I've got a laptop which does this too.  The answer is (from an elevated command prompt) run chkdsk t:0, then run chkdsk x: /f /r 

    The t:0 switch sets the timer to 0 and doesn't give your laptop a chance to press a key to abort - don't ask me how a laptop presses a key by itself; I haven't worked that one out.  My problem relates to Easus partition manager which has a similar press key to abort and I can't get a partition job done because the laptop presses all on its own! Work that one out!!

    Friday, March 25, 2011 7:59 AM
  • I just started having the same problem on my Win7 Enterprize Edition SP1 32 bit.

    I schedule a chkdsk /f at boot.

    But when the PC reboots, it cancels disk check by itself saying "Disk Check Has been Cancelled" without user interaction.

     

    I've checked the above solutions and it seem to suck. Any solutions ?

    Wednesday, July 13, 2011 10:17 AM
  • I experienced this problem today, and it was very frustrating because I normally have GUI boot off, and apparently chkdsk loads after and uses the GUI, even though it's text-only.  So...it tries to run, but you don't know that it does.  And it cancels one second into the 10 second countdown as others have indicated.

    Brian's post is largely on track with what I did.  But I don't think the t:0 is an option of chkdsk itself.

    First thing to check msconfig.  Go to the boot tab and make sure that "no GUI boot" (or something similar to that) is NOT checked!  Save but do not reboot yet.

    Next go to a command prompt.  Do not paste the pound sign or anything after in the line.  Note that there are 3 programs being run

    chkntfs /d #this resets the chkdsk and autochk settings to default

    chkntfs /t:0 #this sets the timer to 0 seconds...so things will run before they can be cancelled.  You MIGHT be able to get away with /t:1, which would allow you to manually cancel, but I doubt that would work.

    chkntfs /c C: #tells it what drive to check

    chkdsk /r #implies /f.  basically look for and fix everything

    fsutil dirty set c: #forces a check on the disk at the next boot.  Probably not needed if you are running a scandisk because your computer thinks it might have a problem.

    now you're FINALLY ready to reboot.  And scandisk should work.  Hooray.  You'll probably not be able to disable it on-demand though (in case you have a presentation in 3 minutes that you need your laptop up for, disk errors or not...  So, after you're all done you may wish to set the countdown timer [chkntfs] to 2 or 10.)

     

    My suspicion is that my HP laptop has the function key toggled on, unless you cancel it...this is probably sending a keypress to the checking utility.  (I can't just hit F1 to get help, I need to press Fn+F1).  Either that or my thumbscanner is sending a connection signal which is being interpreted as a keypress.

    • Proposed as answer by isepiq Thursday, November 8, 2012 9:29 AM
    Monday, October 3, 2011 1:34 AM
  • I was facing the same problem on my Dell Vista x64 SP2 laptop. "chkdsk is cancelled" even though i wanted it to run and fix the errors so that Disk Defragmenter would not complain that the volume is dirty and go ahead and defrag the c drive. For me the above below solution worked. Actually running only "chkntfs /t:0 " does the trick.

    Sunday, November 6, 2011 4:19 PM
  • I installed this hotfix, but wasn't sure where to install it to on my C: drive, so I just selected the suggested location. The chkdsk still fails.
    Friday, August 10, 2012 12:33 PM
  • BobMyc2

    Thank you. Your post worked for me.

    Thursday, November 8, 2012 9:29 AM
  • Thanks, your solution worked perfectly for me!

    Tina Jansen

    Sunday, September 7, 2014 3:17 AM
  • I'll test it on a laptop having this chkdsk problem and will update asap. (I strongly believe the reset to default and setting timer to 0 will do the trick; just need to put back the timer when done!)

    EDIT: BobMyc2's solution works!


    • Edited by GunHanS Wednesday, July 1, 2015 6:31 PM
    Tuesday, June 30, 2015 9:22 PM
  • I was facing the same problem on my Dell Vista x64 SP2 laptop. "chkdsk is cancelled" even though i wanted it to run and fix the errors so that Disk Defragmenter would not complain that the volume is dirty and go ahead and defrag the c drive. For me the above below solution worked. Actually running only "chkntfs /t:0 " does the trick.

    Worked for me as well.

    Sunday, August 27, 2017 9:32 PM
  • I was facing the same problem on my Dell Vista x64 SP2 laptop. "chkdsk is cancelled" even though i wanted it to run and fix the errors so that Disk Defragmenter would not complain that the volume is dirty and go ahead and defrag the c drive. For me the above below solution worked. Actually running only "chkntfs /t:0 " does the trick.

    Worked here too. Thanks!
    Tuesday, December 19, 2017 8:08 PM