none
Can not burn ISO using built in Win 7 ISO burner

    Question

  • I am using a SATA Lite-On DVD-W LH-20A1L, it can burn to ALL DVD media types.  I did a firmware update to the DVD burner about 1 month ago to BL06.  I am running an MSI P6N Diamond motherboard with the latest nVidia chipset drivers, 15.51.  The motherboard is running the latest available firmware, 1.3.

    Looking through Event Logs I am seeing:

    Log Name:      System
    Source:        cdrom
    Date:          10/27/2009 8:50:56 PM
    Event ID:      7
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Kickass
    Description:
    The device, \Device\CdRom3, has a bad block.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="cdrom" />
        <EventID Qualifiers="49156">7</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-10-27T11:50:56.372100000Z" />
        <EventRecordID>15150</EventRecordID>
        <Channel>System</Channel>
        <Computer>Kickass</Computer>
        <Security />
      </System>
      <EventData>
        <Data>\Device\CdRom3</Data>
        <Binary>030080000100000000000000070004C0000100009C0000C000000000000000000000100000000000165A010000000000FFFFFFFF00000000580000C402000000FE200A1248020000000000000401000000F0FA0380FAFFFFE051660580FAFFFF0000000000000000C023840780FAFFFF0000000000000000000000000000000028000000020000000100000000000000700003000000000A00000000110500000000000000000000</Binary>
      </EventData>
    </Event>

    And

    Log Name:      System
    Source:        nvstor64
    Date:          10/27/2009 8:27:57 PM
    Event ID:      4
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Kickass
    Description:
    Command to device was aborted.
     
     Device: \Device\RaidPort2
     Model: Config  Disk
     Firmware Version: RGL1
     Serial Number: 0000000__________0_F
     Port: 1

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="nvstor64" />
        <EventID Qualifiers="49374">4</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-10-27T11:27:57.607600000Z" />
        <EventRecordID>15031</EventRecordID>
        <Channel>System</Channel>
        <Computer>Kickass</Computer>
        <Security />
      </System>
      <EventData>
        <Data>\Device\RaidPort2</Data>
        <Data>Config  Disk</Data>
        <Data>RGL1</Data>
        <Data>0000000__________0_F</Data>
        <Data>1</Data>
        <Binary>0000000005002800000000000400DEC0000000000000000000000000000000000000000000000000</Binary>
      </EventData>
    </Event>

    And a Warning:

    Log Name:      System
    Source:        nvstor64
    Date:          10/27/2009 8:20:07 PM
    Event ID:      129
    Task Category: None
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      Kickass
    Description:
    Reset to device, \Device\RaidPort2, was issued.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="nvstor64" />
        <EventID Qualifiers="32772">129</EventID>
        <Level>3</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-10-27T11:20:07.561700000Z" />
        <EventRecordID>14880</EventRecordID>
        <Channel>System</Channel>
        <Computer>Kickass</Computer>
        <Security />
      </System>
      <EventData>
        <Data>\Device\RaidPort2</Data>
        <Binary>0F001800010000000000000081000480040000000000000000000000000000000000000000000000000000000000000000000000810004800000000000000000</Binary>
      </EventData>
    </Event>

    It has done BSOD dumps during the burn as well: 

    Log Name:      System
    Source:        Microsoft-Windows-WER-SystemErrorReporting
    Date:          10/27/2009 8:25:29 PM
    Event ID:      1001
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Kickass
    Description:
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000d1 (0x000000000000000a, 0x0000000000000002, 0x0000000000000000, 0xfffff880012ecfa5). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 102709-83398-01.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
        <EventID Qualifiers="16384">1001</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-10-27T11:25:29.000000000Z" />
        <EventRecordID>14961</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>System</Channel>
        <Computer>Kickass</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="param1">0x000000d1 (0x000000000000000a, 0x0000000000000002, 0x0000000000000000, 0xfffff880012ecfa5)</Data>
        <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
        <Data Name="param3">102709-83398-01</Data>
      </EventData>
    </Event>

    I am only using the built in Windows ISO burner.  I have NO other burning software installed.  I am using JVC DVD-Rs, single layer.  I have successfully burnt to this same drive when I was running Windows XP, I used Nero 7 OEM to do my burning then.

    The ISO burn program gives the following message after it makes a coaster:

    The disc image didn't burn successfully because an error occurred. (Error code: 0x80004005)

    I have uninstalled the drive in device manager and rebooted and Windows reinstalled it with no problems.  A burn attempt after this still fails.

    I have tried to burn the ISO as a file and then burn the ISO image on a different PC, the normal data burn to DVD failed also.

    Please help!

    Tuesday, October 27, 2009 12:04 PM

All replies

  • Another issue I have had since moving to Win7 that I might as well bring up while I am at it is that the SATA optical drive won't play normal, commercially bought DVDs.  My IDE optical drive will without any problems.  But my SATA will pop the drawer open and say please insert a disc.  I used my IDE optical drive to install Win7 originally.  I read a long time ago that people had problems getting it to install from a SATA optical drive so I didn't even try.
    Tuesday, October 27, 2009 11:34 PM
  • Hi Vfighter,

    let's focus on the problem one by one.

    Based on my known, the following factors can cause Error code: 0x80004005.

    1. This writeable media has already file system.
    2. This writeable media has been formatted with open session.

    Could you please try to use an unformatted blank media to burn ISO file via Windows Disc Image Burner?

    Hope it helps.

    Thanks.
    Wednesday, October 28, 2009 6:05 AM
  • These are brand new, unused discs right off the spindle.
    Wednesday, October 28, 2009 7:27 AM
  • HI Vfighter,

    Can you try to burn other files directly in Windows Explorer without formatting it?

    Thanks.
    Thursday, October 29, 2009 8:40 AM
  • You keep talking about formatting the DVD-R.  I am not doing anything to "prep" the disc before burning.  When I burnt it through Windows Explorer I told it to treat it like a DVD and finalize the disc, this I guess is sort of "formatting" it.  But I am NOT using something like Easy CD Creator's DirectCD or anything like that.  I am just using the built in Windows disc burning utilities.  I will try to burn some other files to a DVD-R and see what happens.
    Thursday, October 29, 2009 2:15 PM
  • Tried to burn some normal files.  Size was enough to take up the full DVD-R.  Used built in Win7 burner.  Blue screen of death.  storport.sys  The same thing that pops up on all the other BSODs.
    Wednesday, November 04, 2009 3:39 AM
  • Any ideas other than reinstall OS?  Anyone?
    Monday, November 09, 2009 6:32 AM
  • Today while I was burning a set of WINPE disks x86 and AMD64 as part of the WAIK process, I ran into the same error after the discs had burned, and it was in the process of verifying the disc after burning. I tested my discs and they appear to be find. So you may just want to check and see if the Burn disc set from ISO's you made work.

    Otherwise you may want to check with the manufacture and see if it is possible you need to flash the firmware on the Drive (Edit: I see you had done this about a month ago, may want to contact the Manufacture, and see if they are seeing similar problems with W7 and their drive). Otherwise you may want to try a third party utility. Just some ideas for you.

    Could try this Utlity http://www.ntfs.com/iso_burner_free.htm

    • Edited by xX_JMO_Xx Thursday, November 12, 2009 7:11 PM add
    Thursday, November 12, 2009 7:05 PM
  • I tried Active ISO Burner.  I tried all 3 Transport types: SPTI (which was flagged by Windows as incompatible), SPTD, and ASPI.  All 3 failed.  Burned nothing, but made the discs non burnable.  Anymore ideas?
    Monday, November 23, 2009 8:24 AM
  • I would say from here you should try removing this burner, and install a known good one that you know works with 7 or a brand new one all together. There are some hit and miss message boards describing the same problem all over the web. If you can't get the burning process to work with a different drive, then there may be something in your installation that is fouling it up. DVD burners are cheap these days, so that is the route I would try, at least initially.
    Monday, November 23, 2009 2:13 PM
  • Why is it that every issue with Windows 7 is.. install new hardware?   This was all we've heard since Vista came out.   I am having the same issue with a drive that I know works (I've moved it to an XP machine with no issues there).   The drive seems to read just fine in Windows 7, it just won't burn correctly under Windows 7.

    Here's the reality... Windows has just plain sucked since the Vista release.   Instead of being able to do more, I can only do less.

    Sunday, December 13, 2009 10:16 PM
  • I am having something like the same problems here with Windows 7. One major difference is that I cant get even the
    windows install dvd to run after installing the os. This is a carry over from Vista instead of an improvement and these tech experts seem to only find excuses for not knowing what the problem is or how to fix it. Reminds me of the help offered in the Linux rooms. If you dont know how to fix these problems just be honest and say so. I would have a little more respect for you guys. I am sure that you are as frustrated as we customers are.
    I am running an Asus M3N78 PRO mother board with the Phenom 64 4 cahnnel processor and two new dvd drives that both pass the compatibility test.
         We early adopters are just going to have to wait till good ole MS gets the first service upgrade for win 7 out and hope that maybe they fix these problems. I reccomend that you do like I have and set up a dual boot and run the old os with win 7 as a curiosity till then.
         Other than this problem with the DVD drives the rest of Winderz 7 seems to work fine and it is purty as can be . Now that is a real big plus aint it? LOL 300 bucks for a game machine aint too terrible a price now is it?

    Clarke
    Sunday, December 20, 2009 4:45 AM
  • The issues with MSI and other low end motherboards is a vendor issue NOT a microsoft issue, microsoft is a software company NOT a hardware
    company, the Sata issue is a KNOWN issue.

    If you are NOT using windows 7 hardware, the fault is yours and your alone, so please do not bash the software.
    Sunday, December 20, 2009 1:20 PM
  • Hey Buba...
      My pc isnt an old 32 bit machine and the drives are certified windows 7 ready and the os will recognize the drives and display the files. It just will not run them. NOT EVEN THE WINDOWS 7 DVD which I installed from a cold boot. Maybe I should go and buy me a great out of date mobo that runs 32 bit os only then I could get a copy of that paupers os LINUX and run it.
        I have been using MS software since DOS and except for DOS 4 which was replaced 4 days after it was released and Vista which I stayed away from I have never had a problem. Welll.... not since plug and pray at least. I agree that a lot of problems can be caused by incompatible hardware which has been the bain of Microsotf but it seems that we are headed right back to good ole DOS again and I just may be headed to a new Apple.
         OH yeah I have a solution to the problem of installing new software. Just go online and download the stuff and it instals and runs just fine. Now I'm thinking maybe I might find a share site where I can download a copy of Office and save meself some money........ Nah that would be agin my principles of paying for what I get and hoping that other folks do too. What do you think Bubba?
    Clarke
    Thursday, December 24, 2009 3:46 AM
  • Here is another thing that is interesting, the DVD burner I am having all the trouble with is on the compatible list for Win 7 x64!  So, what the ____?!  I was about to buy a new burner but was going to get an IDE one, I am waiting to get a new SATA one for when I have the money to buy a Blu-Ray burner.  But what IDE DVD burner is Win 7 x64 compatible?  Not the Samsung SH-S222A I was 1 minute away from buying before I decided to look up on the internet 1st if it would work.  Now I have my doubts it will.  Anyone else have any ideas?
    Wednesday, January 06, 2010 1:18 PM
  • I started getting the same issue.  I have burned at least 3 iso files without a problem and numerous music cd's using Win7 and my burner.  All of a sudden I try to burn an Ubuntu disk for an older pc I have and I get that 0x80004005 error.  I tried the simpler things like system restore but had no luck.  Finally I just reinstalled Win7 this morning and tried to burn the Ubuntu disk and got the same error.  However, the error was at the end of the finalizing process and I put the disk in the reader and it acted like it wanted to run the linux installer.  I will try installing it on the other pc later on.

    Obviously a format will not help either, so I am at a loss as to why it worked flawlessly for me before using Win7 and now does not.  I have not tried a music cd yet either.  I guess it is still ok if I can still burn things but get that error, as long as the disk works...I am happy but annoyed.
    Sunday, January 10, 2010 1:26 PM
  • Look for "Infra Recorder".  It's free, easy to use, and seems to work when built-ins don't.  It will do what you want and avoids the problems with the built in code.  It's hard to say why the built-in doesn't work but IR should.   http://infrarecorder.sourceforge.net/

    You could also go to www.ubuntu.com, and follow the "download" link.  There, you'll find links to InfraRecorder, and a lot of hints about how to validate an ISO image before you use it.  That's good practice for any operating system or ISO or hardware you intend to use either/both on.  Note that you do not have to download Ubuntu to get that very useful information.  It just happens to be a site that pulls together information on burning ISOs, checking their quality, etc etc.

    I suspect that the problem is *not* in your driver, since you can burn some things but not others.  More likely, something in Windows has broken, and short of reinstalling the OS or upgrading to XP, you may be forced to use an external program such as InfraRecorder.
    Friday, February 05, 2010 12:24 AM
  • I found this thread with Google because I was having troubles with the Ubuntu ISO as well. Pretend I binged for it instead, if you rather. :-P

    I was trying to burn the Ubuntu Server 64-bit ISO to install it on my ps3. W7 explodes and won't write the ISO at all. Vista writes it, ejects, and then promptly pronounces the media unreadable upon re-insertion.

    It's not the ISO writing software. I've tried Roxio, ISO Recorder, and Windows 7 native, and InfraRecorder. None work, yet the ISO can be unpacked to local disk and passes MD5 integrity checks. I even tried InfraRecorder's 'raw' option. Interestingly, doing that removed the cd errors in the system log, but the result was still garbage.

    Here's where it gets interesting: I just tried and failed to burn a Windows 7 ISO. I'm an MSDN subscriber and a few months ago I burned this same image (it was still on my hdd-- I did not re-download it) and successfully used the dvd. Granted, this isn't apples-to-apples because it was a dvd and Ubuntu is a cd. The cds are coasters, and this dvd was somehow 'blank' after ISO Recorder chewed on it for about 15 minutes. But it definitely was not a successful burn.

     

    I rebooted and tried InfraRecorder again with the Windows 7 ISO. This time it wrote the whole image as if it were normal and ejected when complete. Re-insert dvd, and it spins for a moment before ejecting and prompting me to please insert media. Yep-- another coaster.

    I can absolutely say that something is broken. Perhaps it's the result of a recent security update? I realize I’m jumping to a conclusion there, but can YOU think of anything else that would affect a bunch of otherwise different Windows 7 and Vista computers? I see the first post is 10/27/2009, and my Vista system worked fine then. It doesn't work now.



    Alright then, I'm off to find some system that can actually burn the ISO.

    Wednesday, February 10, 2010 8:25 PM
  • Update:

    Co-worker downloaded the Ubuntu 9.10 server ISO and successfully burned it with native Windows 7.



    Shoots some holes in my theory for sure, but I don't really want to fix the world's problems. I want to install Ubuntu, and I shall. :D
    Wednesday, February 10, 2010 8:55 PM
  • I had a similar problem, burned two coasters, with Windows 7 RC, using the built-in 'Windows Disc Image Burner'.
    Failed with error code: 0x80004005, after verifying the burned image.

    After searching the microsoft site to no avail, i am once again disappointed that a search of the error code produced no hits.
    So, I googled the error to find this site.

    And noticed all the sugestions to replace DVD drives , silly to replace working hardware.

    It turned out i was using a DVD+R media to burn the iso image, when in fact i needed to use a DVD-R.

    I used the DVD-R, and guess what?, it worked.

    Seems odd the software would not tell me, i made such a simple error.

    Seems to work ok now.
    • Proposed as answer by iameric2 Thursday, February 18, 2010 12:31 AM
    Thursday, February 18, 2010 12:30 AM
  • I had the same error when using Windows 7 image burner. Downloaded and installed free "ImgBurn" which worked a treat.
    • Proposed as answer by evil_homer Thursday, February 18, 2010 11:08 AM
    Thursday, February 18, 2010 11:08 AM
  • I had the same problem but I managed to get the DVD to burn with the Windows ISO burner.  What I noticed was that every time I put a DVD into the drive, a window would pop up asking me to perform 2 operations as default.  At the bottom of this page, there is a link for more options.  I opened up the "other" options and selected "no option" for a "blank CD" and "blank DVD".  I also ejected the DVD just to make sure the window did not open up again.  After those settings, I was able to burn the DVD.  Hopefully this is all that is needed and that this was not by luck that it worked on the third try.  At least try this before you buy a new drive.

    Sunday, April 04, 2010 1:44 PM
  • That error code can be caused by a multitude of things.  See results @ http://search.microsoft.com/Results.aspx?q=Error+code+0x80004005&mkt=en-US&FORM=QBMH1&l=1&x=12&y=9
    Thursday, July 15, 2010 11:59 AM
  • I tried to burn a Win 7 ISO using two different Win 7 machines.  same problem on both.

    Thank you microsoft for adding two more coasters to the trash pile.  Good work!

    Saturday, September 04, 2010 9:05 PM
  • vfighter,

    I noticed that your drive appears to be connected, or Windows detects it as connected to a Raid Port. Check your drive connection on the motherboard.

    Tuesday, November 16, 2010 11:56 AM
  • I had the same error when trying to burn an MS Office ISO to disc, on the 3rd attempt I left the 'Verify' option unticked, the disc successfully burned and I was able to install Office.
    Saturday, October 22, 2011 2:24 PM
  • is such a pain to try and burn an iso with windows 7 try  using nero or one of those
    Sunday, June 03, 2012 4:11 PM
  • problem is that the burner with window is not an .iso burner,  Have used roxio myself to burn .iso files
    Sunday, June 03, 2012 5:33 PM